In this Episode of NovoEDTalks, we chat with Mark Monaghan, VP of Organizational Development at iQor, to explore how leadership development can scale across 40,000+ employees in 10 countries while staying deeply human. Mark shares how iQor uses a competency model, mentoring structure, and measurable assessments to build internal pipelines—while adapting programs over time to meet evolving workforce needs. They also discuss the role of AI in simulation, mentor support, and adaptive learning—and close with a powerful reflection on leadership, gratitude, and legacy.