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Burnout to Breakthrough: When It’s Time to Hire a COO
In this episode of the KiDDS Biz Podcast, hosts Ashley and Davin dive into their personal journeys in orthodontics and explore the evolution of business models within the field. They focus on the pivotal role of a Chief Operating Officer (COO) in managing practice operations and driving sustainable growth.
Drawing from real-world experience, they discuss the challenges of balancing business expansion with personal life, the power of delegation, and how bringing on a COO can create peace of mind while freeing up time to focus on patient care and long-term vision.
The conversation also covers:
The differences between a COO and an office manager
How to set a clear plan and expectations for the COO role
Strategies for determining fair compensation
The importance of team culture, trust, and communication in leadership
Whether you're an orthodontist, a practice owner, or someone considering expanding your leadership team, this episode offers valuable insights into how strong operational leadership can elevate your business.
Join the community through the KiDDS Biz Facebook Group: https://www.facebook.com/groups/1169295914145964/
Dr. Ashley TiKTok: https://www.tiktok.com/@socopdo
Dr. Ashley Instagram: https://www.instagram.com/socopdo/
WildSmiles Braces: https://www.wildsmilesbraces.com/doctors/
WildSmiles Instagram: https://www.instagram.com/wildsmilesbraces/
Chapters
00:00 Introduction to the Kids' Biz Podcast
02:38 The Journey of Alex Virga
06:47 The Concept of a COO in Orthodontics
11:43 Growth and Challenges in Business
19:22 The Importance of Delegation and Trust
23:15 Finding the Right COO
30:24 Expectations and Evolution of the COO Role
32:09 The Role of a COO in Business Operations
40:18 Building a Strong Relationship with Your COO
46:53 The Importance of Humility in Leadership
50:12 Understanding the Difference: Office Manager vs. COO
53:57 Compensation Structures for a COO
orthodontics, pediatric dentistry, COO, business growth, delegation, practice management, entrepreneurship, leadership, patient care, industry trends, COO, business operations, leadership, office manager, compensation, team building, strategic planning, patient experience, SOPs, business growth
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By WSB Production
5
33 ratings
In this episode of the KiDDS Biz Podcast, hosts Ashley and Davin dive into their personal journeys in orthodontics and explore the evolution of business models within the field. They focus on the pivotal role of a Chief Operating Officer (COO) in managing practice operations and driving sustainable growth.
Drawing from real-world experience, they discuss the challenges of balancing business expansion with personal life, the power of delegation, and how bringing on a COO can create peace of mind while freeing up time to focus on patient care and long-term vision.
The conversation also covers:
The differences between a COO and an office manager
How to set a clear plan and expectations for the COO role
Strategies for determining fair compensation
The importance of team culture, trust, and communication in leadership
Whether you're an orthodontist, a practice owner, or someone considering expanding your leadership team, this episode offers valuable insights into how strong operational leadership can elevate your business.
Join the community through the KiDDS Biz Facebook Group: https://www.facebook.com/groups/1169295914145964/
Dr. Ashley TiKTok: https://www.tiktok.com/@socopdo
Dr. Ashley Instagram: https://www.instagram.com/socopdo/
WildSmiles Braces: https://www.wildsmilesbraces.com/doctors/
WildSmiles Instagram: https://www.instagram.com/wildsmilesbraces/
Chapters
00:00 Introduction to the Kids' Biz Podcast
02:38 The Journey of Alex Virga
06:47 The Concept of a COO in Orthodontics
11:43 Growth and Challenges in Business
19:22 The Importance of Delegation and Trust
23:15 Finding the Right COO
30:24 Expectations and Evolution of the COO Role
32:09 The Role of a COO in Business Operations
40:18 Building a Strong Relationship with Your COO
46:53 The Importance of Humility in Leadership
50:12 Understanding the Difference: Office Manager vs. COO
53:57 Compensation Structures for a COO
orthodontics, pediatric dentistry, COO, business growth, delegation, practice management, entrepreneurship, leadership, patient care, industry trends, COO, business operations, leadership, office manager, compensation, team building, strategic planning, patient experience, SOPs, business growth
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