Tactical Empathy

Building Empathy from the Inside Out: One Team’s Journey


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In this episode of the Tactical Empathy Podcast, Erin shares insights from her recent work with a high-performing leadership team that struggled with communication and connection under pressure. Through the Positive Intelligence Framework, the team embarked on a seven-week journey focusing on empathy, self-awareness, and emotional regulation. Erin highlights the importance of building trust and connection within teams, emphasizing that empathy is a foundational skill that drives performance and well-being. The episode concludes with reflections on the transformative impact of the program and the necessity of fostering a more human and connected workplace.


Today on Tactical Empathy:

  • Communication has always been the issue for high-performing teams.
  • Traditional leadership development approaches often fall short.
  • Empathy starts with self-empathy, not just for others.
  • The Positive Intelligence Framework focuses on building mental fitness.
  • Empathy is a capacity to stay grounded in high-pressure situations.
  • Self-awareness and emotional regulation are crucial for effective leadership.
  • Teams need to practice empathy to improve collaboration and trust.
  • Feedback from participants highlighted significant personal growth.
  • Empathy is not a weakness; it is essential for team performance.
  • Transformative change occurs through shared experiences and practice.


Connect with Erin:

  • Instagram: @elthorp 
  • LinkedIn: https://www.linkedin.com/in/erin-thorp-speaker/
  • Website: www.erinthorp.ca 
  • Inside Out Empathy Free Chapter: https://www.insideoutempathy.com/
  • Freebie: 5 Practices to Build Empathy Skills



This show was produced by ELF Solutions Inc.

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Tactical EmpathyBy Erin Thorp

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