AECPMA Podcasts Presents

Build Relationships Stronger And Faster—Your Technical Side Will Thank You


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Everyone knows The Golden Rule (Treat others the way YOU want to be treated!), but what about The Platinum Rule? “The Golden Rule makes perfect sense—until you think about it as a project manager in charge of team or a PM working closely with clients,” says President of Resilient Strategies Richard Steinhart, P.E.
“If you treat someone like you want to be treated then how can you go wrong?” he asks. As it turns out you can go very wrong. “Just because I like to be treated a certain way doesn’t mean that every team member and all clients want the same treatment, value the same standards, or look at the world the same way.”
In this podcast—through real-life stories and practical tips—Steinhart argues: “Is The Golden Rule really so golden?” He suggests we in the design industry can do better—The Platinum Rule: “Do unto others as they would like done unto them!” In this podcast you will learn:
- Four basic behavioral styles and how they relate to personal interaction
- How to determine what YOUR own behavioral style is
- How to quickly figure out what behavioral style the people you are communicating with are
- How to adjust YOUR style to match those you work with everyday
Steinhart will tell you how his strategy works. “It doesn’t matter if you are dealing with your boss, a co-worker, a client, or your spouse,” he says. “When you follow The Platinum Rule as one of your relationship strategies, you will be rewarded—with stronger associations with those you live and work with everyday.”
About the Presenter:
Richard L. Steinhart, P.E., is president of Resilient Strategies, LLC, a management consulting firm focused on helping small businesses succeed and grow. www.resilientstrategies.net
“If you treat someone like you want to be treated then how can you go wrong?” he asks. As it turns out you can go very wrong. “Just because I like to be treated a certain way doesn’t mean that every team member and all clients want the same treatment, value the same standards, or look at the world the same way.”
In this podcast—through real-life stories and practical tips—Steinhart argues: “Is The Golden Rule really so golden?” He suggests we in the design industry can do better—The Platinum Rule: “Do unto others as they would like done unto them!”
Steinhart will tell you how his strategy works. “It doesn’t matter if you are dealing with your boss, a co-worker, a client, or your spouse,” he says. “When you follow The Platinum Rule as one of your relationship strategies, you will be rewarded—with stronger associations with those you live and work with everyday.”
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AECPMA Podcasts PresentsBy AECPMA Podcasts Presents