On this episode, Kelly Swann joins the pod to share how she created a salon environment that's not just cutting-edge (Hello, Certified B Corporation!) but a nurturing ground for awesome company culture. Kelly's salon, Let Em Have It in Denver, CO has blended camaraderie with individual flair, earning them a spot among the prestigious Salon Today Top 200 for Culture in 2024.

Join the conversation to peel back the layers of Kelly's hiring strategy, which focuses on value alignment over pure skillset and the significance of a growth mindset in her Denver salon. Her commitment to fostering a "little slice of sunshine" has not only built an enjoyable work atmosphere but has also crafted a united team capable of weathering the pressures of the beauty business with grace.

Conversation highlights:

1:00 Defining "culture"
2:05 Aligning team on shared values
5:00 How to attract and hire talent with your core values
7:14 Balancing leadership and collaboration
10:19 Kelly's hiring process
15:58 Holding the team accountable to your culture

Watch the video version of this episode: https://youtu.be/ehgVK1ed8yo

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The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.