Build Your Online Audience

Dan Gingiss, author of the book 'Winning at Customer Care', explains how you can use social media to improve your customers overall experience of your brand, from turning detractors into raving fans, to learning what features or products you should sell next. Here's what you'll learn this episode: Dan's business story (3:50) 8 Steps to... READ MORE

The post [255] Why customer care should be part of your marketing strategy with Dan Gingiss appeared first on Janet Murray.

Dan Gingiss, author of the book ‘Winning at Customer Care’, explains how you can use social media to improve your customers overall experience of your brand, from turning detractors into raving fans, to learning what features or products you should sell next. Here’s what you’ll learn this episode: Dan’s business story (3:50) 8 Steps to... READ MORE

Ever seen people talking about 'online challenges' and wondered what they are or how they could help your business? In this episode I explain what online challenges are, and give practical tips on how you can use them to create an amazing connection with your customers, grow your audience, and make sales. Here's what you'll... READ MORE

The post [254] How to build your email list through online challenges appeared first on Janet Murray.

Ever seen people talking about ‘online challenges’ and wondered what they are or how they could help your business? In this episode I explain what online challenges are, and give practical tips on how you can use them to create an amazing connection with your customers, grow your audience, and make sales. Here’s what you’ll... READ MORE

Would you like to be a guest on a podcast but are unsure how to go about it? Perhaps you've already made some guest appearances on podcasts but would like to do more. Nicole Holland is an expert on podcast guesting and shares practical tips on how to find suitable podcasts for your business, how... READ MORE

The post [253] How to land guest appearances on podcasts with Nicole Holland appeared first on Janet Murray.

Would you like to be a guest on a podcast but are unsure how to go about it?  Perhaps you’ve already made some guest appearances on podcasts but would like to do more. Nicole Holland is an expert on podcast guesting and shares practical tips on how to find suitable podcasts for your business, how... READ MORE