Episode 222: Emre Tekoglu sees opportunity in every support interaction.

⏱️ Timestamps:

00:00:00 - Intro

00:01:23 - Why support holds the retention key

00:02:31 - Beyond solving: Decoding support signals

00:04:29 - Collaboration over competition post-sales

00:05:36 - Escaping the ticket trap

00:08:44 - Support’s role in renewal strategies

00:09:59 - A mindset shift in customer care

00:10:59 - Until next time

📺 Lifetime Value: Your Destination for GTM content

Website: https://www.lifetimevaluemedia.com

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

👋 Connect with Emre Tekoglu:

Emre's LinkedIn: https://www.linkedin.com/in/emretekoglu/

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