Much like culture, healthy communication involves input from every team member - not only leaders and administrators. In season 6, Building Culture will address how to communicate effectively based on PERKS’ whitepaper, The 5 Measures of Company Culture. Listen in as we introduce the Communication measure with Eileen Lee.

Resources:

• PERKS Editorial Team, “The 5 Measures of Company Culture”
• PERKS Editorial Team, “The Art of Workplace Communication”
• PERKS Editorial Team, “Active Listening”
• SHRM, “Managing Organizational Communication” 
• Remarkable People with Guy Kawasaki, “Erica Dhawan: Communication and Innovation Expert and Author”
• Business.com, “Put a Smiley on It: Should You Use Emojis in Business Communication?”

Building Culture wraps its fifth season on Leadership & Administration, one of PERKS’ 5 measures of company culture. Joining us for this episode is Esther Elueme, HR Office Manager at Extended Networks W.A. In addition to our summary, make sure to revisit all Season 5 episodes for the best insight and advice from leading experts from various industries.

Resources:

• John C. Maxwell, The 5 Levels of Leadership
• TinyPulse, “22 Characteristics of High-potential Employees”
• Claude Silver, “Creating a culture of champions from a human perspective”
• Myers-Briggs, “Why is Self-awareness Important for Leadership”
• Dashe & Thompson, “8 Best Practices for Effective Leadership Communication”

Join PERKS in New Orleans from June 12-15 at the SHRM 2022 Conference & Expo: Cause the Effect. Please register here and let us know if you’re going so we can give you a shout-out!

What is the connection between your HR and DEI initiatives? How should leaders measure these programs? Jeremy Chou is the Director of DEI at Marqeta and he shares key examples and advice for doing DEI well.

Resources:

 

• Sam Blum for Morning Brew, “Q&A: Github’s Senior Director of Diversity, Inclusion, and Belonging, Demetris Cheatham”
• Trent University diagram 
• Talent Culture, “ERG Lead Compensation: What to Consider When Getting Started”
• Entrepreneur, “Here’s How to Foster Diversity, Equity and Inclusion in a Remote-Work World”
• Department of Labor, “Know your Rights: Pay Transparency”

In this enlightening conversation with Eileen Lee and Jen Trumm, life coach at Compelling Future Coaching, Building Culture explores the relationship between leadership, coaching, and HR. What does it mean to show up confidently in our personal and professional lives?

Resources:

• Justin D. Henderson for Medium, “Self-Care is Not the Solution for Burnout”
• International Coaching Federation
• McKinsey, “Women in the Workplace 2021”
• HR Executive, “Working women are struggling: 4 ways HR leaders can help”
• Leaders.com, “What is a Life Coach? Do You Need One?”

 

Coaching is a hot topic in HR circles, but is it right for your organization? Join Asia Bribiesca-Hedin, Leadership Coach & CEO of Bridgewell Professional Services, as she shares about different coaching styles, when it is appropriate to find executive coaching, and whether coaching looks different in a remote/hybrid workplace.

Resources:

• Positive Psychology, Workplace Coaching
• Unboxed Training & Technology, The Importance of Coaching at the Workplace
• SHRM, Coaching in a Business Environment
• Torch.io, “10 reasons leaders should mentor others”

Why must leaders do both culture and strategy well? Andrew YJ Kim, CEO of Culture ‘n Strategy and author of Culture for the Left-brained Leader shares about the role leaders play in building a positive workplace and how to ingrain culture into the recruitment process.

Resources:

• Andrew YJ Kim, Culture for the Left-brained Leader
• Masters of Scale with Reid Hoffman, “The Elusive Formula for Great Hiring”
• OC Tanner, “How does leadership influence organizational culture?”
• Gallup, “Can Your Organization Sustain Your Culture as You Scale?”

We know what EQ is, but do we know how to lead with it? Marc McCann, Founder & CEO of Step Outside, talks to Building Culture about the differences between empathy and compassion and what that looks like in the workplace.

Resources:

• James Clear, Atomic Habits
• PERKS Editorial Team, “What is the Human Component of Culture?”
• Harvard Business Review, “Connect with Empathy, But Lead with Compassion”
• McKinsey, “Socio-emotional ties a secret ingredient to success”
• Thrive Global, “Emotional Intelligence vs. IQ”
• Forbes, “Understanding empathy: how EQ can improve your career impact”
• For those who listened all the way to the end…

If flexibility and autonomy are integral to the future of work, how can leaders and administrators create a more human workplace where these elements are built into the culture? We talk with Ally Fekaiki, CEO & Founder of Juno, on different leadership styles, adaptability, and advice.

Resources:

• Ally Fekaiki, “Wrapping up the year: Founder’s letter”
• Kim Scott, Radical Candor
• BetterUp, “Autonomy in the Workplace”
• Dorian Liriano on Twitter, “One of my favorite depictions”
• Fast Company, “The case for autonomous leadership in the remote workplace”

How can managers best support their people? What are some practical ways to lead with accountability? Eileen and Evelyn introduce this season’s theme on Leadership & Administration, one of the 5 measures of company culture.

Resources:

• Center for Creative Leadership, “Yes, You Can Increase Accountable Leadership”
• Achievers, “Ultimate Guide to Effective Employee Recognition”
• SHRM, “What is the difference between mission, vision and values statements?”
• Fast Company, “Real inclusion: Amplifying every employee’s voice”
• PERKS Editorial Team, “Stay Interviews > Exit Interviews”

From flexibility and different generations in the workforce to pets and shared purpose at work, Eileen and Evelyn revisit what makes a positive People Experience. 

Thank you once again to the experts who joined us for this season of Building Culture:

• Kentucky Gallahue and Derby the Goldendoodle, contestants on Amazon Prime’s The Pack and owners, Derby California
• Melanie Wertzberger, CEO, Shaka
• Neb Jones, Founder, Atlantis Benefit Consulting
• Ryan Komori, CEO, Savor Lining
• Julie Figueroa, Head of Marketplace Product, & Eura Edmond, Director of Client Success at PERKS
• Darren Murph, Head of Remote, GitLab