This week we’re joined by Brian Innes, founder of Plico, an innovator in the VPP space. Brian shares his journey into the energy industry and explains Plico’s unique membership model, designed to address key challenges of owning and operating DER in Australia.
We explore the importance of customer education and engagement, flexible ownership structures, and the critical role of asset management and ongoing support in successful VPPs. The conversation also looks ahead to future trends, including the growing integration of electric vehicles into the energy ecosystem.
Episode Chapters
00:00 Introduction
01:55 Brian Innes’s Journey into Energy
05:48 The Birth of Plico
08:47 Unpacking the Membership Model
11:36 Customer Engagement & Behavioral Insights
14:37 Navigating the Energy Market
17:24 Core Pillars of Service and Support
19:52 Community Engagement & Civic Responsibility
22:29 Asset Management & Operational Efficiency
25:23 Funding Challenges & Growth Strategies
27:40 Future of Plico