A restaurant delivery or car ride can be ordered easily from your smartphone. Why not phlebotomy services when you need your blood drawn? This is the question Mike Eller asked a colleague back in 2018. Then, with some tech and marketing collaboration, they made it happen. In this discussion, Jim Crawford, Eller, and Chris Zavala explain the origin of their LabFly mobile phlebotomy service, its critical role in supporting telemedicine during the COVID-19 pandemic, and how it positions Northwell Health Laboratories for the patient-centric care of the future.