This week we’re joined by Brian Innes, founder of Plico, an innovator in the VPP space. Brian shares his journey into the energy industry and explains Plico’s unique membership model, designed to address key challenges of owning and operating DER in Australia.

We explore the importance of customer education and engagement, flexible ownership structures, and the critical role of asset management and ongoing support in successful VPPs. The conversation also looks ahead to future trends, including the growing integration of electric vehicles into the energy ecosystem.

Episode Chapters

00:00 Introduction

01:55 Brian Innes’s Journey into Energy

05:48 The Birth of Plico

08:47 Unpacking the Membership Model

11:36 Customer Engagement & Behavioral Insights

14:37 Navigating the Energy Market

17:24 Core Pillars of Service and Support

19:52 Community Engagement & Civic Responsibility

22:29 Asset Management & Operational Efficiency

25:23 Funding Challenges & Growth Strategies

27:40 Future of Plico