In this Tyler Tech Podcast episode, Burgandi Grace, principal project manager for artificial intelligence at Tyler Technologies, and Heidi DeVore, CAMA specialist from the Kansas Department of Revenue’s Property Valuation Division, discuss how governments are working to connect fragmented systems and make data more usable across agencies. Recorded live at Tyler Connect 2026 in Las Vegas, the conversation brings together both a broad view of modernization efforts and a detailed, statewide example of what it takes to align data across more than 100 local offices.

Like many government organizations, Kansas operated with systems that were technically standardized but functionally disconnected. While counties used the same property appraisal software, differences in scale, processes, and data practices meant the state was effectively working with 105 separate systems. That fragmentation made it difficult to share data, report consistently, or provide timely insights across jurisdictions.

Together, Burgandi and Heidi offer a grounded look at how governments are improving access to data, supporting better performance tracking, and making incremental progress toward more connected operations — while balancing technical, organizational, and operational considerations along the way.

This episode also highlights the 2026 State CIO Priorities Playbook, designed to help government leaders turn strategy into action. The playbook provides practical insights, real-world examples, and actionable guidance across top priorities like AI, cybersecurity, modernization, accessibility, and digital services.

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