Built to Lead

Built to Lead

By Lippert Academy of LeadershipBusinessCareers
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Built to Lead episodes

  • Retention
    On this episode of The Lippert Built to Lead Podcast, Kim Lisiak, Director of Leadership Development , speaks with Jaycee Galarno, Vice President of Human Resources for Operations, about retention and why it’s important in a company. Jaycee discusses why it’s important to keep your team engaged and keep them around. She also shares how Lippert’s focus on culture and community contributes to their retention.
     
    “When you have a company that’s willing to pour into you and think outside the box, and you see change, even if it’s little, it gives you an appetite to stay and see what’s next.” -Jaycee Galarno [11:19]
     
    “Retention isn’t just a one team ownership thing. This is all of us as a company owning retention across the board. And so if we want to pull someone in, they’re a good talent, but they don’t fit this team, they might fit somewhere else. And ultimately you might be helping someone else on another team create that retention journey for that team member too.” -Kim Lisiak [27:35]
     
    What You Will Learn:
    [02:24] Why a company should focus on retention
    [04:28] Lippert’s focus on culture and community
    [10:27] What has kept Jaycee at Lippert
    [14:13] Choice, chance and change
    [16:46] Why to have good metrics
    [20:15] Their hiring practice
    [26:58] Connect across the organization
    [32:30] Listening and giving praise
    [34:37] Jaycee’s two takeaways
    [35:27] Higher-Performance Leadership Training Challenge: Say thank you to somebody and show gratitude and appreciation to someone that you work with.
     
    Resources:
    Visit our website: https://www.lci1.com/academy
    37 min
  • Servant Leadership and Youth Outreach
    On this episode of The Lippert Built to Lead Podcast, Sarah Rice, Corporate and Community Impact Specialist, speaks with Michele Checcucci, CEO of RV Italy, and Michilah Grimes, Director of Corporate and Community Impact. They talk about caring for the community and taking it global through the example of the 100,000 hour initiative that was started in 2017. 
     
    “Donating money is easy. Donating time is harder, but it gives you much more than donating money. And if you can do both, it’s great.” -Michele Checcucci [16:20]
     
    “So I think while there’s some negativity in this world today, what this initiative has done for our company has also spread all the positivity.” -Michilah Grimes [31:31]
     
    What You Will Learn:
    [00:35] Meet Michele and Michilah
    [02:33] The 100,000 hour initiatives
    [06:26] How to replicate this initiatives across the world
    [09:41] How Michele identifies outstanding team members
    [14:45] How they inspire team members to serve
    [21:44] 2022 goals for Italy
    [25:14] How they work with HR to bring awareness to the programs
    [33:12] A personal story and how the stakeholder groups respond
    [38:30] How they share the impact with the team
    [47:30] Embracing new team members
     
    Resources:
    Visit our website: https://www.lci1.com/academy
    53 min
  • The Importance of Facilities and Work Spaces
    On this episode of The Lippert Built to Lead Podcast, Sarah Rice, Corporate and Community Impact Specialist, speaks with Kevin Deary, CEO of the Boys & Girls Clubs of Elkhart County Indiana, about facilities standards. Kevin pulls from his experiences building and renovating spaces for the Boys & Girls Clubs across the county to share his thought process when deciding the aesthetics and the look of a facility. He also talks about how he incorporates input from team members, children and teenagers when designing the space.
     
    “We’re always blown away when kids come in and affirm our thoughts and our dreams as we help them affirm their dreams.” -Kevin Deary [12:55]
     
    What You Will Learn:
    [00:49] Meet Kevin
    [01:55] How he got to Elkhart County from Boston
    [03:13] His thought process renovating spaces
    [09:25] The spaces devoted for teens
    [15:53] What the feedback has been from team members
    [20:28] Advice he would gives to leaders
    [21:19] Keeping safety in mind and his leadership style
     
    Resources:
    Visit our website: https://www.lci1.com/academy
    30 min
  • Achieving Success at the Tactical and Strategic Level of Leadership
    On this episode of The Lippert Built to Lead Podcast, John Vermeesch, a director of leadership development, speaks with Major General John Richardson, currently serving as the commanding general of the Army’s First Cavalry Division. Major General Richardson shares what has inspired and contributed to his success as a leader. He talks about how he creates a cohesive team founded in trust and an environment that allows everyone to excel. He also discusses how he adapts to lead at the enterprise level.
     
    “This idea of adaptability was this next big focus, I guess you would say, for me and for my philosophy on leadership. So now, it really boiled down to two things for me: building cohesive teams and adaptability, creating adaptive leaders and really adaptive organizations. The common denominator between those two is mutual trust.” -Major General John Richardson [16:02]
     
    What You Will Learn:
    [00:39] Meet Major General John Richardson
    [03:59] What he learned from Little Bighorn Battle
    [08:03] What is the First Cavalry Division
    [11:13] Creating a cohesive team founded in trust
    [20:05] How he creates an environment where everyone can excel
    [25:17] Adapting to lead at the enterprise level
    [32:46] Advice for leading organizational culture change
     
    Resources:
    Visit our website: https://www.lci1.com/academy
    47 min
  • Complacency is the Devil
    On this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Erick Click, VP of Environmental, Health and Safety (EHS) about work safety. Erick talks about the importance of safety at the workplace and how it functions with leadership. He discusses the challenges and roadblocks he’s faced and also shares what people can do to create a more safer environment.
     
    “They get way more conscious of it after something happens. They see a teammate get hurt or something like that. Then it’s like wow, now it’s top priority again, and we’re saying it always needs to be top priority.” -Edgar Cabello [14:56]
     
    “I think it’s just like everything else. The effort you put into it is directly proportional to the results that you see. So It’s super important that you’re putting effort into working safely.” -Erick Click [20:35]
     
    What You Will Learn:
    [00:39] Meet Erick
    [02:24] The importance of safety
    [04:39] The function of safety and leadership
    [06:38] The progression with safety over the last decade
    [13:07] Dangers of having a nice safety record
    [18:17] Challenges and roadblocks
    [21:37] One thing Erick wants people to understand
    [23:58] Things to make the workspace safe
     
    Resources:
    Visit our website: https://www.lci1.com/academy
    29 min
  • Business Agility
    On this episode of The Lippert Built to Lead Podcast, Sarah Rice, Corporate and Community Impact Specialist, speaks with Amish Shah, CEO of Kem Krest, about business agility. Amish shares how the pandemic helped him transition his business, how he brought leadership together to execute it. He also talks about how he stayed strong while he dealt with the fear and anxiety and how the company adapted during the unprecedented time.
     
    “Where agility starts is really understanding the lack of agility you might have in certain areas. It’s like understanding the gaps.” -Amish Shah [15:19]
     
    What You Will Learn:
    [00:29] Meet Amish
    [01:19] How the pandemic helped him transition his business
    [09:49] Initial phase of bringing leadership group together
    [15:45] How they adapted through the pandemic
    [19:55] How a leader stays strong while dealing with the fear and anxiety
    [24:28] A new direction for the company
    [33:36] What Amish would redo
    [35:56] His home life
     
    Resources:
    Visit our website: https://www.lci1.com/academy
    42 min
  • Celebration and Recognition
    On this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Eric Nielsen, general manager for one of the largest plants at Lippert. Eric talks about the importance of celebrating and recognizing team members. He shares the big and small ways he does this while running a busy shop.
     
    “Just the journey of figuring out how you celebrate them and what things you do and how you’re creative, that brought the team together too. And it became a very intimate department where we all had each others’ back, and we all cared for each other. When you can as a leadership team feel like you’re that bonded and close to your team members, watch out. You guys can do some great things.” -Eric Nielsen [10:47]
     
    What You Will Learn:
    [01:00] Eric’s work trajectory and his work at Lippert
    [08:44] Why it’s important to celebrate and recognize team members
    [11:42] Ways to celebrate  - both big and small
    [15:50] How they adapted during the pandemic
    [20:01] How they run the busy shop
    [23:04] The commitment to recognizing and celebrating people
    [25:14] Some of the coolest results Eric has seen
    [31:27] Higher-Performance Leadership Training Challenge: Look at the structure of your business. What things are negatively reinforced vs positively reinforced?
    [33:24] A lesson from Paisley and the creative journey to make things happen
     
    Resources:
    Visit our website: https://www.lci1.com/academy
    39 min
  • Team engagement at the Major League level
    On this episode of The Lippert Built to Lead Podcast, Dr. Amber Selking, VP of Leadership & Culture Development, speaks with Brian Selman, Assistant Director of Coaching and Player Development for the Pittsburgh Pirates. Brian shares how his organization create a culture that drives player engagement and the challenges he faces to get the players to engage and trust the process. He also discusses how they measure impact and how ego plays a role in personal and team development.
     
    “Everytime we speak to the player, our credibility is on the line, and we have to be able to engage them with both a way that they can trust and a way that they can see adds value to their progress.” -Brian Selman [10:58]
     
    “There’s a pragmatic nature to what we do. It’s not words on the wall and philosophy. It is… it’s goals, right? It’s identity. It’s giving people something tangible that they can wrap their head and their heart around and intentionally develop moving forward.” -Amber Selking [22:07]
     
    What You Will Learn:
    [00:37] Meet Brian
    [02:04] How his organization thinks about player engagement
    [04:28] Creating a culture of engagement
    [09:55] Some things Brian does to drive player engagement
    [13:27] Comparing rookies vs veteran players at training camps
    [18:10] Challenges to get players to engage and trust the process
    [22:53] How ego plays a role in personal development and/or team development
    [30:42] How they measure the impact
    [34:11] Baseball itself is a lifestyle
    [36:32] Higher-Performance Leadership Training Challenge: Challenge yourself to play the Five Why Game. Why do you do what you do? Come up with a layer deeper for every answer until you get to something you can really sink your teeth into. Also, root in gratitude.
     
    Resources:
    Visit our website: https://www.lci1.com/academy
    39 min
  • Get comfortable with being uncomfortable
    On this episode of The Lippert Built to Lead Podcast, Jen Snyder, Leadership Director in the Chassis Division, speaks with Tim Richards, AGM for the newest location in the Chassis Division. Together they talk about the importance of self-evaluation and feedback for honing leadership skills. They also discuss Lippert’s Rate My Leader survey, why it’s important to evaluate leader quality and core values and how to share the results with the team members. Listen to Tim’s advice for leaders that have received constructive feedback.
     
    “And sometimes it can be hard to hear feedback too, so when it’s that balance of ‘here are your strengths and what’s working well’ and then ‘here are the opportunities,’ it’s an easier pill.” -Jen Snyder [08:31]
     
    “Being able to have these types of difficult conversations is what’s… number one, it’s going to drive your growth. It’s going to drive everybody’s growth.” -Tim Richards [25:44]
     
    What You Will Learn:
    [01:12] Meet Tim
    [02:59] Tim’s thoughts on getting feedback from his team
    [08:47] Why it’s important to evaluate leader quality and core values 
    [10:57] Advice he would give a leader that’s received constructive feedback
    [14:17] How to share the results with the team
    [20:59] What it would be like to be at a place that didn’t feel the same
    [24:51] Higher-Performance Leadership Training Challenge: Learn to get comfortable with being uncomfortable.
     
    Resources:
    Visit our website: https://www.lci1.com/academy
    28 min
  • Continuous Improvement and LEAN
    On this episode of The Lippert Built to Lead Podcast, Edgar Cabello, leadership development director, speaks with Sean Cale, Director of Lean Manufacturing, Interiors, about LEAN manufacturing and building continuous improvement culture. Sean talks about how he developed his LEAN mindset and shares tips to get started with these processes. He also discusses how Lippert has developed continuous improvement culture and its impacts on the organization.
     
    “Any edge you can put on yourself to be more competitive and not just the work environment, but more importantly, on a personal aspect, it’s the amount of impact you can make on the world.” -Sean Cale [11:19]
     
    “It’s the impact of building a continuous improvement culture that doesn’t just help the business. It’s cyclical, isn’t it? It helps the people. The people help the business. The business helps the people.” -Edgar Cabello [24:07]
     
    What You Will Learn:
    [02:06] Meet Sean
    [05:24] LEAN vs Continuous Improvement
    [08:34] What has helped Sean develop his LEAN mindset
    [11:39] The type of person best suited for his team
    [12:58] The creativity of manufacturing and how they’re having fun
    [16:34] What is JustFixIt
    [18:52] What is Kaizen and its impact at the organization
    [24:06] How Lippert’s vision helps build continuous improvement culture
    [28:45] What Sean is proud of with continuous improvement culture
    [32:48] Why companies struggle with LEAN processes
    [35:06] How to get started with LEAN
     
    Resources:
    Visit our website: https://www.lci1.com/academy
    41 min

About Built to Lead

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Inspiring today’s business and manufacturing leaders with real-life stories and lessons we’ve encountered along the way. Join us as we look behind the curtain at what it really takes to be a leader.