In this episode of Breakthrough Innovation, we talk with Kate Viana, founder of Viana Communications — a powerful multi-brand organization created to help nonprofits fix the dysfunction no one else will touch: broken communication, toxic culture, and missing systems.

With deep nonprofit experience across consulting, staffing, and board roles, Kate reveals what really holds back mission-driven orgs — and how to transform from reactive to resilient.

🚨 Why most nonprofits don’t know they’re dysfunctional — until it’s too late

🧠 How mission centrism can blind leaders to internal breakdowns

💬 What good culture really looks like — and how to build it from day one

🛠️ The four-tier model behind Non-Toxic Nonprofits, OpsScale, and more

👥 How to fix leadership misalignment before it crushes morale

This episode is a must for nonprofit leaders, consultants, and anyone who’s ever thought, “This could be better — but how?”

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