Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

In today’s evolving workplace, empathy is more than a buzzword, it’s a leadership necessity. In this thought-provoking episode, host Rebecca Dhrimaj and Reflection Point CEO, Ann Kowal Smith, discuss the shifting dynamics of work, from the rise of workplace disillusionment to the reluctance to step into leadership roles. Through the lens of Reflection Point, they explore how storytelling fosters emotional intelligence, strengthens team connections, and builds bridges. Tune in for a compelling discussion on purpose, identity, and the power of collective skills in shaping a more engaged and empathetic workplace culture.

Learn more about Reflection Point:https://www.reflectionpoint.org/

Read Ann's Forbes articles: https://www.forbes.com/sites/annkowalsmith/

Learn more about The Empathy Collective: www.theempathycollective.com