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BRX Pro Tip: Surprise and Delight
BRX Pro Tip: Surprise and Delight Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, let's talk a little bit about this whole idea of surprise and delight. Lee Kantor: [00:00:10] Yeah. I think that at the heart of good customer service and customer care [...]
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By Stone PaytonBRX Pro Tip: Surprise and Delight Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, let's talk a little bit about this whole idea of surprise and delight. Lee Kantor: [00:00:10] Yeah. I think that at the heart of good customer service and customer care [...]