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Building a community is necessary when building your business. One thing about us, we’re a “member” of the Chick-fil-A community. Chick-fil-A has prided itself on being number one in customer service. As a by-product, they’ve built raging fans of their products. Can you say the same for your business?
I believe the reason why Chick-fil-A has raging fans is because they set out to answer this particular question: How can we best serve people? It wasn’t about competing with the greats like McDonalds to have the best menu. Their goal was to be number one in a lane that others in their industry probably never thought to be their company mission.
Customer service is their mission.
Download the Season 3 Work-Journal Here
By Derrick & Rachel Harper5
55 ratings
Building a community is necessary when building your business. One thing about us, we’re a “member” of the Chick-fil-A community. Chick-fil-A has prided itself on being number one in customer service. As a by-product, they’ve built raging fans of their products. Can you say the same for your business?
I believe the reason why Chick-fil-A has raging fans is because they set out to answer this particular question: How can we best serve people? It wasn’t about competing with the greats like McDonalds to have the best menu. Their goal was to be number one in a lane that others in their industry probably never thought to be their company mission.
Customer service is their mission.
Download the Season 3 Work-Journal Here