In this episode of the Insurance Untangled podcast, hosts Ben Tuinei and Naren Arulrajah talk about building a dental practice that can handle any challenge. They discuss the difference between proactive and reactive practices. Ones that plan ahead versus ones always fixing problems. Naren shares three keys to success: strong leadership, solid systems, and building patient relationships. He also ties in marketing strategies, like Google reviews and videos, to attract new patients. They end with advice for practice owners to check their basics and keep improving.