As part of our Creative Sector Secrets series, we welcomed Mark Vallance, Creative Director of DuoDot Agency, to discuss the dos and don’ts of running a creative agency.
In the episode, you'll learn:
- How Mark went from freelancer to Creative Director at DuoDot, including key decisions and turning points in his career
- The biggest dos of running a creative agency, from setting a clear vision to building strong client relationships.
- The most common don’ts that hold agencies back, such as underpricing, scope creep, and weak positioning.- How to structure teams, processes, and roles so creative work stays high quality as the agency grows.
- Practical tips for finding and keeping great clients, including what really builds long-term trust.
- Lessons Mark wishes he’d known earlier in his career, so you can avoid the same mistakes.
Available now on Apple Podcasts, Spotify, YouTube and Amazon.
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