Digital Hospitality

Building Glaze Teriyaki’s Financial Backbone With KitchenSync

Listen Later

Paul Krug, founder of Glaze Teriyaki, joins Shawn Walchef on Digital Hospitality to share how a Seattle staple became a New York fast-casual mainstay. Krug reflects on scaling thoughtfully, learning hard lessons about expansion, and building systems that support people instead of adding pressure. He explains how partnering with KitchenSync gave Glaze financial clarity, empowered managers, and helped the brand grow calmly and sustainably without losing its soul.

Interview Takeaways:

  • Growth Follows Clarity – Scaling too fast can stretch even strong operators. Glaze learned that density and focus matter more than planting flags. Building a solid home base first creates steadier growth and better long-term decisions.
  • KitchenSync Creates Confidence – Reliable financial systems remove guesswork. By partnering with KitchenSync, Glaze gained consistent visibility across locations, giving operators and managers the confidence to make decisions without stress or surprises.
  • Simple Systems Protect Hospitality – Technology works best when it stays out of the way. By keeping tools focused and reliable, Glaze removes friction so teams can concentrate on consistency, service, and the guest experience.


    • Episode Links:
    • Paul Krug: https://www.aprescru.com/paul-krug 
    • Glaze Teriyaki: https://www.glaze.com/
    • Glaze Teriyaki Instagram: https://www.instagram.com/glazeteriyaki/?hl=en
    • Glaze Teriyaki Facebook: https://www.facebook.com/GlazeTeriyaki/
    • KitchenSync Online: https://www.kitchensync.us/
    • KitchenSync LinkedIn: https://www.linkedin.com/company/kitchensync3/
    • KitchenSync Instagram: https://www.instagram.com/kitchensync.us/
    • KitchenSync YouTube: https://www.youtube.com/channel/UC71ERG2sErRIjRq-leoVQ4Q


      • About Our Sponsors
      DAVO:

      DAVO automates every step of the sales tax process — from collecting to filing to paying...

      Click here to learn more
      Marqii:

      Marqii is designed to create unforgettable customer experiences...

      Click here to learn more

      Where to find Cali BBQ Media

      • Visit our Website
      • Follow Restaurant Technology Substack
      • Follow us on Instagram
      • Follow us on LinkedIn
      • Learn About our Media Services

      ...more
      View all episodesView all episodes
      Download on the App Store
      Digital HospitalityBy Shawn P. Walchef
      • 4.7
      • 4.7
      • 4.7
      • 4.7
      • 4.7

      4.7

      102 ratings