Join hosts Denise and Joel for a special live episode of the bswift Beacon podcast, recorded at bswift’s Idea Exchange conference in Hollywood, FL. This episode features guest Scott Millson, author of “Frequency of Excellence,” as he shares his unique perspectives on leadership, the power of mentorship, and how to tune into everyday excellence. Packed with stories, insights, and actionable advice, this conversation is a must-listen for leaders looking to inspire their teams and build stronger workplace cultures. Don't miss it!

Scott Millson is a (mostly) retired insurance and benefits technology executive with deep expertise in designing and delivering industry leading benefits programs. Over his career, he’s held leadership roles such as founder, president, and COO, as well as serving as Petty Officer Second Class in the U.S. Navy. 

Now Scott focuses on helping others “find their frequency of excellence” through his work as an author and keynote speaker. His first book, “Frequency of Excellence,” shares lessons in leadership and life, inspiring others to thrive. Scott lives in Winter Park, Florida, with his wife Kristin, proudly watching their four grown children discover their frequencies.

Join hosts Denise and Joel for an insightful discussion with Senior Vice President of the bswift Service Center, Eric Strom, the driving force behind bswift’s Service Center transformation. 

We’ll cover the pivotal role service plays in benefits administration, digging into what it takes and how bswift strikes the balance between AI-driven innovation and the irreplaceable human touch. Eric shares his perspective on leadership, his approach to empowering teams and fostering connection, and how he’s rethinking customer care to meet today’s challenges—plus, the one thing he says is harder than all of that. 

This conversation is packed with plenty of food for thought for HR professionals and service leaders looking to foster empathy, connection, and adaptability in their own organizations.  

Join hosts Joel and Denise for the debut episode of bswift Beacon. Get insights from internal communications expert Alyssa Zeff. We dive into key HR topics like improving employee engagement, navigating information overload, and leveraging AI to foster productivity. It's packed with insights, ideas, and practical strategies for HR leaders looking for real talk and actionable solutions to today’s workplace challenges.

Welcome to the bswift Beacon, a podcast designed to spark real, honest conversations about work, benefits, and the challenges HR leaders face. Hosts Denise Day and Joel Nihlean will explore bold ideas, dig into expert insights, and explore practical strategies—with no sales pitches or jargon—all to find the solutions that make work better for everyone. Tune in, subscribe, and discover what’s next in the world of work and benefits.