Change on any level can be hard if you’re not prepared. With a solid plan in place, even major organizational change will be less daunting. In episode 4 of our mini-series, “Building a Culture of Automation,” we sit down with Mia Ferreira, Director of Product Management at ICE Mortgage Technology™, to get her perspective on how to build a change management strategy that will see you through to a successful adoption. Some of the areas she’ll cover include:Setting up effective channels for...