Lancashire Business Stories

Building Perfect Recruitment: Lisa Brady's Story


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Lisa Brady on 18 Years of Perfect Recruitment: HospitalityRoots, Diversifying After COVID, and Building Relationships

 

Lisa Brady discusses her 18-year-old recruitmentconsultancy, Perfect Recruitment, based in Chorley and operating mainly acrossthe Northwest, providing temporary and permanent recruitment. Originallyfocused on hospitality, the business diversified after COVID into constructionand, via a merger with LHR Recruitment, expanded into admin and commercialroles, with most perm work now in renewables, construction, sales/marketing,and accounts, while hospitality is largely temp-led. Brady shares her path fromhotel receptionist to regional manager at a multinational agency, thenlaunching her own firm amid redundancies and just before the 2008 crash,growing through relationships and a major Preston temp contract that solvedcash flow. She critiques “shark” recruiters, emphasizes deep candidateinterviews, skills/attitude checks, honest client communication, and strongonboarding. Future plans include strengthening sectors and adding paid serviceslike training, CVs, job descriptions, and “talent for good” support.

 

00:00 Welcome and Overview

00:18 What Perfect Recruitment Does

01:08 From Employee to Founder

02:12 Hospitality Roots and Passion

03:53 Recruitment Reputation and Relationships

06:05 Early Growth and Cashflow Lessons

08:24 COVID Pivot and Sector Mix

11:11 Team Leadership and Working Less

12:55 Future Plans and Added Services

15:28 Awards and Business Exposure

16:59 Candidate Screening and Skills Tests

21:06 Chef Culture and Hiring Challenges

22:05 Handling Chef Walkouts

22:31 No Shows and Strike Rules

23:59 Winning Work and Networking

25:11 Candidate Led Marketing

25:53 Job Seeker Interview Prep

27:58 Killer Interview Questions

31:43 Employer Onboarding Essentials

34:54 Leadership and Team Challenges

37:50 Growth Plans and Succession

43:00 Resilience and Policy Changes

45:24 How to Contact Perfect Recruitment

46:36 Closing Thanks

LINKS

Perfect Recruitment Website: https://perfect-recruitment.co.uk/

Lisa’s LinkedIn: https://www.linkedin.com/in/lisa-brady-perfectrecruitment/

Instagram: https://www.instagram.com/perfectrecruitment/

Email: [email protected]

Tel: 01257 264264

ActionCOACH: ⁠https://business.actioncoach.co.uk/coaches/bolton⁠

Paul Limb: ⁠https://www.linkedin.com/in/paul-limb/⁠


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Lancashire Business StoriesBy Paul Limb