Les fêtes approchent, mais le véritable travail de fidélisation commence maintenant. Dans cet épisode de Clienteling Unveiled, Claire échange avec Guillaume, pour explorer l’importance de l’engagement post-achat dans le retail.

Découvrez comment convertir les acheteurs saisonniers en clients fidèles grâce à :

- Des remerciements personnalisés,

- Des recommandations produits sur mesure,

- Des offres exclusives pensées pour l’après-fête.

Apprenez également comment des outils comme BSPK simplifient la création d’expériences clients mémorables, favorisant la fidélité et les achats répétés.

🎧 Un épisode riche en conseils pour booster votre stratégie retail. Écoutez-le dès maintenant !

BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail experience.

Check out our Clienteling 101 page to learn more about clienteling: https://www.bspk.com/clienteling101

BSPK.com
Contact us: [email protected]

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Please watch this webinar on: "Overcoming the Slowdown: Expert Insights on the New Shape of Luxury, Consumer Trust, and Clienteling." 

Guests: Milton Pedraza, CEO of Luxury Institute and Zornitza Stefanova, CEO of BSPK Clienteling

We will discuss the challenges facing luxury retail today and how clienteling solutions can drive a real impact. You’ll hear from industry experts on how to rebuild consumer trust, personalize the shopping experience, and empower your team to boost sales.

We’ll cover:
The shift in luxury consumer behavior
How to restore trust and loyalty through personalized selling
Real-life examples 

The Luxury Institute conducts research for luxury brands, empowering professionals to blend expertise with emotional intelligence, fostering high-humanity, high-performance relationships for lasting business and personal success.

BSPK is a SaaS clienteling solution that helps sales teams connect with their customers on all devices and all communication solutions. Bring data and insights together.

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bspk.com

BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail experience.

Check out our Clienteling 101 page to learn more about clienteling: https://www.bspk.com/clienteling101

BSPK.com
Contact us: [email protected]

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Dans cet épisode de Clienteling Unveiled, l'animatrice Claire s'entretient avec Meiling Fournier, VP chez BSPK, sur l'importance de l'engagement précoce durant la saison des fêtes. Des expériences de shopping personnalisées aux avant-premières exclusives, découvrez comment ces tactiques d'anticipation peuvent positionner votre marque pour réussir cette saison. Ne manquez pas ces stratégies pour créer des parcours clients mémorables et personnalisés avant l'effervescence des fêtes.

BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail experience.

Check out our Clienteling 101 page to learn more about clienteling: https://www.bspk.com/clienteling101

BSPK.com
Contact us: [email protected]

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In this episode of Clienteling Unveiled, host Katie Tame speaks with Meiling Fournier, VP of Sales at BSPK, about the power of early engagement during the holiday season. From personalized shopping experiences to exclusive previews, learn how early anticipation-building tactics can set your brand up for success this holiday season. Don’t miss these strategies for creating memorable, personalized customer journeys before the holiday rush.

BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail experience.

Check out our Clienteling 101 page to learn more about clienteling: https://www.bspk.com/clienteling101

BSPK.com
Contact us: [email protected]

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In this episode of Clienteling Unveiled, host Alexis Dulin sits down with Nico Alfonso, Account Executive at BSPK, to discuss how brands can leverage clienteling to tailor each shopper’s journey during the holiday season. Learn how personalized recommendations, exclusive promotions, and streamlined shopping experiences can help your brand stand out during the busiest time of the year. Whether you’re preparing for the holiday rush or looking to build stronger customer relationships, this episode has you covered!

BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail experience.

Check out our Clienteling 101 page to learn more about clienteling: https://www.bspk.com/clienteling101

BSPK.com
Contact us: [email protected]

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Dans cet épisode de Clienteling Unveiled, l’animatrice Claire discute avec Guillaume, spécialiste du clienteling, de la manière dont les marques peuvent utiliser le clienteling pour personnaliser le parcours de chaque client pendant la saison des fêtes. Découvrez comment des recommandations adaptées, des promotions exclusives et des expériences d'achat plus simples peuvent aider votre marque à se démarquer durant cette période chargée. Que vous vous prépariez pour l’afflux des fêtes ou que vous souhaitiez renforcer vos relations avec vos clients, cet épisode est fait pour vous !

BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail experience.

Check out our Clienteling 101 page to learn more about clienteling: https://www.bspk.com/clienteling101

BSPK.com
Contact us: [email protected]

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Dans cet épisode de Clienteling Unveiled, Claire reçoit Meiling Fournier, Vice-présidente chez BSPK, pour explorer l’équilibre essentiel entre expériences client personnalisées et préoccupations liées à la protection des données dans le retail. Découvrez pourquoi l’hyperpersonnalisation est un véritable levier pour engager les clients et augmenter le chiffre d’affaires, tout en abordant les défis et solutions pour gérer les données des consommateurs de manière responsable. Obtenez des conseils sur la mise en œuvre de stratégies de personnalisation efficaces sans compromettre la confiance des consommateurs.

Ne manquez pas cette discussion passionnante qui vous aidera à naviguer dans les complexités de la personnalisation du retail moderne. 

BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail experience.

Check out our Clienteling 101 page to learn more about clienteling: https://www.bspk.com/clienteling101

BSPK.com
Contact us: [email protected]

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In this episode of Clienteling Unveiled, Host Katie Tame is joined by Meiling Fournier, VP of Sales at BSPK, to explore the crucial balance between personalized customer experiences and privacy concerns in retail. Discover why hyper-personalization is a game-changer for engaging customers and boosting revenue, while also delving into the challenges and solutions for managing consumer data responsibly. Get expert insights on implementing effective personalization strategies without compromising consumer trust. Tune in for a deep dive into the future of retail personalization!

Don’t miss out on this enlightening discussion that will help you navigate the complexities of modern retail personalization.

BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail experience.

Check out our Clienteling 101 page to learn more about clienteling: https://www.bspk.com/clienteling101

BSPK.com
Contact us: [email protected]

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Dans cet épisode de Clienteling Unveiled, l'animatrice Claire reçoit Guillaume spécialiste du clienteling, pour explorer le marché de la revente en pleine expansion, et voir comment le clienteling transforme la manière dont les marques interagissent avec les consommateurs. Découvrez comment un engagement personnalisé rend le processus de revente plus rapide, plus simple et plus fiable pour les clients. Restez à l'écoute pour comprendre pourquoi le clienteling est la clé du succès dans l'avenir de la mode !

BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail experience.

Check out our Clienteling 101 page to learn more about clienteling: https://www.bspk.com/clienteling101

BSPK.com
Contact us: [email protected]

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In this episode of Clienteling Unveiled, host Katie Tame sits down with Alexis Dulin, a clienteling specialist, to explore the rapidly growing resale market and how clienteling is transforming the way brands engage with consumers. Discover how personalized engagement is making the resale process faster, easier, and more trustworthy for customers. Tune in to learn why clienteling is the key to success in the future of fashion!

BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail experience.

Check out our Clienteling 101 page to learn more about clienteling: https://www.bspk.com/clienteling101

BSPK.com
Contact us: [email protected]

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