Built to Lead

In this episode of the Lippert Academy for Leadership Podcast, VP of Leadership & Culture Development, Amber Selking, PhD and Director of Leadership Development, Edgar Cabello speak with Lee Cockerell, the former executive vice president of operations at Disney. He also held management positions with Hilton and Marriott and is an author.

Lee continues the conversation on good leadership that focuses on building a culture that caters to everyone in equal measures- from the team members to the customers.

Listen in to learn the leadership strategy Lee started at Disney and how it positively changed how things were done. You will also learn some of the greatest life and career lessons from Lee’s books and the benefits of the Cockerell Academy.

“Everybody knows two or three people in their company shouldn’t be there and they’re not dealing with it.”- Lee Cockerell [8:58]

What You Will Learn:

[3:31] The three things that Disney does differently than any other company that makes it possible to manage over forty thousand team members.

[9:51] The importance of having the right people in your team and making them understand the power of education, experience, and exposure.

[12:06] Understanding the differences and similarities of cultures when working at an international level.

[14:30] Lee explains how Disney had to learn to adjust to different international cultures rather than try to change them.

[17:50] The Disney Great Leaders Strategy- the clarity of expectations for leaders which is the ‘recipe’ he enforced at Disney that changed everything.

[21:40] Lee explains some of the greatest life and career lessons and strategies from his books.

[26:57] He talks about the Cockerell Academy and the immense benefits of the courses they offer.

[32:38] Why you need to get out to the people, connect with them, and gain their trust.

Relevant Links:

Website: https://www.lci1.com/academy

Email: [email protected]

In this episode of the Lippert Academy for Leadership Podcast, VP of Leadership & Culture Development, Amber Selking, PhD and Director of Leadership Development, Edgar Cabello speak with Lee Cockerell. He is the former executive vice president of operations at Walt Disney World Resorts”, he held management positions with Hilton and Marriott and is also an author. He talks about the importance of organizational culture where everyone is made to feel they matter and knows about it.

Listen in to learn the purpose of understanding human performance and what drives people as a leader. You will also learn the importance of exercising discipline and empathy together.

“When you deal with a difficult issue, your goal is not to intimidate and make people not to be able to sleep tonight, your goal is to turn around the behavior or change the performance.” [16:00]

What You Will Learn:

[4:51] Edgar shares about the word ‘control’ from his chapter in their book ‘The Wow Factor: 52 Thoughts from Thought Leaders’.

[5:29] Amber shares about the word ‘mindset’ from her chapter in the same book- the importance of thinking about thoughts that make up our mindset.

[6:21] Lee shares about his word in the book ‘culture’- making sure everyone in the organization matters and they know it.

[7:30] Why Lee transformed from wanting to be a boss to becoming a teacher that teaches people not to underestimate what they can achieve.

[10:01] How culture works at Disney- creating a place where everyone and everything is connected and knows their importance.

[15:25] The importance of language and understanding people’s differences when you’re a leader.

[18:17] Understanding what drives human performance and exercising them as a leader.

[21:01] Lee shares his early life experiences and how discipline contributed to who he ended up becoming.

[24:06] The learning journey of becoming a leader as you unlearn all the preconditioned bad habits.

[28:46] How a crisis and education changes people and why the latter should come before the former.

[32:56] Learning how to shift according to the situation and not allowing people to trigger you.

Relevant Links:

Website: https://www.lci1.com/academy

Email: [email protected]

In this episode of the Lippert Academy for Leadership Podcast, Amber speaks with Johnny Spirilla, a legend in the RV industry. This is part two of the conversation where he talks about the importance of companies being uncomfortable for them to make an impact in people’s lives and the next generations- being mindful of how they treat team members.

Listen in to learn the meaning of personal branding in delivering to the world uniquely and authentically. You will also learn the importance of being a genuine servant leader who has their heart in the right place.

“Corporate America needs to accept that they’re the adult classroom that is forming the next generation.”- Johnny [12:25]

What You Will Learn:

[2:56] How Johnny connected with Jason Lippert of Lippert Components in their vision and commitment to making a difference in families.

[7:48] Why businesses in America needs to be a force for change- to evolve in the roles they have to play and be in an uncomfortable state.

[14:48] Johnny explains the purpose of his company Encourage LLC and its various holdings that are aimed at driving change in a variety of industries.

[17:35] Personal branding- understanding who you are and what your brand is going to deliver uniquely or authentically to the world.

[21:33] Having the desire to serve other people as a leader with a path that you want to be followed and with a genuine heart. 

Relevant Links:

Website: https://www.lci1.com/academy

Email: [email protected]

In this episode of the Lippert Academy for Leadership Podcast, Amber speaks with Johnny Sirpilla, a legend in the RV industry. He grew up in the industry in his family’s business as a dealer and then as its leader. He shares why he sold his father’s company to Camping World and joined them for their team and family set up.

Listen in to learn why the RV business gives the perfect set up to fulfill families’ dreams and hopes. You will also learn the lessons of strength that Johnny and his wife learned after going through very dark family times.

“Our lives situations have to flow into a work setting that we can make a difference and be a bright light to others.” Johnny [26:59]

What You Will Learn:

[2:49] How to use business as an opportunity to be awesome in life. 

[6:20] Johnny shares his experiences running an RV company which was started by his father back in the 50s.

[8:30] Understanding your responsibility of fulfilling people’s dreams and hopes to drive winning in the RV business.

[10:01] How Camping World helped Johnny become part of a team and make an impact in the industry from a family perspective and a corporate America perspective.

[13:51] He shares the dark times he and his wife encountered in their journey to building a family and the lessons of strength and awareness they learned.

[18:52] Why sharing your vulnerabilities reflects your strengths as a leader. Understanding that things going wrong is not wrong.

[21:10] The importance of being open to reframing your thoughts for good and learning to create a peaceful place to grow.

Relevant Links:

Website: https://www.lci1.com/academy

Email: [email protected]

In this episode of the Lippert Academy for Leadership Podcast, we have our very own CEO, Jason Lippert. He shares the steps we have taken here at LCI to develop a good business culture that cares about the people over the years.

Listen in to learn how you can become a better leader by developing a leadership action plan that is focused on the wellbeing of the people. You will also learn the impact of people-focused business culture on both your business and your team members.

“Leadership ultimately is who you are, you can be a leader in every aspect of life.”- Jason [6:36]

What You Will Learn:

[1:43] Amber explains the Lippert Academy journey of achievements and lessons and how they help other businesses through partnerships.

[4:20] How to engage people to realize they can have an impact on the people around them.

[6:36] How to develop better leaders to influence at work, the community, and their peers.

[9:06] Jason explains how Lippert Components saw the opportunity to offer value to their team while holding them accountable.

[15:03] The six things that are as a result of focusing on a business culture and taking care of the people working for you.

[21:44] How to exercise good leadership by taking steps towards a better action plan.

Relevant Links:

Website: https://www.lci1.com/academy

Email: [email protected]

How to Effectively Communicate with Your Team Members

In this episode of the Lippert Academy for Leadership Podcast, we continue with our part two conversation with Notre Dame football coach, Brian Kelly. Coach Kelly has a much-needed insightful leadership voice especially at this time in 2020. He rose to the football ranks very quickly and is currently holding the title of the all-time winningest active college football coach.

Listen in to learn the importance of having different modes of communication to ensure your message resonates with every team member. You will also learn how to stay optimistic as a leader while motivating your team members.

“You can’t be stuck in one particular pattern, you have to keep your mind free, you have to keep your eyes open to different things that might happen.”- Coach Kelly [13:57] 

What You Will Learn:

[4:04] The importance of having an identifiable human aspect philosophy as a leader.

[6:01] How to make your message resonate and communicate effectively within your team.

[8:15] He explains the areas of achievement that he looks for in potential team members.

[10:18] Understanding how to motivate a team member to change their perspective during hard times.

[13:36] How to stay open-minded, focused, and consciously optimistic as we head into the next unpredictable phase of 2020.

[15:28] Amber explains the importance of having and articulating a why as a leader, team member, or an organization to enhance communication.

Relevant Links:

Website: https://www.lci1.com/academy

Email: [email protected]

Welcome to season four of the Lippert Academy for Leadership Podcast! In this episode, Amber Selking speaks to Notre Dame football coach Brian Kelly who has an insightful leadership voice. He rose to the football ranks very quickly and is currently holding the title of the all-time winningest active college football coach.

He shares how he has mastered the skill of being prepared which allows him to walk into his role with confidence. He explains the importance of competence, autonomy, and relatedness theory in building the motivation of your team as a leader. Listen in to learn how to motivate people the right way that makes them feel supported.

“If you start really small, you then can start to work into some other modes that allow you to get to some motivational factors.”- Amber Selking [17:05]

What You Will Learn:

[5:46] How to stay in the moment and make it impactful for every day.

[8:39] Learning how to be prepared and go in with confidence that allows you to stay out of the moment’s emotions.

[10:20] How coach Brian goes to the comfort of his players to achieve meaningful conversations and show support.

[13:44] How to motivate in the right way by creating an environment that supports it.

[16:03] He explains how he’s helping his players build competency and autonomy on their own.

[19:23] Amber recaps what coach Brian talked about and goes deeper into the CAR (competence, autonomy, and relatedness) theory meaning and how to incorporate it into leadership.

Relevant Links:

Website: https://www.lci1.com/academy

Email: [email protected]

Listen in, to the sneak peak of Season 4!

In this episode of the Lippert Academy for Leadership Podcast, we have Edgar back to talk about assumptions and leadership. Edgar is one of our leadership development directors at Lippert Components.

He explains the difference between assumptions and intuition and why one is healthy and the other isn’t. He talks about the importance of correctly making assumptions by first looking in the mirror as a leader of a team. Listen in to learn the important qualities you need to possess as a good leader for your team to excel.

 

“When we can live in that space of empathy, it helps us get there with our teams even faster because they feel like they have an ally and a support and an encouraging friend in us.” [10:16]

 

What You Will Learn:

[2:30] The difference between intuition and assumption and why the former is healthy while the latter is unhealthy.

[6:07] Learning to take responsibility as a leader when your team faces struggles or messes up.

[9:31] The importance of showing empathy when dealing in a situation by putting yourself in it.

[11:26] How to be diligent when hiring to only hire the best.

[13:00] Learning to understand your judgment and allowing yourself to be tuned in what matters when it comes to other people.

Relevant Links:

Website: https://www.lci1.com/academy

In this episode of the Lippert Academy for Leadership Podcast, we speak with Edgar, one of our leadership development directors at Lippert Components.

He explains the difference between grit and resilience and the importance of having both qualities as a leader in times of adversities. Listen in to learn the importance of having the intention to be strong and be prepared for difficult situations for the business.

 

“Grittiness doesn’t mean that you’re indestructible and neither does resilience mean that you’re indestructible.” [10:19]

What You Will Learn:

[1:42] The difference between grit which is a power that rises in us and resilience which is a power that we have to talk ourselves into.

[3:36] Having the intention and preparedness of pressure you have to face in business.

[5:09] The importance of having a season mindset that helps think more optimistically.

[7:05] How to intentionally draw strength from a season of adversities as a leader and help your team who might not have gone through the same.

[9:34] Forming the habit of having a triage moment with leaders to take care of each other.

[12:14] How to describe a hopeful future for your team as a leader candidly and truthfully.

Relevant Links:

Website: https://www.lci1.com/academy