Summary

In this episode of the Built by People podcast, Brett shares his extensive experience in human resources, focusing on creating better employee experiences and the importance of strategic alignment within organizations. He discusses the evolution of performance management, the critical role of communication in leadership, and the tools that enhance HR efficiency. Brett emphasizes the need for a growth-oriented approach to employee engagement and offers valuable advice for leaders navigating rapid changes in the workplace.

Takeaways

Brett has spent his entire career in human resources.

Creating better experiences for employees is a key focus.

Employee engagement is a critical culture metric.

Alignment with business needs is essential for HR.

Performance management has evolved from ranking to growth.

Communication is a vital leadership skill.

Active listening and empathy are crucial for effective communication.

Visual tools enhance accountability in team projects.

Leaders should prioritize one-on-one interactions.

Collaboration and teamwork are essential for effective leadership.