Built Better

In this episode, we welcome the Brand President of Five Star Bath Solutions, Dean Hartley, to zero in on the pivotal elements of customer service and lead nurturing in the home improvement and contracting landscape. What you will learn:The Art of Nurturing Leads: Understand the importance of empathic and responsive communication in nurturing potential clients, turning inquiries into opportunities.Standing Out with Professionalism: Learn how reliability and responsiveness can be your sell...

On this episode we're discussing The Inflation Reduction Act. We welcome the Director of Marketing for Sun-Tec Solar & Roofing, Thang Phu.

On this episode we're discussing building and running a successful contact center. We welcome the Director of Marketing for Suntec Solar, Thang Phu. NEW TO BUILT BETTER?Built Better is the podcast designed specifically for home improvement professionals like you. Listen as industry leaders join Dom Pucci and Chris Pallatroni to discuss the hardships, successes, insights, and outcomes of the home improvement industry with the goal of sharing these insights with professionals, like you.

On Episode 29 of the Built Better Podcast, we learn that understanding homeowner behavior is the key to running your business better. Each quarter, Modernize Home Services surveys thousands of homeowners who are requesting quotes on their home improvement projects. We dig into how homeowners learn about their projects, how they think about paying for those projects, how they choose contractors, and more.

We talk to Nikolas Scoolis, Manager of Housing Economics at Zonda Research, about the current state of the economy, inflation, and how it is impacting the home improvement industry. Find out what contractors can expect in the next 6-12 months, and how to prepare. For more information and resources, visit modernize.com/pros.

Megan Wolfe, Director of Enterprise Account Management for Modernize talks with Lori Boyer, Director of Content for Hatch and Matt Vazquez, Co-owner of Neighborhood Windows on how to create a repeatable, time-efficient, scalable process to keep your cost per acquisition low. They break down best practices, setting goals, going text-first, and how to use automation to improve the customer experience.For more contractor resources, please visit modernize.com/pros.

Industry leaders Chris Pallatroni, Founder of Modernize Home Services, Clay DeKorne, Chief Editor of the JLC Group, and Spencer Powell, CEO of Builder Funnel discuss supply chain and labor issues, marketing, and the 2022 outlook for contractors.

On this episode of the Built Better podcast, we welcome Uri Turk, Founder of Connect by Modernize Home Services. Join us as we talk with Uri about the benefits of his instant, customizable, automated communication platform as it relates to how contractors text, email, call, and follow-up with their leads.

On this episode of the Built Better podcast, we welcome Dominic Telymonde, Vice President of Sales and Owner of BOCA Walk-In Tubs. Join us as we talk with Dominic about the impact of the aging in place boom for walk-in tubs, and his strategy to get through the "great resignation."

On today’s episode of the Built Better podcast, we are welcoming Chase Shugarman, owner at Shugarman’s Bath. We are going to dive into the significant growth Shugarman’s Bath had in just 2 years.