This #UXIgnite fireside chat, hosted by Kuldeep Kelkar, Senior Partner at UXReactor, and Rob Williams, AVP of User Experience Design at Sun Life, delves into key insights and strategies shaping the UX landscape. Join them as they explore the journey towards systematic design and leadership development. They highlight the significance of coherent design systems, the transition into leadership roles, and the integration of emerging technologies like AI.

Thank you, Rob Williams, for being part of this Podcast. 

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In this #uxignite fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Janelle Estes, Faculty Lecturer, Bentley University and former Chief Insights Officer at UserTesting. They discuss various topics related to the UX industry, including the implications of AI, future skills, amplifying impact, and transitioning into leadership roles.

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Guest Andy MacMillan, CEO UserTesting and host Kuldeep Kelkar, Senior Partner, UXReactor talkabout the value of user research and the role of AI in the field. Andy shares his journey to becoming a CEO and emphasizes the importance of incorporating user feedback throughout the product development process.

He discusses the potential of AI to revolutionize user research and highlights the need for scaling research efforts to cover a wider range of users and use cases. Andy also provides insights on influencing stakeholders and securing funding for user research initiatives. 

Thank you, Andy MacMillan, for being part of this Podcast. 

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In this fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Kristin Sjo-Gaber, the leader of the Design Research and Strategy team at athenahealth, discusses the democratization of research and its impact on organizations.

In this fireside chat #uxignite, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Matt Zelen, Chief Customer Officer at User Testing. They discuss the intersection of user experience and customer experience, the importance of collaboration between customer success and product design, and the strengths of UX designers and user researchers. They also explore how designers and researchers can demonstrate impact and influence the broader organization, the significance of understanding business metrics, and tips for designers and researchers aspiring to become leaders.

Thank you, Matt Zelen, for being part of this Podcast. 

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In this #uxignite fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Leo Frishberg, Director of User Experience at athenahealth, shares his journey and insights in the field of user experience.

He discusses the importance of user experience in healthcare and how it impacts patient, provider, and doctor experiences. Leo emphasizes the role of UXers as diplomats, bridging the gap between engineering and business. He highlights the power of storytelling in influencing stakeholders and shares strategies for influencing in hostile UX environments. Leo also emphasizes the importance of speaking the language of business and provides guidance on skills and attributes for advancing in UX leadership.

Thank you, Leo Frishberg, for being part of this Podcast. 

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In this fireside chat, hosted by Kuldeep Kelkar, Senior Partner, UXReactor, Roberta Dombrowski, a Research Partner, Maze & Leadership Coach, discusses various topics related to the UX profession. She highlights the strengths of UX professionals, such as their empathy and creativity. She also addresses areas for improvement in the UX community, including the need for researchers to develop business and strategy skills.

In this fireside chat hosted by Kuldeep Kelkar, Senior Partner at UXReactor, Jakob Nielsen, esteemed founder of UX Tigers, and Kate Moran VP of Research at Nielsen Norman Group for an exhilarating exchange of ideas on the UX Ignite podcast series, brought to you by UXReactor.

In this captivating conversation, they courageously address the pressing challenges of scaling issues while passionately advocating for increased investments in UX initiatives emphasizing the significance of holistic user-centered approaches. With a visionary outlook, they peer into the future, envisioning the future of UX and promising to ignite inspiration and foster innovation in this constantly evolving field.

Tune in for an enlightening journey into the heart of user experience with these industry pioneers.

In this fireside chat hosted by Kuldeep Kelkar, Senior Partner, UXReactor, interviews Becky Staker, Vice President of Customer Experience at Actian. They discuss the intersection of user experience (UX) and customer experience (CX) and how they work together to create a holistic customer journey. They explore the roles and responsibilities of UX and CX professionals and the importance of cross-functional collaboration. 

Becky shares insights on how UX professionals can build relationships and influence within their organizations, as well as the value of speaking the business language and understanding key metrics. She also emphasizes the importance of communicating the impact and value of user research to stakeholders.

Thank you Becky Staker for being part of this Podcast. 

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In this fireside chat hosted by Kuldeep Kelkar, Senior Partner at UXReactor, Mayuresh Ektare, SVP Product Management at Brinqa, discusses the importance of user experience and user research in product development.