What does it really take to run a high-performing orthodontic practice behind the scenes?In this episode of the POP Podcast, hosts Jason Sirotin and Scott Haley sit down with Janel Rykert, the powerhouse Operations Manager at Nord Orthodontics in Orem & Eagle Mountain, Utah. As the right hand to Dr. Nord and a 17-year veteran of the practice, Janel shares how operational excellence, data-driven systems, and intentional culture-building have elevated their team and practice.You’ll learn: ✅ How to structure leadership roles in a growing ortho practice ✅ The KPIs that matter most (and why they’re often overlooked) ✅ Practical tips for hiring, retention & team culture ✅ How POP has enhanced collaboration, efficiency & profitability ✅ Why culture can be more valuable than clinical technology ✅ What makes POP different from DSOs and why it matters to office managersWhether you're a doctor, office manager, or aspiring leader in orthodontics, this episode is packed with real talk and real takeaways.📍 Visit Nord Orthodontics: 🌐 https://utahvalleybraces.com 📅 Free Consults Available Online🤝 Schedule a Call to Learn More About POP: 📆 https://calendly.com/shaley-pop-ortho🌟 Explore POP: Premier Orthodontic Practices 🌐 https://pop-ortho.com💡 Need Marketing Help? Brain Bytes Creative Has You Covered: 🌐 https://www.brainbytescreative.com 📩 Email: [email protected]#POPOrtho #OrthodonticOperations #OrthodonticLeadership #OfficeManagerLife #NordOrthodontics #JanelRykert #OrthodonticPracticeManagement #OrthoCulture #TeamBuildingTips #OrthoHiring #DentalLeadership #OrthoKPI #UtahOrthodontist #EagleMountainOrtho #OremUtahOrtho #POPCommunity #BrainBytesCreative #ScottHaleyPOP #OrthodonticPodcast