In this session, James Tice, Head of Growth at Tab Commerce, shares how the Tab Card helps restaurants take control of their finances. Designed specifically for operators, the Tab Card offers higher credit limits, extended terms, and smarter automation to match how restaurants actually operate. Built from real conversations with operators, it replaces messy back-office chaos with clean, actionable data and flexible payment cycles that keep cash flow predictable.

DAVO automates every step of the sales tax process — from collecting to filing to paying. It works seamlessly with your POS, so there’s nothing you need to do. And because DAVO guarantees your taxes will be paid on time and in full, there’s nothing to worry about either.

Digital Hospitality doesn't have to be complicated and our partners at Marqii live that every day. Marqii is designed to create unforgettable customer experiences from first search to latest visit with their one-stop digital operations platform built for hospitality operators.

Cali BBQ has grown over seventeen years through experience, experimentation, and plenty of hard lessons. Along the way, the team has tried promotional challenges, nightlife concepts, discount-driven events, large-scale festivals, and vending opportunities that seemed promising at the time. Some of these ideas brought attention, but not the right kind of growth. Others stretched operations beyond what was sustainable. This article breaks down five things Cali BBQ will never do again and the lessons learned in the process. For restaurant operators, it offers a reminder that success comes from alignment, clear identity, and the discipline to say no.

DAVO automates every step of the sales tax process — from collecting to filing to paying. It works seamlessly with your POS, so there’s nothing you need to do. And because DAVO guarantees your taxes will be paid on time and in full, there’s nothing to worry about either.

Digital Hospitality doesn't have to be complicated and our partners at Marqii live that every day. Marqii is designed to create unforgettable customer experiences from first search to latest visit with their one-stop digital operations platform built for hospitality operators.

In this session of Rising Tides Live, hosted by Shawn Walchef, the conversation centered on distribution, what it is, why it matters, and how operators and creators can use it to grow. The group defined distribution as the art and system of getting what you make seen, shared, and monetized across owned, earned, paid, and partner channels. Examples ranged from marketplace integrations that drive steady signups, to GIF search as a global discovery engine, to corporate dining networks that route real demand. Tactics included clarifying your narrative, tagging collaborators, prepping guests to cross post, and creating content people want to share. The consensus was simple, if people do not know who you are and how you help, they cannot tell someone else. Master the message, meet partners where they are, and build repeatable pathways so your work travels farther with less friction.

DAVO automates every step of the sales tax process — from collecting to filing to paying. It works seamlessly with your POS, so there’s nothing you need to do. And because DAVO guarantees your taxes will be paid on time and in full, there’s nothing to worry about either.

Digital Hospitality doesn't have to be complicated and our partners at Marqii live that every day. Marqii is designed to create unforgettable customer experiences from first search to latest visit with their one-stop digital operations platform built for hospitality operators.

Shawn Walchef built Cali BBQ into a national brand by doing something most restaurant owners ignore: posting on LinkedIn. What started as simple videos about technology and teamwork turned into multi-million-dollar partnerships with Toast, Amazon, and Google. In this Digital Hospitality episode, Walchef breaks down how storytelling on LinkedIn drives real business growth. From building a professional profile to creating community through Rising Tides Live, he shares why showing up online is just as important as showing up in your restaurant. Learn how consistency, curiosity, and connection can turn your next post into your next big opportunity.

DAVO automates every step of the sales tax process — from collecting to filing to paying. It works seamlessly with your POS, so there’s nothing you need to do. And because DAVO guarantees your taxes will be paid on time and in full, there’s nothing to worry about either.

Digital Hospitality doesn't have to be complicated and our partners at Marqii live that every day. Marqii is designed to create unforgettable customer experiences from first search to latest visit with their one-stop digital operations platform built for hospitality operators.

In this session, Hildee Isaacs presented Gotta Sing Events, a group sing-along experience designed for restaurants, venues, and communities that want joy, connection, and full dining rooms on off nights. A lifelong theater lover and creative producer, Hildee is building a turnkey format for guests who love to sing but hate karaoke. Think dinner first, then a 90-minute hosted sing-along with a DJ-MC, curated playlists, and on-screen lyrics so everyone can join without pressure. The concept starts with Broadway but flexes to themes like Sinatra, Taylor Swift, Yacht Rock, or corporate team nights, and it travels easily to 55+ and memory-care communities where familiar songs spark recall and togetherness. Gotta Sing Events handles ticketing and production while restaurants gain predictable traffic and content-worthy moments. It’s a simple idea done thoughtfully, turning tables into a chorus and nostalgia into new regulars.

DAVO automates every step of the sales tax process — from collecting to filing to paying. It works seamlessly with your POS, so there’s nothing you need to do. And because DAVO guarantees your taxes will be paid on time and in full, there’s nothing to worry about either.

Digital Hospitality doesn't have to be complicated and our partners at Marqii live that every day. Marqii is designed to create unforgettable customer experiences from first search to latest visit with their one-stop digital operations platform built for hospitality operators.

Shawn Walchef , founder of Cali BBQ and Cali BBQ Media, breaks down the art and science of menu engineering. From high-margin “golden items” to digital modifiers that drive ticket growth, he explains how smart design can turn any menu into a profit map. Walchef shares how Cali BBQ uses platforms like Toast, RestaurantOwner.com, and US Foods to simplify decisions, increase perceived value, and improve the guest experience. The lesson is simple: menu engineering isn’t about serving more items, it’s about understanding which ones truly build your brand and your bottom line.

DAVO automates every step of the sales tax process — from collecting to filing to paying. It works seamlessly with your POS, so there’s nothing you need to do. And because DAVO guarantees your taxes will be paid on time and in full, there’s nothing to worry about either.

Digital Hospitality doesn't have to be complicated and our partners at Marqii live that every day. Marqii is designed to create unforgettable customer experiences from first search to latest visit with their one-stop digital operations platform built for hospitality operators.

Chris Tripoli, Speaker, Author, Educator, and Hospitality Specialist, fills in this week for Shawn Walchef to explore the art of long-term brand management and how restaurants can avoid becoming the next Cracker Barrel. Drawing from decades of restaurant experience, Chris breaks down the difference between a rebrand and a refresh, why guest perception is the true definition of brand reality, and how operators can balance evolution with authenticity. He shares a simple framework built on research, engagement, and consistency to help brands grow without losing their core. It’s an insightful session on staying relevant, avoiding complacency, and building brands that stand the test of time.

DAVO automates every step of the sales tax process — from collecting to filing to paying. It works seamlessly with your POS, so there’s nothing you need to do. And because DAVO guarantees your taxes will be paid on time and in full, there’s nothing to worry about either.

Digital Hospitality doesn't have to be complicated and our partners at Marqii live that every day. Marqii is designed to create unforgettable customer experiences from first search to latest visit with their one-stop digital operations platform built for hospitality operators.

Demetri Tsolakis grew up in his family’s restaurant, where he learned English from guests and discovered his love for hospitality. After a brief career in finance, he returned to the dining room and opened Greco, a fast-casual Greek street food concept in Boston built on warmth and authenticity. Through Xenia Greek Hospitality, he now leads a family of restaurants rooted in philoxenia, the belief in turning strangers into friends. Partnering with KitchenSync transformed his back office, giving his team real-time financial visibility and more time to connect with guests. For Demetri, true hospitality starts with people and technology that protects it.

DAVO automates every step of the sales tax process — from collecting to filing to paying. It works seamlessly with your POS, so there’s nothing you need to do. And because DAVO guarantees your taxes will be paid on time and in full, there’s nothing to worry about either.

Digital Hospitality doesn't have to be complicated and our partners at Marqii live that every day. Marqii is designed to create unforgettable customer experiences from first search to latest visit with their one-stop digital operations platform built for hospitality operators.

In this session, Chris Munz presented Qubriux, a customer engagement platform redefining restaurant loyalty through emotion, not just points. A 20-year restaurant technology veteran and Chief Revenue Officer at Qubriux, Chris has helped major brands connect data with meaningful guest experiences. Frustrated by fragmented systems and one-size-fits-all rewards, he joined a team of seasoned restaurant technologists who believe that loyalty should feel personal. Qubriux unifies guest data, marketing, and communication into one intelligent platform that listens, learns, and activates in real time, helping restaurants transform transactions into relationships.

DAVO automates every step of the sales tax process — from collecting to filing to paying. It works seamlessly with your POS, so there’s nothing you need to do. And because DAVO guarantees your taxes will be paid on time and in full, there’s nothing to worry about either.

Digital Hospitality doesn't have to be complicated and our partners at Marqii live that every day. Marqii is designed to create unforgettable customer experiences from first search to latest visit with their one-stop digital operations platform built for hospitality operators.

In this session of Rising Tides Live, hosted by Shawn Walchef, the conversation focused on the power and value of partnerships, exploring what makes collaboration work, why so many fail, and how to build relationships that last. The group agreed that true partnerships thrive when both sides take time to build trust, communicate clearly, and define expectations early on. Strong relationships develop through shared values, clear boundaries, and mutual respect, becoming transformative rather than transactional. Success depends on alignment, with clarity on goals, timelines, and communication styles helping to prevent misunderstandings and wasted effort. Sometimes saying “no” early is the most respectful and productive choice. Ultimately, great partnerships are built on trust, transparency, and shared purpose, where both sides commit to helping each other grow.

DAVO automates every step of the sales tax process — from collecting to filing to paying. It works seamlessly with your POS, so there’s nothing you need to do. And because DAVO guarantees your taxes will be paid on time and in full, there’s nothing to worry about either.

Digital Hospitality doesn't have to be complicated and our partners at Marqii live that every day. Marqii is designed to create unforgettable customer experiences from first search to latest visit with their one-stop digital operations platform built for hospitality operators.