Brave Ideas

How the workplace can be an asset for fast growing companies

Quote from Guest: “To deliver a successful hybrid working model you need to sit down with your employees, see what works for them and craft a strategy around that” - Joe

Summary: Join us in episode 4 of season 8 of the #WorkBold podcast to hear Bold founder Caleb Parker interview Joe Averill from Level, a workspace advice and search platform for tenants. Joe shares his motivations behind starting Level at the beginning of this year and how it differs from traditional brokers. He talks about the importance of communicating with your employees and making sure your workspace represents your inclusive hiring strategy.

In this episode Caleb and Joe delve into why Manchester has become a popular destination for businesses, how the office space is changing and what companies need to do to accommodate this. 

Joe shares his advice for fast growing companies in the real estate sector and how public speaking can open up endless opportunities.

Connect with Joe on LinkedIn

Connect with Caleb on LinkedIn 

If you have any questions or feedback on this episode, email [email protected]

Value Bombs:

It's very important when advising these businesses to ensure that they have an element of flex in their lease terms, so that they don't frustrate the growth - Joe

A brand is very important and what is part of that brand is the ability for the landlord to deliver what they say they're going to deliver - Joe

It's important for leaders to provide an environment where people feel safe to fully express themselves and how they want to work - Joe

When you're creating a new business, the route to market strategy is imperative for you in terms of how are you going to attack the market - Joe

When you put yourself out there in positions where you're not so comfortable, you push limits, you push the boundaries of your own and that leads to opportunities - Caleb

If you don't have a clear strategy in mind as a leader then you can't communicate effectively to your team what the future of work is going to look like in your organisation - Joe

Landlords would be wise to consider flex as it provides a level of amenity to their buildings - Joe

You can get so much more from a workspace, and that's easier to communicate to those that see it as an asset and not just a business - Joe

Manchester is such a strong business community, everybody actually wants to help each other and that is why it’s such a brilliant place to start up - Joe

Timestamps: 

[5:48] Joe shares the motivation behind starting Level.

[7:03] The reason behind working specifically with fast-growth businesses.

[7:43] How does Level differ from traditional brokers?

[11:02] Joe shares what made him decide to start his own business.

[12:54] The diversity and inclusion element of workspaces.

[14:52] The opportunities that can arise from public speaking.

[16:55] Why is Manchester so popular for tech businesses?

[20:05]  The importance of community when building your workspace strategy.

[22:44] Does the whole of Manchester need to be flex or is there a risk of saturation?

[24:21] The importance of brand when advising clients.

[25:36] How are companies accommodating the new hybrid working model?

[30:59] The change in the office model.

[33:33] Advice for fast growing companies.

[38:12] Joe gives advice for someone starting out in the real estate sector.

Resources:

Joe Averill’s Linkedin Newsletter, August 2022 

Shoutouts: 

Kitman Labs 

GP Bullhound

Matillion

WiredScore

The Hut Group 

Peak AI

About Joe Averill:

Joe started his career in the world of tech working for the digital adoption platform, AppLearn. He then took a change of pass into the world of real estate, advising tenants on their workspace strategy.

Joe founded Level in 2022, with a mission to equalise the office market and provide advice solely for tenants. They aim to represent tenants from searching for a new workspace to the completion of the lease.

Connect with Joe on Twitter

Sponsors:

Headline Sponsor: TSK

TSK creates inspiring workplaces for some of the world’s biggest brands across the UK and Ireland. They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they’ve designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend.

TSK publish weekly thought leadership, research and content featuring their team, clients and partners about workplace, commercial interiors, hybrid working and how others have prospered from investing in workplace. You can check their latest publications and video content in the show notes by signing up to their weekly ‘work made better’ newsletter or visit tskgroup.co.uk.

Fortune Favours the Bold

Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co) 

Future Proof Your Portfolio with NewFlex

NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)

Launch Your Own Podcast

A Podcast Company is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch [email protected] 

Details And Data From Workthere, Powered By Savills

Quote from Guest: “There isn't a formula for flex spaces, it's about having the versatility and agility to meet the changing criteria of different occupiers and having the diverse levels of offerings across the flex market” - Jack

Summary:  Join us in episode 3 of season 8 of the #WorkBold podcast to hear Bold founder Caleb Parker interview Cal Lee, Founder and Global Head of Workthere, and his tag team partner, Jack Williamson, UK Head of the flex advisory platform powered by Savills to discuss the increasing demand for flex and how they advise landlords on launching successful coworking spaces. 

In this episode the three drill down into the details of why, what and how landlords should be thinking about Space-as-a-Service.

They dive into details, including footprint size, spatial allocations, the key points of accommodating a flex business plan, when landlords should partner or DIY,  how to address building valuation and of various brand considerations.

Workthere just released their Flexmark 3.0 and you’ll hear some of the key findings from their data backed research, such as The top 5 requested features of a flex space.

Connect with Cal on LinkedIn

Connect with Jack on LinkedIn

Connect with Caleb on LinkedIn 

If you have any questions or feedback on this episode, email [email protected]

Value Bombs:

The flex market is so diverse in that it appeals to a number of different kinds of occupiers - Jack

What we're finding now is that a lot of decisions business wise with regards to working locations and practices are rather than historically, being employer led, are now employee led - Jack

The power that employees have is making it more and more difficult to make decisions longer term and that therefore lends itself fundamentally to flex - Cal

Landlords are happy to make mistakes, they're happy to go on that learning journey, because they recognize that this could be 20% or 30% of their portfolio long term - Cal

Creating a trusted brand is absolutely key for any landlord that is going into creating their own space - Cal

Sticking with core values will inherently provide a better brand and a better experience for occupiers - Jack

The inherent definition of flex is to be able to have different choices - Caleb

The fact is that there are certain comforts of working from home and so we wanted to bring some of those into a setting so people are able to move around, I think it's important that you have that diversity and flexibility within the space - Caleb

Timestamps: 

[6:37] The diversity of the flex market.

[8:17] The increasing demand for flex.

[10:33] The spatial allocation of a flex product.

[14:33] Should every landlord be adding flex as a leasing strategy to their portfolio?

[17:51] Advice for landlords creating their own flex space.

[19:11] The footprint template for coworking spaces.

[21:27] In terms of valuation, flex spaces aren’t looked on kindly, how are you dealing with that with your clients?

[23:39] Guiding clients down the right path.

[26:05] The key points of accommodating a flex business plan.

[27:58] The level of commitment from landlords.

[29:41] Is brand driving customer behaviour?

[32:05] How is the customer profile changing in the flex market?

[33:40] The top 5 requested features of a flex space.

[35:11] The future of flex.

Resources:

• Workthere Flex Mark Report, 2022
• Savills Landlord Flex Survey, 2022

Shoutouts: 

• The Exchange, 22 Bishopsgate
• Antony Slumbers

About Cal Lee:

Cal founded Workthere in 2016, a business by Savills that helps any business, big or small, find flexible office space to suit their work, their needs and their budget. Cal came up with the idea whilst working in the Commercial Development team at Savills. Cal joined Savills as a graduate in 2011 from the University of Reading where he studied Real Estate.

About Jack Williamson:

Jack joined as Head of Workthere UK in March 2021. Jack is responsible for overseeing the UK team and building relationships with both occupiers and landlords to ensure that their Real Estate needs are satisfied and to help them navigate the ever changing flexible office market. Jack was previously a partner in the Leasing & Development team at Farebrother and Partner at Flexible Office Space. He qualified as a chartered surveyor in 2015.

Sponsors:

Headline Sponsor: TSK

TSK creates inspiring workplaces for some of the world’s biggest brands across the UK and Ireland. They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they’ve designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend.

TSK publish weekly thought leadership, research and content featuring their team, clients and partners about workplace, commercial interiors, hybrid working and how others have prospered from investing in workplace. You can check their latest publications and video content in the show notes by signing up to their weekly ‘work made better’ newsletter or visit tskgroup.co.uk.

Fortune Favours the Bold

Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co) 

Future Proof Your Portfolio with NewFlex

NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)

Launch Your Own Podcast

A Podcast Company is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch [email protected] 

Featuring Celebrity Guest Host Louisa Dickins, Host Of The Propcast

Quote from Guest: “By the time we define the future workplace it will probably be the past” - James

Summary: Louisa Dickins, The Propcast podcast host and Co-Founder of LMRE joins the #WorkBold Podcast as celebrity guest host. She interviews Bold founder, Caleb Parker and James Goldsmith, Head of Leasing at AXA IM - Real Assets to find out what’s happened since their pre-pandemic episode together in Season 1 at London’s new prestigious office building, 22 Bishopsgate.

In this episode James shares the vision behind 22 Bishopsgate. We hear about the importance of community, positive company cultures and amenitizing the workplace experience. The three go on to discuss partnerships, management agreements and the growth in demand for flex.

Connect with James on LinkedIn

Connect with Louisa on LinkedIn

Connect with Caleb on LinkedIn 

If you have any questions or feedback on this episode, email [email protected]

Value Bombs:

Level Seven has given us the opportunity to create a community for thinkers, for people who are challenging the status quo, people who are bold, that are creating amazing ideas and putting them into the world to make it a better place - Caleb

Innovation happens when you share ideas and you bring different people together - James

I'm a fan of remote work, but I'm a bigger fan of choice - Caleb

People aren't just looking for higher salaries and office culture, they're looking for a healthy building and a space where they can go make friends - Louisa

The challenge is, how can we create dynamic places that great cultures can thrive in? - Caleb

The office needs to be more like a university, that's where you've made your long-term social networks, you're encouraged to innovate, you can experiment and where you can manage your own time - James

The best offices are going to be those that are always able to adapt and morph into different types of workplaces - James

Resources:

The Propcast

Shoutouts: 

Jason Allan Scott

22 Bishopsgate 

Antony Slumbers

The Exchange, 22 Bishopsgate

Harry Badham

Sarah Fellingham-Adkin

Convene, 22 Bishopsgate

Ryan Simonetti

JLL

BXR Gym, 22 Bishopsgate

Rhubarb Hospitality, 22 Bishopsgate

About James Goldsmith:

James Goldsmith is Head of Leasing at AXA IM - Real Assets. He has worked on some of London's most progressive projects during his 25-year career in London. James has executed many high-profile and award-winning transactions as both an adviser and a principal; operating within the leasing, asset management and development markets.

Connect with James on Twitter

About Louisa Dickins:

Louisa is the co-founder of LMRE, which has rapidly become the market leading global PropTech recruitment platform and search consultancy with operations across the world. 

Louisa mentors for REACH, which is a global scale up program created by Second Century Ventures, an early-stage technology fund. She also mentors for BRICKS Innovation, the leading Israeli innovation hub focused on Real Estate technologies.

To promote the industry she is so passionate about, Louisa set up the Global podcast ‘The Propcast’ where she hosts and invites guests from the built environment space to join her in conversation about innovation.

Connect with Louisa on Twitter

Sponsors:

Headline Sponsor: TSK

TSK creates inspiring workplaces for some of the world’s biggest brands across the UK and Ireland. They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they’ve designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend.

TSK publish weekly thought leadership, research and content featuring their team, clients and partners about workplace, commercial interiors, hybrid working and how others have prospered from investing in workplace. You can check their latest publications and video content in the show notes by signing up to their weekly ‘work made better’ newsletter or visit tskgroup.co.uk.

Fortune Favours the Bold

Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co) 

Future Proof Your Portfolio with NewFlex

NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)

Launch Your Own Podcast

A Podcast Company is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch [email protected] 

A special collaboration with GCUC

“People deserve to have a community, it is critical for our society” - Liz Elam

Liz Elam, Executive Producer and Founder of GCUC, joins Bold founder Caleb Parker to kickoff Season 8 of the #WorkBold Podcast with a COLLAB for episode 1. The tag team discuss what the future holds for Space-as-a-Service and how the pandemic has accelerated the success of GCUC, the largest coworking and flexible workspace conference network in the world.

In this episode Caleb and Liz discuss the five pillars of Space-as-a-Service and the importance of focusing on the needs of customers when creating a coworking space. Caleb and Liz talk about the significance of brand on customer’s buying habits and how the valuation methodology in real estate needs to change so it can accommodate the demand for growth.

Connect with Liz on LinkedIn

Connect with Caleb on LinkedIn 

If you have any questions or feedback on this episode, email [email protected]

Value Bombs:

We need to put people at the centre of the universe in commercial real estate - Caleb

You’ve got to have fun and you’ve got to push the boundaries, that is what you can expect from GCUC - Liz

In our research we found that coworking networks are a top source for getting work. So our tagline for coworking is, “it's just not where you work, it's where you find work” - Liz

I think the real estate world has had a great awakening, they've figured out that what they've always done is no longer going to work - Liz

If we change the valuation methodology in real estate then we can accommodate more coworking, more flexibility and happier people - Liz

Timestamps: 

[3:20] What defines Space-as-a-Service versus flex versus coworking?

[4:04] What are the five pillars of Space-as-a-Service?

[5:20] Why is being part of a community critical for our society to thrive?

[7:20] Why the focus needs to shift away from making money to giving customers what they want. 

[8:25] How traditional landlords are trying to accommodate flex space without understanding what’s required. 

[9:42] Why is creating coworking spaces more complicated than it needs to be?

[11:06]  How has the pandemic increased interest from the traditional real estate world?

[12:20] How the investor profile will change as the demand increases for Space-as-a-Service.

[13:21] Mergers and acquisitions happening between companies in the current landscape.

[15:02] How much does brand play a role in a customer's buying habits?

[16:47] People need to try different types of coworking spaces to find what works well for them.

[18:47] How should we measure community and hospitality in coworking spaces?

[21:57] What sort of topics are GCUC going to be discussing in the future?

[24:30] How does GCUC strive to be different?

Resources:

The 3 ways landlords are succeeding in flex office sector - PlaceTech Article

GCUC Mailing List

Shoutouts: 

LExC

Venture X

Benjamin Dyett

Iain Holden

About Liz Elam:

Liz is the founder of the largest coworking conference in the world GCUC, she has built it up from the foundation to its current success and expansion across the world.

Liz founded Link Coworking in 2010 and sold the company in the spring of 2019 when it was the 4th largest in Austin, Texas. She is the first woman in the world to exit her brand in the coworking industry successfully.

Connect with Liz on Twitter

Sponsors:

Headline Sponsor: TSK

TSK creates inspiring workplaces for some of the world’s biggest brands across the UK and Ireland. They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they’ve designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend.

TSK publish weekly thought leadership, research and content featuring their team, clients and partners about workplace, commercial interiors, hybrid working and how others have prospered from investing in workplace. You can check their latest publications and video content in the show notes by signing up to their weekly ‘work made better’ newsletter or visit tskgroup.co.uk.

Fortune Favours the Bold

Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co) 

Future Proof Your Portfolio with NewFlex

NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)

Launch Your Own Podcast

A Podcast Company is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch [email protected]

Caleb Parker, Founder of Bold, a Space-as-a-Service brand for entrepreneurs and innovators, presents Season 8 of the #WorkBold podcast, sponsored by TSK. 

Over the next 10 episodes of the #WorkBold podcast we will see a new episode each week featuring a leading expert in the commercial real estate industry who will share their insights to help office investors, operators and customers understand how to win in the future of work.

We used to work in silos in office spaces, then we learnt that we could do that at home. Now, we only want to work in places we feel that we belong. To achieve this landlords need to create an environment where your team feels inspired, connected and part of a tribe - ecosystems that help us grow.

Tap here for the article I wrote on "The 3 C's of CRE"

If you have any questions, feedback or topics you would like to hear covered, contact Caleb on Twitter and be sure to join our LinkedIn newsletter for episode release notifications.

Connect with Caleb on LinkedIn 

If you have any questions or feedback on this episode, email [email protected]

Sponsors:

Headline Sponsor: TSK

TSK creates inspiring workplaces for some of the world’s biggest brands across the UK and Ireland. They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they’ve designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend.

TSK publish weekly thought leadership, research and content featuring their team, clients and partners about workplace, commercial interiors, hybrid working and how others have prospered from investing in workplace. You can check their latest publications and video content in the show notes by signing up to their weekly ‘work made better’ newsletter or visit tskgroup.co.uk.

Fortune Favours the Bold

Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co) 

Future Proof Your Portfolio with NewFlex

NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)

Launch Your Own Podcast

A Podcast Company is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch [email protected] 

Why MIPIM is So Important for International Relationships, with Brett Million

In this episode of the #WorkBold Podcast, Caleb Parker is joined by Brett Million, Head of Strategic Partnerships at NewFlex, the UK’s largest Space-as-a-Service operator that deploys the management agreement model.

Brett has deep experience in Space-as-a-Service, having served as COO for Regus and managing their growth across the globe in the early 2000s. He is responsible for having created the NewFlex multi-brand growth strategy.

In this episode, the two discuss why partnerships are important, how Brett was recruited by NewFlex’s CEO to lead their growth strategy and some “behind the scenes” chat on how the Bold transaction took place.

Brett announces imminent plans for taking the management agreement model to the European continent in partnership with forward thinking landlords, and how MIPIM has been instrumental in making this possible.

Connect with Brett on LinkedIn

Connect with Caleb on LinkedIn 

If you have any questions or feedback on this episode, email [email protected]

Value Bombs:

• The primary mission at MIPIM is to have conversations with friends and very well-known property companies across the continent, and potentially in the Middle East and Asia as well, to launch our international ambitions. - Brett  
• A big part of MIPIM is having as many face-to-face meetings as you can have while you're but the follow-up afterwards is equally as important, or arguably more important. - Brett
• There is this constant conversation about carbon output and the question was, “Should people really be flying in for MIPIM?” But the truth is, if we had to do all these conversations separately, we would be flying a lot more. - Caleb

Timestamps: 

[04:35] What is your role as Strategic Partnership Director? 

• My role is to work with our team to find clients who want to deploy Space-as-a-Service across assets in their portfolios 

[06:00] How did Steve recruit you to join NewFlex? 

[07:45] How did you find MIPIM? 

[10:30] Can you elaborate on NewFlex’s international ambitions?  

Resources:

• Get TSK's weekly 'work made better' newsletter

Shoutouts: 

• Steve Jude, #Workbold Episode - Season 3 Episode 1

Sponsors:

Headline Sponsor: TSK

TSK creates inspiring workplaces for some of the world’s biggest brands across the UK and Ireland, They’ve been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they’ve designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend.

TSK publish weekly thought leadership, research and content featuring their team, clients and partners about workplace, commercial interiors, hybrid working and how others have prospered from investing in workplace. You can check their latest publications and video content in the show notes by signing up to their weekly ‘work made better’ newsletter or visit tskgroup.co.uk.

Fortune Favours the Bold

Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co) 

Future Proof Your Portfolio with NewFlex

NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)

Launch Your Own Podcast

Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch [email protected] (www.Kopus.com)

Insights from ility at MIPIM with Marcus Moufarrige

In this episode, #WorkBold host Caleb Parker is joined by Marcus Moufarrige, CEO of PropTech company, ility.

His Dad is the founder of Servcorp, where Marcus spent 25 years as a space operator. The two discuss the lessons Marcus learned building the tech platform for the very first Space-as-a-Service brand, which shaped his vision for digitizing real estate, and ultimately led him to launching Ility 3 years ago.

In this episode, we learn how Ility is supporting LGIM across their portfolio, with a shout out to #WorkBold podcast alum, Mark Tyson, and how LGIM are disrupting themselves to create a better customer experience.

Marcus goes on to tell us how ility is helping landlords support office customers’ hybrid requirements, before unveiling his Bold vision for the future.

Connect with Marcus on LinkedIn

Connect with Caleb on LinkedIn 

If you have any questions or feedback on this episode, email [email protected]

Value Bombs:

• What the industry needs to get their head around is that nobody knows what's going to happen in 6 months, or 12 months, or 2 years in any class of real estate. - Marcus
• Tenant engagement is not an app, it's an outcome. - Marcus
• A combination of automation and good human services is unbeatable. - Marcus 
• Future-proofing assets means building a space so that it can be reconfigured and used in dynamic ways. - Caleb

Timestamps: 

[04:10] Tell us about ility. 

• It is a framework for digitizing real estate
• Physical Rights Management - every interaction between a human and a building is a right that can be distributed. 

[05:00] How many times have you been to MIPIM? 

[05:20] What opportunities are you looking for here at MIPIM? 

[06:30] Can you tell us about your work with LGIM? 

[07:40] Does your platform help LGIM with flex and Space-as-a-Service?

[09:10] What was your lightbulb moment to launch ility and then leave Servcorp? 

• A combination of automation and good human services is unbeatable.
• I wanted to take the automation, knowing that it was applicable to broader real estate and that there was demand for that, but my Dad didn't want to go down that path.

[13:05] Can you give a practical example of how someone you’re working with uses ility? 

[15:20] Can you describe what makes you different from a dev shop? 

[16:45] What are your ambitions for your company and real estate? 

Resources:

• Get TSK's weekly 'work made better' newsletter

Shoutouts: 

• LGIM

Sponsors:

Headline Sponsor: TSK

TSK creates inspiring workplaces for some of the world’s biggest brands across the UK and Ireland. They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they’ve designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend.

TSK publish weekly thought leadership, research and content featuring their team, clients and partners about workplace, commercial interiors, hybrid working and how others have prospered from investing in workplace. You can check their latest publications and video content in the show notes by signing up to their weekly ‘work made better’ newsletter or visit tskgroup.co.uk.

Fortune Favours the Bold

Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co) 

Future Proof Your Portfolio with NewFlex

NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)

Launch Your Own Podcast

Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch [email protected] (www.Kopus.com)

Insights from Cromwell Property Group at MIPIM with Tom Duncan

In this episode, Caleb Parker is joined by #WorkBold Podcast alum, Tom Duncan, Head of Research & Investment Strategy from Cromwell Property Group. Tom was a distinguished guest on Episode 7 of Season 6 of the podcast, titled “Why Office Investors Must Act with Conviction in the Current Market”, where we discussed his recent white paper diving into what he called “the age of Space-as-a-Service”.

He returned for this MIPIM edition to give us an update on their strategy, including Cromwell’s “wooden building” concept.

They also talk about taking risks and pursuing innovation in real estate and how to balance that with the need to minimise risk when making huge investments, and Tom shares the 3 M’s that drive Cromwell’s thinking, and why Space-as-a-Service is such an important concept.

Connect with Tom on LinkedIn

Connect with Caleb on LinkedIn 

If you have any questions or feedback on this episode, email [email protected]

Value Bombs:

• The future of the office is much more user-focused, and that requires a different type of space. - Tom
• Sustainability and environmental factors are going to be key to performance going forward. - Tom
• We are seeing three areas of opportunity - the 3 M’s: Mega trends, Momentum, and Mispricing. - Tom
• Businesses looking at new spaces are asking, “What is your solution to flex?” - Caleb

Timestamps: 

[05:15] How are you finding MIPIM so far? 

[05:35] What opportunities are you looking for at MIPIM?

[06:30] What sort of feedback did you get back from your event at MIPIM? 

[07:00] Can you elaborate on Pan-European products? 

[08:10] Are you getting a lot of interest from investors? 

[08:30] Why would someone want to be in a wood building versus something else?

[09:50] Are you seeing investors acting with conviction?

[10:50] How does Cromwell balance taking risks and making sure that they're not doing the wrong thing? 

[12:10] What can you talk about in regards to your strategy when it comes to Space-as-a-Service? 

[15:30] Lenders don’t want to hand out finance to a company that is looking at changing some space to flexible working space because it’s not wrapped in a long-term lease. What are your views on that? 

Resources:

Get TSK's weekly 'work made better' newsletter

Shoutouts: 

• Benjamin Bach
• 22 Bishopsgate

Sponsors:

Headline Sponsor: TSK

TSK creates inspiring workplaces for some of the world’s biggest brands across the UK and Ireland, They’ve been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they’ve designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend.

TSK publish weekly thought leadership, research and content featuring their team, clients and partners about workplace, commercial interiors, hybrid working and how others have prospered from investing in workplace. You can check their latest publications and video content in the show notes by signing up to their weekly ‘work made better’ newsletter or visit tskgroup.co.uk.

Fortune Favours the Bold

Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co) 

Future Proof Your Portfolio with NewFlex

NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)

Launch Your Own Podcast

Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch [email protected] (www.Kopus.com)

Insights from Ivanhoè Cambridge at MIPIM with Audrey Camus

In this episode of the #WorkBold Podcast, Caleb Parker is joined by Audrey Camus, Vice President of Development and Asset Management in Europe for Ivanhoè Cambridge, to talk about commercial real estate’s role in creating experiences and environments where people feel taken care of. 

The two discuss building communities, putting people at the center of the universe, and how a company’s brand is represented by the workplace experience and choices they give their employees.

Connect with Audrey on LinkedIn

Connect with Caleb on LinkedIn 

If you have any questions or feedback on this episode, email [email protected]

Value Bombs:

• Coming back into the office has to be a better experience than working from home. - Caleb
• In order for businesses to be competitive, they have to have an experience for people to come into to attract people to their company. But they also have to empower employees and give them the choice of when they come in. - Caleb
• The younger generation wants flexibility. They need to see each other and to come back to the office, but they want to do it when they want - and when they need - to do it. - Audrey
• A target of the office today is that it represents the brand of the company. The first thing someone sees during an interview is the place they’ll be working. - Audrey
• A demand that we are seeing across Europe is wanting to have some flexibility with coworking spaces. - Audrey

Timestamps: 

[05:10] How are you finding MIPIM? 

[06:05] What are the biggest drivers behind cities trying to retain their importance amid the flight from cities over the last 2 years? 

[09:30] What sort of opportunities are you looking for at MIPIM?

[10:40] Is it safe to say that Space-as-a-Service will play a crucial part in portfolio strategy going forward? 

[11:35] You are providing great places within your portfolio, do you see it as market by market change? Is it more global or do you see differences? 

[13:35] Can you tell us more about your new projects? 

[15:00] Have there been any tech solutions that stood out to you or ones that you're looking for right now?

Resources:

Get TSK's weekly 'work made better' newsletter

Shoutouts: 

• MIPIM
• Jonathan Pearce - Podcast Episode
• Stonecutter Court 
• Tours Duo
• CIBC Square 
• Fifth Wall

Sponsors:

Headline Sponsor: TSK

TSK creates inspiring workplaces for some of the world’s biggest brands across the UK and Ireland, They’ve been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they’ve designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend.

TSK publish weekly thought leadership, research and content featuring their team, clients and partners about workplace, commercial interiors, hybrid working and how others have prospered from investing in workplace. You can check their latest publications and video content in the show notes by signing up to their weekly ‘work made better’ newsletter or visit tskgroup.co.uk.

Fortune Favours the Bold

Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co) 

Future Proof Your Portfolio with NewFlex

NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)

Launch Your Own Podcast

Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch [email protected] (www.Kopus.com)

Insights from Hines at MIPIM with Ronen Journo

In this episode, Caleb Parker is joined by the legendary Ronen Journo, Head of European Management Services and Operations at Hines, and formerly of WeWork fame.

Ronen shares what he has been learning the last 18 months at Hines, and also what the Hines team have noted since Annie Rinker’s episode on Season 2 of this podcast in 2020, when she introduced us to their own Space-as-a-Service brand, The Square.

Ronen talks about creating intimate relationships with customers and aligning Hines ESG goals with those of their customers.

The top 3 takeaways from this episode are:

• The spectrum for flexibility is wide
• Hines doesn’t want to “just compete” with WeWork and IWG
• Flexible spaces that are highly amenitized will be part of every office customer’s portfolio going forward

Connect with Ronen on LinkedIn

Connect with Caleb on LinkedIn 

If you have any questions or feedback on this episode, email [email protected]

Value Bombs:

• Space-as-a-Service can improve the NOI of a building. - Caleb 
• Flexibility is what the market needs. - Ronen
• Businesses are in a true war for talent - to retain talent and to attract new talent - so they have to think beyond just bricks and mortar. - Ronen
• PropTech is maturing. It's not just a conversation, it's happening. - Ronen

Timestamps: 

[05:10] How are you finding MIPIM? 

[06:45] In your role at Hines, what opportunities are you looking for at MIPIM? 

• I joined the firm 18 months ago to get a deep understanding of the Vertically Integrated Model.
• At MIPIM I am looking to reconnect face-to-face with people in the network and meet new people.
• I want to expand my awareness of what's going on in the industry and take that back to my team so we can figure out how we can bring more value. 

[09:25] You have launched a few locations with The Square, what have you learned so far? 

[12:05] Are there any key questions that you're looking for answers on to help form your strategy? 

[13:45] Is there a set strategy going forward or are you testing things out right now and seeing what works?

[17:00] Is it safe to say that space-as-service will be a crucial part of the portfolio strategy going forward? 

[19:45] Have there been any tech solutions that stood out to you or ones that you're looking for right now?

Resources:

• Get TSK's weekly 'work made better' newsletter

Shoutouts: 

• MIPIM
• Fifth Wall
• MetaProp
• Annie Rinker 
• The Square 
• Hines
• WeWork

Sponsors:

Headline Sponsor: TSK

TSK creates inspiring workplaces for some of the world’s biggest brands across the UK and Ireland. They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they’ve designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend.

TSK publish weekly thought leadership, research and content featuring their team, clients and partners about workplace, commercial interiors, hybrid working and how others have prospered from investing in workplace. You can check their latest publications and video content in the show notes by signing up to their weekly ‘work made better’ newsletter or visit tskgroup.co.uk.

Fortune Favours the Bold

Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co) 

Future Proof Your Portfolio with NewFlex

NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)

Launch Your Own Podcast

Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch [email protected] (www.Kopus.com)