The Most Interesting Thing in A.I.

Building Trustworthy AI - with Nicholas Thompson and Navrina Singh


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What happens when AI learns faster than its makers can control? In this episode, Nicholas talks with Navrina Singh, founder and CEO of Credo AI, about how regulation could actually accelerate innovation of more responsible, transparent AI. Together, they dig into how governance can help the U.S. compete with China, prevent bias, and keep trust and transparency at the center of the AI revolution.


(00:00) Introduction

(04:09) What we learned from Microsoft’s Tay disaster

(06:58) Why Navrina started Credo AI

(11:12) Managing risk across the AI supply chain

(12:43) Preventing bias in customer support chatbots

(17:54) Is AI making the world less equal?

(19:40) Ethics vs. speed in the AI race with China

(21:40) How governance leads to better, faster products

(28:04) Why there’s no perfect AI regulation right now

(31:14) Preparing for a world where AI governs itself

(34:15) The most interesting way Navrina has used AI

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The Most Interesting Thing in A.I.By Atlantic Re:think and PwC

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