In this episode of The Science of Excellence, I sat down with Michael Trinder, Director of Workforce Solutions & Capability Architecture at AlixPartners, a global consulting firm. We talked about why L&D struggles with credibility, how validation-seeking creates transactional relationships, and why inaccessible language alienates the business.

Michael shared his S.E.A.T.S. framework that helps L&D professionals win credibility:

Spot the opportunity

Earn credibility

Architect for impact

Tell the story

Sustain the Seat

As we spoke about ways to practice S.E.A.T.S. in real life, these 5 insights stood out:

-Stop Seeking Validation from Delivery

-Fall in Love with the Problem

-Prototype Lo-Fi First

-Ask What They'll See Differently

-You Start the Year as a Cost

Tune into the full episode to learn more!