Navigating HR Challenges in the Construction Industry with Brett Dolan

In this episode of the Build by People Podcast, the host welcomes Brett, an HR leader whose career transitioned from finance to HR over 25 years ago.

Brett shares his journey and delves into the specifics of implementing a compensation philosophy and pay transparency at O'Neill, a construction company known for its late adoption of HR innovations. He discusses the challenges of addressing pay transparency, including fears of loss of control and the importance of trust and accurate communication.

The conversation also covers conflict resolution strategies, highlighting a case of communication breakdown within the company and the use of frameworks like the Thomas Kilman model and Radical Candor.

Brett emphasizes the importance of emotional intelligence, active listening, and consistency in conflict management. He concludes with advice on being a better listener and understanding the underlying reasons behind people's actions.

00:00 Introduction and Guest Welcome

00:48 Brett's Career Journey

01:41 Challenges in Compensation Philosophy

03:55 Developing a Compensation Philosophy

05:42 Healthy Conflict in the Workplace

08:51 Conflict Management Strategies

14:10 Parting Advice and Conclusion

Previ is a private pricing network that is free for companies to launch and maintain. It saves employees $2,200/year on essential services like their cell phone and auto insurance bill. ⁠⁠⁠⁠⁠Visit here to learn more⁠⁠⁠⁠⁠.