Breakthrough Advisor

Breakthrough Advisor

By Simplicity InsurMarkBusinessMarketing
Download on the App Store

Breakthrough Advisor episodes

  • Trust-Based Selling as an Advisor in a Commoditized Market with Ari Galper (Ep. 77)

    Have you ever wondered how building trust can set you apart in a commoditized financial sector? You can transform your practice with trust-based selling.

    In this episode, Jack Martin speaks with Ari Galper, a renowned authority in trust-based selling. Ari shares his revolutionary approach, the “One Call Sale,” and how it compresses the sales cycle by building immediate trust with clients. Ari dives deep into understanding why trust, rather than just offering traditional value, is now the key focus for advisors. By shifting focus from selling to truly understanding client needs, advisors can create impactful and lasting client relationships.

    Ari discusses:

    • (02:48) The changing landscape of trust in financial advising
    • (04:22) The commoditization of financial advisory services
    • (07:41) The crucial shift from being a ‘financial advisor’ to a ‘financial doctor’
    • (11:55) How to unpack the layers of ‘cost of inaction’ with clients
    • (20:13) Transforming marketing strategies from broad funnels to targeted cylinders
    • (23:35) Building trust and creating quick emotional connections with clients
    • And more
    • Don’t miss this opportunity to learn how trust can be your differentiator in a crowded marketplace. Tune in to harness insights that can elevate your practice to a new level.

      Resources:

      • Winning at the Intersection of Annuities and Wealth Management
      • The Trust Book
      • Transcript
      • Connect With Ari Galper:

        • Ari Galper
        • LinkedIn: Ari Galper
        • Connect with Jack Martin:

          • LinkedIn: Jack Martin 
          • InsurMark
          • Contact Form
          • About Ari Galper:
            Ari Galper is the world’s number-one authority on trust-based selling and has been featured in CEO Magazine, Forbes, INC Magazine, SkyNews and the Financial Advisor Review. As trust becomes the most important currency in the new economy, the act of selling as a dehumanizing experience, with endless “chasing” and multiple steps, has been completely reinvented and anchored in the timeless values of integrity and trust through Trust-Based Selling.

            29 min
          • Permission to Spend: Next Level Retirement Income Planning with Michael Finke (Ep. 76)

            What does creating a truly fulfilling retirement look like?

            In this episode, Jack Martin speaks with Dr. Michael Finke, Co-Founder of IncomePath, and wealth management professor and researcher at the American College of Financial Services, about the crucial intersection of behavior and retirement income planning. Together, they explore innovative approaches to retirement income planning, focusing on not just the numbers, but the value-driven lifestyles clients envision. Discover key insights from Dr. Finke’s research, which delves into the balance between income and satisfaction in retirement. Plus, learn how advisors can foster deeper client relationships by understanding and planning for the distinct lifestyle wishes of retirees.

            Dr. Finke discusses:

            • (01:41) His research on retirement satisfaction and income planning dynamics
            • (03:42) The importance of understanding client values before discussing finances
            • (12:29) The concept of “License to Spend” and how guaranteed income sources can transform spending habits
            • (19:50) How to approach the annuity conversation with clients
            • And more
            • Resources:

              • Winning at the Intersection of Annuities and Wealth Management
              • The Humans vs Retirement Podcast with Dan Haylett
              • Michael Finke’s Research
              • Transcript
              • Connect With Michael Finke:

                • Michael Finke
                • LinkedIn: Michael Finke
                • LinkedIn: IncomePath
                • Guaranteed Income: A License to Spend
                •  Connect with Jack Martin:

                  • LinkedIn: Jack Martin 
                  • InsurMark
                  • Contact Form
                  • About Michael Finke:

                    Michael Finke, Ph.D., is a Professor of wealth management and Frank M. Engle Distinguished Chair in Economic Security Research at The American College of Financial Services. He is a nationally known researcher in the areas of retirement income planning, retirement spending, life satisfaction, and cognitive aging.  He is a frequent speaker at financial planning conferences and was named one of the 25 most influential people in the field of investment advising in 2020 and 2021 by Investment Advisor Magazine.



                    35 min
                  • Breaking Down Tax Changes: What Advisors Need to Know with Jeffrey Levine (Episode 75)

                    Which key tax strategies should advisors focus on amid potential tax law changes?

                    In this episode, Jack Martin sits down with Jeffrey Levine, Chief Planning Officer at Buckingham Wealth Partners, for an in-depth exploration of impending tax legislation and how advisors can navigate these challenges to benefit their clients.

                    Jeffrey discusses:

                    • (03:13) The potential outcomes of the upcoming election and their impact on tax planning
                    • (09:30) Planning strategies for advisors as year-end approaches
                    • (12:45) Estate planning considerations and the importance of timing
                    • (17:07) The rise of advisor-driven tax planning and utilizing innovative tools like HolistaPlan
                    • (20:25) The launch of the American College Tax Planning Certified Professional Program
                    • (27:12) How advisors can effectively promote their tax planning services
                    • And more
                    • Tune in to explore actionable advice and learn about the steps advisors should take to adapt effectively to a rapidly changing tax landscape.

                      Resources:

                      • Winning at the Intersection of Annuities and Wealth Management
                      • Holistiplan
                      • American College Tax Planning Certified Professional Program
                      • Transcript
                      • Connect With Jeffrey Levine:

                        • Buckingham Wealth Partners
                        • LinkedIn: Jeffrey Levine
                        •  Connect with Jack Martin:

                          • LinkedIn: Jack Martin 
                          • InsurMark
                          • Contact Form
                          • About Jeffrey Levine:

                            As Chief Planning Officer, Jeffrey works closely with the Buckingham team to create a seamless and enjoyable experience for clients that makes it easy to plan and instill confidence as they work towards their most important goals. Jeffrey serves as a technical resource for advisors and the firm’s primary thought leader regarding evidence-based planning concepts and strategies. He excels at distilling complex financial laws and policy into understandable resources. His work at Buckingham gives him the ability to train and educate hundreds of advisors and support them in their pursuit of helping clients fulfill their financial dreams. Jeffrey is a nationally recognized thought leader within the financial planning community. He is the lead financial planning nerd for kitces.com, home of the popular Nerd’s Eye View blog, and the founder of Fully Vested Advice, Inc., which provides financial education and consulting services to industry professionals. Prior to joining Buckingham Strategic Wealth in 2020, Jeffrey served as CEO of BluePrint Wealth Alliance, where he was responsible for spearheading the company’s vision and ensuring the firm and its advisors delivered a unique, modern approach to financial, tax and estate planning. He is an active speaker, traveling the country each year to educate thousands of financial advisors, CPAs, attorneys and consumers on retirement, tax and estate planning strategies. Jeffrey is a recipient of the Standing Ovation award, presented by the AICPA Financial Planning Division in 2017 for “exemplary professional achievement in personal financial planning services.” He was also named to the 2017 class of 40 Under 40 by InvestmentNews, which recognizes “accomplishment, contribution to the financial advice industry, leadership and promise for the future.” Jeffrey is the author of “The Financial Advisor’s Guide to Savvy IRA Planning,” the lead creator of Savvy IRA Planning®, co-creator of Savvy Tax Planning®, and content creator for both, all offered through Horsesmouth, LLC. Jeffrey is a regular contributor to Forbes.com, as well as various industry publications and has promoted retirement and tax education on television stations such as CNBC, Fox Business News, CBS and Public Television. He is regularly sought after by journalists for his insights and is frequently quoted in publications throughout the country, including The Wall Street Journal, USA Today, The New York Times, San Francisco Chronicle, The Washington Post, Investment News, Financial Planning, ThinkAdvisor, On Wall Street, Forbes, CNBC, Morningstar, Kiplinger’s, Kiplinger’s Retirement Report, Reuters, Bloomberg, Barrons and many others. Jeffrey and his wife, Bobbi-Jo, are the proud parents of three boys, Reid, Grant and Austin. He and the boys are often referred to as “the quadruplets” because of their uncanny likeness to one another.

                            38 min
                          • What the 4th Quarter and the Planned Tax Shake-up Mean for Advisors with Debra Taylor (Ep. 74)

                            In this episode, Jack Martin chats with Debra Taylor, CPA, PFS, CDFA®, JD, about making tax planning a year-round effort. Instead of rushing every Q4, you’ll learn how regular tax strategy can ease the year-end crunch. Debra shares insightful solutions for unexpected financial events and strategic planning tips to tackle upcoming tax law changes. Get ready for actionable tips that could save your clients – and maybe even yourself – a significant amount in taxes down the road!

                            Debra discusses:

                            • (02:31) How tax planning year-round reduces Q4 pressure
                            • (03:09) Planning for unpredictable life changes
                            • (03:56) Upcoming estate tax changes and planning ahead
                            • (11:48) Engaging clients in post-election tax discussions
                            • (13:02) Asset location and its tax implications
                            • (19:00) Strategies for multi-generational wealth transfer
                            • (23:11) Hosting events to engage the next generation
                            • And more
                            • Tune in and discover how using tax strategies all year can benefit you and your clients!

                              Resources:

                              • Winning at the Intersection of Annuities and Wealth Management
                              • Make Tax Planning Your 2024 Business Growth Accelerator with Debra Taylor (Ep. 66)
                              • Transcript
                              • Connect With Debra Taylor CPA, PFS, CDFA®, JD:

                                • Taylor Financial Group
                                • LinkedIn: Debra Taylor 
                                • Connect with Jack Martin:

                                  • LinkedIn: Jack Martin 
                                  • InsurMark
                                  • Contact Form
                                  • About Debra Taylor:

                                    Debra Taylor, CPA, PFS, CDFA®, JD, is the Founder, Wealth Advisor, and Lead Tax Planner of Taylor Financial Group, LLC, a full-service, woman-owned wealth management firm located in Franklin Lakes, NJ.

                                    Debra’s passion is in educating and empowering women and their families to take control of their future, advising in all areas, including investment management, insurance solutions, complex tax planning, retirement planning, and estate planning.

                                    Debra has won many industry honors. She has authored hundreds of articles, is the author of a book about industry best practices, lectures on behalf of the AICPA, and is often quoted in national publications such as Barrons, The Wall Street Journal, and various trade publications. She is a frequent lecturer at national conferences and is the Director of Practice Management for Horsesmouth, an online trade publication for financial planners. She has also hosted a weekly Radio Show “Wealth Matters,” offering financial tips to the New York City/Northern New Jersey Area.

                                    Debra is a Certified Public Accountant and a retired attorney, having graduated from Cornell Law School. Debra is also a Certified Divorce Financial Analyst, having received specialized training in professional divorce analysis. Debra holds her Series 6, 7, 24, 63, and 72 securities registrations as well as her Life and Health Insurance licenses in the State of New Jersey.

                                    Debra lives in Upper Saddle River, NJ with her husband, dog, and cat. She is also the proud mother of three children. Debra enjoys time with her family, exercising, traveling, and reading.

                                    31 min
                                  • Simplifying Social Security for Advisors with Mary Beth Franklin (Ep. 73)

                                    Are your clients missing out on maximizing their Social Security benefits?

                                    In this episode, Jack Martin speaks with Mary Beth Franklin, CFP® renowned for her expertise in Social Security planning, about essential strategies for optimizing retirement income.  Learn about strategies to optimize Social Security benefits and the potential legislative changes that could affect your clients’ financial futures. Mary Beth shares practical advice to help advisors stay ahead in a rapidly changing landscape, learn about claim strategies, and how to better advise clients.

                                    Mary discusses:

                                    • (09:50) How advisors can better help Gen X with Social Security planning as they approach retirement
                                    • (21:02) Social Security claiming strategies and their impact
                                    • (24:08) Navigating spousal and survivor benefits effectively
                                    • (30:54) How to stress-test retirement plans considering potential reductions in Social Security benefits
                                    • (32:54) The importance of guaranteed income and how Social Security serves as a model
                                    • (38:59) Why we shouldn’t underestimate the value of Social Security
                                    • And more
                                    • Resources:

                                      • Winning at the Intersection of Annuities and Wealth Management
                                      • Social Security Administration
                                      • PBS: Social Security and You
                                      • Transcript
                                      • Connect With Mary Beth Franklin CFP®:

                                        • LinkedIn: Mary Beth Franklin
                                        •  Connect with Jack Martin:

                                          • LinkedIn: Jack Martin 
                                          • InsurMark
                                          • Contact Form
                                          • About Mary Beth Franklin:

                                            Mary Beth is a CFP®, longtime contributing editor to Investment News, author, highly sought-after speaker, expert on Social Security planning, and recently won a Telly award for her PBS special “Social Security and You.”

                                            42 min
                                          • Winning Leadership in Times of Adversity With Ron Shurts (Ep. 72)

                                            How do top financial advisors turn adversity into opportunity and lead their teams to unprecedented success? Learn about the attributes of leadership that distinguish top-performing financial advisors in this compelling episode of The Breakthrough Advisor.

                                            In this episode, Jack Martin sits down with Ron Shurts, Co-Founder and CEO of Annexus, to explore the 6-7-8 attributes of effective leadership. Learn how a commitment to ‘Control the Grind (CTG)’, setting clear expectations, and turning adversity into opportunity can propel your practice to new heights and lead to remarkable business growth. Tune in to learn how adopting these leadership strategies can make a profound difference in your practice.

                                            Ron discusses:

                                            • (03:10) The significance of leading by example and treating people with respect
                                            • (10:10) How leaders can turn adversity into opportunity
                                            • (17:14) The role of curiosity and continual learning in leadership
                                            • (23:20) What it means to control the grind and why great leaders do it
                                            • And more
                                            • Resources:

                                              • Winning at the Intersection of Annuities and Wealth Management
                                              • How to Wire Your Mindset for Success with Dr. Kevin Elko (Ep. 59)
                                              • Transcript
                                              • Connect With Ron Shurts:

                                                • Annexus
                                                • LinkedIn: Annexus Group
                                                • Connect with Jack Martin:

                                                  • LinkedIn: Jack Martin 
                                                  • InsurMark
                                                  • Contact Form
                                                  • About Our Guest:

                                                    Ron Shurts is the CEO and Co-Founder of Annexus, the nation’s leading independent retirement planning product design and distribution company. With a 30-year career in financial services, billions in combined sales, and partnerships with some of the biggest companies in the industry, Ron is a recognized visionary, innovator, and proven leader.

                                                    30 min
                                                  • Retirement Income: Personalizing the Risks & Solutions with David Blanchett (Ep. 71)

                                                    Is the United States truly in a retirement crisis, or are we simply facing manageable challenges?

                                                    Understanding the intricacies of retirement planning and personalizing the risks and solutions can make the difference between a secure future and a financial struggle. 

                                                    Are your clients prepared to face the most significant retirement challenges head-on?

                                                    In this episode, Jack Martin and David Blanchett, Managing Director, Portfolio Manager, and Head of Retirement Research at PGIM DC Solutions, discuss whether the U.S. is experiencing a retirement crisis or just significant challenges.

                                                    As they explore the critical role of longevity risk and the necessity of personalized solutions and client education, you’ll uncover practical strategies for effective retirement income planning. 

                                                    (Don’t miss out on these invaluable insights designed to help financial advisors guide their clients through retirement challenges successfully!)

                                                    Talking points include: 

                                                    • Whether the state of retirement in the U.S. is currently a crisis or a challenge 
                                                    • Longevity risks and why accurately estimating client lifespan is important
                                                    • Practical steps to improve client retirement outcomes
                                                    • How lifetime income solutions like annuities can improve clients’ spending confidence and quality of life
                                                    • And more!
                                                    • Resources:

                                                      • Winning at the Intersection of Annuities and Wealth Management
                                                      • The Breakthrough Advisor Podcast
                                                      • Retirement Research Insight for Advisors – With David Blanchett (Ep. 8)
                                                      • Transcript
                                                      • Connect with David Blanchett

                                                        • LinkedIn: David Blanchett
                                                        • David M. Blanchett
                                                        • PGIM
                                                        • Connect with Jack Martin:

                                                          • LinkedIn: Jack Martin 
                                                          • InsurMark
                                                          • Contact Form
                                                          • About Our Guest:

                                                            David Blanchett, PhD, CFA, CFP®, is the Managing Director, Portfolio Manager, and Head of Retirement Research for PGIM DC Solutions. PGIM is the global investment management business of Prudential Financial, Inc. In this role, he develops solutions to help improve retirement outcomes for investors with a specific focus on defined contribution plans.  He is also responsible for the portfolio management of the PGIM Target Date Funds. Prior to joining PGIM, he was the Head of Retirement Research for Morningstar Investment Management LLC and before that the Director of Consulting and Investment Research for the Retirement Plan Consulting Group at Unified Trust Company.

                                                            David has published over 100 papers in a variety of industry and academic journals. His research has received awards from the Academy of Financial Services (2017), the CFP Board (2017), the Financial Analysts Journal (2015), the Financial Planning Association (2020, 2023), the International Centre for Pension Management (2020), the Journal of Financial Planning (2007, 2014, 2015, 2019), the Journal of Financial Services Professionals (2022), and the Retirement Management Journal (2012). He is a regular contributor to Advisor Perspectives, ThinkAdvisor, and the Wall Street Journal.

                                                            He is currently an Adjunct Professor of Wealth Management at The American College of Financial Services, a Research Fellow for the Alliance for Lifetime Income, and on the Editorial Board of the Financial Analysts Journal, Financial Planning Review, and the Journal of Retirement.  He was formerly a member of the Executive Committee for the Defined Contribution Institutional Investment Association (DCIIA) and the ERISA Advisory Council (2018-2020). 

                                                            In 2021, ThinkAdvisor included him in the IA25 for “pushing the industry forward.” In 2014, InvestmentNews included him in their inaugural 40 under 40 list as a “visionary” for the financial planning industry, and in 2014, Money magazine named him one of the brightest minds in retirement planning.

                                                            30 min
                                                          • Reimagining Retirement Income Planning with Dr. Wade Pfau (Ep. 70)

                                                            Customer experiences matter. How can we better align our clients’ retirement plans with their lifestyles?

                                                            In this episode, Jack Martin sits down with Dr. Wade Pfau, founder of Retirement Researcher and renowned for his expertise in annuities and retirement income to explore innovative developments in annuities, examine the evolving landscape of retirement income planning, and discuss strategies advisors can leverage to offer more value to their clients. 

                                                            Tune in and learn about innovative approaches to structured annuities and understand how these can serve as efficient bond replacements in investment portfolios, thus aligning clients’ retirement plans more closely with their lifestyles.

                                                            Conversation Highlights: 

                                                            • How structured annuities can serve as powerful alternatives to traditional bonds
                                                            • The challenges pre-retirees face with retirement income and longevity risks
                                                            • The psychological impact of “license to spend” and how it influences retirement behavior
                                                            • How guaranteed income streams can alleviate concerns about longevity and market volatility
                                                            • How retirement income style awareness can customize client plans effectively
                                                            • And more!
                                                            • Resources:

                                                              • Winning at the Intersection of Annuities and Wealth Management
                                                              • The Breakthrough Advisor Podcast
                                                              • Retirement Income Style Awareness Profile (RISA) and Its Accuracy
                                                              • Publications by Dr. Wade Pfau
                                                              • Transcript
                                                              • Connect with Wade Pfau:

                                                                • LinkedIn: Wade Pfau
                                                                • RetirementResearcher.com
                                                                •  Connect with Jack Martin:

                                                                  • LinkedIn: Jack Martin 
                                                                  • InsurMark
                                                                  • Contact Form
                                                                  • About Our Guest:

                                                                    Wade D. Pfau, PhD, CFA, RICP® is the founder of Retirement Researcher, an educational resource for individuals and financial advisors on topics related to retirement income planning. He is a co-founder of the Retirement Income Style Awareness tool and a co-host of the Retire with Style podcast. He also serves as a principal and the director of retirement research for McLean Asset Management. He also serves as a Research Fellow with the Alliance for Lifetime Income and Retirement Income Institute. He is a professor of practice at the American College of Financial Services and past director of the Retirement Income Certified Professional® (RICP®) designation program.

                                                                    Wade has contributed to Forbes, Advisor Perspectives, and as an Expert Panelist for the Wall Street Journal. He has spoken at the national conferences of organizations such as the CFA Institute, the CFP Board, the FPA, NAPFA, and the Academy of Financial Services.

                                                                    He is also the author of four books in the Retirement Researcher’s Guide Series.

                                                                    30 min
                                                                  • Video Marketing, Snackable Bites, and Client Testimonials with Laura Garfield (Ep. 69)

                                                                    Are you leveraging the full potential of video to connect with your clients? Ready to learn how video marketing can transform your financial advisory practice?

                                                                    The truth is that innovative video strategies can transform your client relationships and business growth. 

                                                                    In this episode of The Breakthrough Advisor, Jack Martin sits down with Laura Garfield from Idea Decanter to discuss the evolution and impact of video marketing in the financial services industry and how advisors can use video to deepen client relationships. 

                                                                    Laura talks about creating engaging and authentic video content, the importance of storytelling, and tips for integrating video into your client communication strategy. From the rise of snackable content to the art of storytelling, Laura also shares invaluable insights that will help you stand out in the competitive financial landscape.

                                                                    Talking points include: 

                                                                    • Transitioning from making “highly polished” to more “authentic” video content
                                                                    • How adding a personal touch to your video communications can double your engagement rates
                                                                    • Techniques to increase email engagement with video
                                                                    • How to build client trust by sharing personal stories
                                                                    • How crafting a compelling “why” story helps forge deeper emotional connections with clients
                                                                    • Utilizing client testimonial videos for social proof
                                                                    • And more!
                                                                    • Resources:

                                                                      • Winning at the Intersection of Annuities and Wealth Management
                                                                      • Loom
                                                                      • Vidyard
                                                                      • Transcript
                                                                      • Connect with Laura Garfield:

                                                                        • Idea Decanter
                                                                        • LinkedIn: Laura Garfield 
                                                                        • Connect with Jack Martin:

                                                                          • LinkedIn: Jack Martin 
                                                                          • InsurMark
                                                                          • Contact Form
                                                                          • About Our Guest:

                                                                            Laura Garfield spent her teenage years idolizing Jane Pauley and Katie Couric. A thirst for learning and a love of writing had her hooked on broadcast journalism – where you didn’t have to know everything except how to ask the right questions. After graduation, Laura landed her first news gig at a tiny TV station in Hastings, Nebraska. Over more than a decade, she worked her way up through stations in Omaha and New Orleans to a position at CBS News in New York and then CNN in Atlanta. 

                                                                            Along the way, she has written a book, worked as a foreign correspondent, and has lately been drawn to the emerging possibilities of digital storytelling.

                                                                            36 min
                                                                          • Make Life Insurance Work for Your Clients’ Retirement Plans with Patrick Kelly (Ep. 68)

                                                                            Life insurance has the potential to revolutionize retirement planning.

                                                                            In this episode of The Breakthrough Advisor, Jack Martin sits down with Patrick Kelly, renowned author and insurance industry veteran, to explore the powerful benefits of integrating life insurance into retirement strategies. 

                                                                            Patrick shares his journey from insurance producer to bestselling author, discussing how life insurance can provide tax-free retirement solutions and the impact of rising government deficits on future tax rates. 

                                                                            Advisors, tune in and learn practical steps to leverage life insurance for your clients and uncover strategies to overcome common hesitations in the field.

                                                                            Patrick talks about: 

                                                                            • The evolution of his book, “Tax-Free Retirement”
                                                                            • How indexed universal life insurance can help mitigate market risks
                                                                            • Overcoming advisor’s hesitations about life insurance processes
                                                                            • How to effectively introduce life insurance to clients and expand the advisor’s practice
                                                                            • How to utilize life insurance strategies to build long-term, tax-free retirement plans for younger clients
                                                                            • And more!
                                                                            • Resources:

                                                                              • Winning at the Intersection of Annuities and Wealth Management
                                                                              • “Tax-Free Retirement” by Patrick Kelly
                                                                              • Patrick Kelly on Amazon
                                                                              • Transcript
                                                                              • Connect with Patrick Kelly:

                                                                                • LinkedIn: Patrick Kelly
                                                                                •  Connect with Jack Martin:

                                                                                  • LinkedIn: Jack Martin 
                                                                                  • InsurMark
                                                                                  • Contact Form
                                                                                  • 33 min

                                                                                  About Breakthrough Advisor

                                                                                  From the publisher's feed

                                                                                  Welcome to The Breakthrough Advisor Podcast. In this podcast we inspire advisors with ideas and pathways to break through barriers and build a thriving retirement income business.

                                                                                  More shows like Breakthrough Advisor

                                                                                  Retire With Style by Wade Pfau & Alex Murguia

                                                                                  Retire With Style

                                                                                  186 Listeners

                                                                                  The Great Retirement Debate with Ed Slott & Jeffrey Levine by The Great Retirement Debate with Ed Slott & Jeffrey Levine

                                                                                  The Great Retirement Debate with Ed Slott & Jeffrey Levine

                                                                                  145 Listeners