In this fireside chat hosted by Kuldeep Kelkar, Senior Partner, UXReactor, interviews Becky Staker, Vice President of Customer Experience at Actian. They discuss the intersection of user experience (UX) and customer experience (CX) and how they work together to create a holistic customer journey. They explore the roles and responsibilities of UX and CX professionals and the importance of cross-functional collaboration. 

Becky shares insights on how UX professionals can build relationships and influence within their organizations, as well as the value of speaking the business language and understanding key metrics. She also emphasizes the importance of communicating the impact and value of user research to stakeholders.

Thank you Becky Staker for being part of this Podcast. 

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