In this episode, you’ll learn how to handle difficult conversations like a pro.

If you’re in a leadership or management role, these conversations are unavoidable. The difference is how you approach them and what results you get on the other side.

In this episode, you’ll get practical tools you can apply right away, including:

• How to navigate tough conversations with clarity and structure

• Active listening that keeps the conversation productive

• Staying professional when emotions rise

• Setting expectations so next steps are clear

• Delivering feedback without creating defensiveness

• Addressing issues early before they escalate

If you want stronger communication, higher accountability, and fewer repeat problems, press play.

Join Sheila Greene, CEO, mentor, and industry leader in property management, as she shares lessons that shaped her leadership story. This episode dives into the growth moments that defined her path, the guidance she would give her younger self, the power of mentorship, and more. Her insights are real, inspiring, and packed with takeaways for anyone who wants to lead with clarity and confidence in the property management space or beyond. Tune in and get inspired to level up your own journey.