In this #uxignite fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Leo Frishberg, Director of User Experience at athenahealth, shares his journey and insights in the field of user experience.

He discusses the importance of user experience in healthcare and how it impacts patient, provider, and doctor experiences. Leo emphasizes the role of UXers as diplomats, bridging the gap between engineering and business. He highlights the power of storytelling in influencing stakeholders and shares strategies for influencing in hostile UX environments. Leo also emphasizes the importance of speaking the language of business and provides guidance on skills and attributes for advancing in UX leadership.

Thank you, Leo Frishberg, for being part of this Podcast. 

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