Burnout in Customer Success and Leadership is real—but it doesn’t have to be inevitable. In this episode of Engage to Lead, we dive into why burnout happens, the hidden impact of bad-fit customers, and how constant escalations can drain your energy. But more importantly, we’ll talk about what you can actually control to protect yourself from burnout.

I’ll share my personal experience, the warning signs to watch for, and six practical strategies to set boundaries, prioritize what matters, and reclaim your energy. If you’ve ever felt exhausted, stuck, or questioning your impact—this episode is for you.