Are you stuck being busy instead of being productive? In this episode of Business Behind the Scene, Francesca Moy reveals why working harder is keeping you from scaling — and what to do instead.

🔑 In this episode you'll learn:

• Why "being busy" is the #1 trap killing your business growth
• The mindset shift from working IN your business to working ON it
• How to identify what to delegate (and what only YOU should do)
• How hiring a Virtual Assistant creates the thinking space you need to scale
• Why you need LESS time , not more ,to grow faster

💡 If you're drowning in emails, admin, customer service, and daily tasks, this episode is for you. Learn how one of Francesca's clients outsourced her admin to a VA in the Philippines and finally unlocked the time and headspace to grow her business.

⏱️ CHAPTERS:

• 0:00 – Introduction & Welcome
• 0:30 – Point 1: The "Busy" Trap & Why It's Holding You Back
• 3:54 – The Shift: Busy Doesn't Mean Productive
• 3:57 – Point 2: Growth Comes From Focus, Not Effort
• 6:30 – Point 3: You Don't Need More Time — You Need More Support
• 8:44 – Point 4: How a Virtual Assistant Creates Thinking Space
• 9:10 – Are You Running Your Business or Is It Running You?
• 9:45 – Book Your Bottleneck Audit

🎙️ Business Behind the Scene is your go-to podcast for real, behind-the-scenes strategies to build, delegate, and scale your business , without burning out.

🔔 Subscribe for weekly episodes and leave a review if this helped you!

Join my Facebook Group and watch the trainings inside for more tips and value: ⁠⁠⁠https://www.facebook.com/groups/thesuccessfulentrepreneurslounge

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Say Hi to me on social media!!

Facebook: ⁠ ⁠⁠⁠https://www.facebook.com/themeetupqueen/

⁠⁠⁠Instagram: ⁠ ⁠⁠⁠https://www.instagram.com/francescamoifm_official/⁠⁠⁠

⁠⁠⁠Linkedin: ⁠ ⁠⁠⁠https://www.linkedin.com/in/francescamoi/⁠⁠⁠

⁠⁠⁠Website ⁠⁠⁠https://empoweringvirtualsolution.com/⁠⁠⁠

Freebie of the week: ⁠⁠⁠⁠https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast

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Check out our new book: ⁠⁠⁠https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook

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Got a question or suggestion? Send us an email:⁠ ⁠⁠⁠[email protected]

Four years ago, I started Empowering Virtual Solution from scratch, no staff in Australia, no certainty, just a vision and a whole lot of hustle. Today, we're celebrating everything we've built together.

In this special anniversary episode, my team put together a Q&A and handed me questions I had never read before.

No prep.

No filter.

Just me, answering everything raw and honestly.

In this episode, I cover:

• Who Francesca Moi really is — and how she keeps reinventing herself
• Why I started EVS and what problem I knew had to be solved
• How I went from $0 to $1 million in under 12 months — during COVID
• The biggest challenges of the last four years (and what I'm most proud of)
• The #1 lesson I keep learning the hard way: consistency
• The biggest mistakes business owners make when growing a team
• How EVS has changed the lives of both Australian clients and Filipino VAs
• My vision for the next four years of EVS

This episode is personal. It's honest. And I hope it reminds you that building something from scratch is messy, hard, and absolutely worth it.

🎙️ If you've been part of this community from the beginning, thank you. This one's for you.

Connect with Francesca:

• Instagram: https://www.instagram.com/francescamoifm_official/
• LinkedIn: https://www.linkedin.com/in/francescamoi/

Learn more about Empowering Virtual Assistants:

• https://empoweringvirtualsolution.com/

Running an allied health practice was supposed to give you freedom and impact.

So why does it feel like you’re carrying the entire business on your shoulders?

In this episode, Francesca breaks down the biggest hidden struggles allied health practice owners face every single day and why growth often creates more pressure instead of less.

From compliance overwhelm to admin chaos, this episode uncovers the real operational bottlenecks stopping practice owners from scaling sustainably.

If your business depends on you for everything, this conversation is going to hit home.

In this episode:

00:00 Why this series is industry-specific

01:00 The hidden pressure allied health owners face

01:40 Why admin is stealing your impact

02:15 How growth creates more overwhelm

02:50 The founder trap that keeps businesses stuck

03:35 Why privacy and delegation feel risky

04:20 How support systems protect your practice

05:00 The operational gap hurting your business

05:35 The question every practice owner must answer

This episode is a wake-up call for practice owners who are exhausted from doing everything themselves and ready to build a business that can finally breathe.

If you stepped away for one week… would your practice still run smoothly?

Say Hi to me on social media!!

Facebook: https://www.facebook.com/themeetupqueen/

Instagram: https://www.instagram.com/francescamoifm_official/

LinkedIn: https://www.linkedin.com/in/francescamoi/

Website: https://empoweringvirtualsolution.com/

Freebie of the week:

https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast

Check out our new book:

https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook

Got a question or suggestion? Send us an email:

[email protected]

What happens when a business owner realizes they can’t do everything alone?

In this episode, Francesca sits down with Andrew Griffin from Andfer Technologies to talk about the mindset shift that helped him scale his IT business through offshore support.

After more than 25 years in the IT industry, Andrew shares how hiring virtual assistants helped him move from being stuck in the day-to-day operations to actually working on growing the business.

From admin support to IT assistance, Andrew explains how delegation reduced stress, created capacity, and opened the door to new opportunities.

If you’ve ever wondered whether hiring support is worth it… this episode is for you.

Chapters

00:00 Andrew’s business journey
01:10 The moment Andrew realized he needed support
02:00 Hiring the first offshore VA
03:15 Why delegation became a no-brainer
04:10 Moving from worker to CEO mindset
05:20 Learning to let go and trust the team
06:15 How long it really takes to train staff
08:10 Why most business owners give up too early
09:00 The mindset shift from employee to entrepreneur
11:10 Building new services through delegation
12:20 The importance of IT systems and backups

This episode is a reminder that growth doesn’t happen by doing more.

It happens when you create the support your business needs.

What could happen in your business if you finally stopped trying to do everything yourself?

Say Hi to me on social media!!
Facebook: https://www.facebook.com/themeetupqueen/
Instagram: https://www.instagram.com/francescamoifm_official/
LinkedIn: https://www.linkedin.com/in/francescamoi/
Website: https://empoweringvirtualsolution.com/

Freebie of the week:
https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast

Check out our new book:
https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook

Got a question or suggestion? Send us an email:
[email protected]

Most business owners think scaling means working harder.

Dave Houston says the opposite.

In this powerful conversation, Francesca sits down with entrepreneur and business strategist Dave Houston to unpack one of the biggest mindset shifts in business growth:

Your distance from the customer defines your level as an entrepreneur.

Dave shares his journey from being a dentist stuck in the day-to-day operations of his clinic to building a multi-location business with 75 employees and eight-figure revenue.

This episode dives deep into leadership, identity, systems, delegation, and the painful but necessary process of unlearning what got you to one level so you can reach the next.

If you’ve ever felt trapped inside your own business, this conversation will completely change how you see growth.

Chapters

00:00 Welcome and Dave’s Entrepreneur Journey

02:10 Why “Distance From the Customer” Matters

03:50 The Day Dave Fired Himself as the Dentist

05:45 The Dangerous Trap of “Knowing Too Much”

08:15 Finding the Right Level in Business

11:30 Why Success Still Can Feel Empty

13:20 Leadership Failures and Learning to Manage People

15:40 Why Entrepreneurs Keep Getting Pulled Back In

18:10 The Truth About Business Freedom and Time

What level are you operating at in your business right now?

Say Hi to me on social media!!

Facebook: https://www.facebook.com/themeetupqueen/

Instagram: https://www.instagram.com/francescamoifm_official/

LinkedIn: https://www.linkedin.com/in/francescamoi/

Website: https://empoweringvirtualsolution.com/

Freebie of the week:

https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast

Check out our new book:

https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook

Got a question or suggestion? Send us an email:

[email protected]

This is not just a podcast episode.

This is a wake-up call.

In this episode, Francesca sits down with Sophie Musumeci to give you a real, behind-the-scenes look at what’s coming at the Level Up Conference—and why missing it could cost you more than you think.

If you’ve been telling yourself:
“I don’t have time”
“I’ll go next time”
“I’ll figure it out later”

This episode is for you.

In this episode, we cover:

[00:01] What makes this conference different (no fluff, real value)
[02:30] Sophie’s journey and what she’s bringing to the stage
[05:40] Why “I don’t have time” is the biggest red flag in your business
[08:10] If you can’t step away from your business… here’s the truth
[11:20] Identity vs mindset: what actually keeps you stuck
[14:00] The gap between wanting success and creating it
[17:30] Why being in the right room changes everything
[20:00] The real cost of delaying opportunities

This is not about learning more.This is about becoming someone different.

The people who grow are not the ones who wait.They’re the ones who decide.

So the real question is:
Are you stepping into the room… or staying where you are?

Say Hi to me on social media!!
Facebook: https://www.facebook.com/themeetupqueen/
Instagram: https://www.instagram.com/francescamoifm_official/
LinkedIn: https://www.linkedin.com/in/francescamoi/
Website: https://empoweringvirtualsolution.com/

Freebie of the week:
https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast

Check out our new book:
https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook

Got a question or suggestion? Send us an email:
[email protected]

What if the real reason your business can’t scale… is you?

In this episode, Francesca shares what happened when she stepped away from the business for weeks.
Less work. More time with family.
And the business still grew.

Here’s the catch.
If you’ve hired great people but still hold onto the work… you’ve become the bottleneck.

In this episode, you’ll learn:

• Why hiring great people isn’t enough
• The real reason CEOs stay stuck in the business
• How holding onto small tasks slows everything down
• Why mistakes are part of growth
• The shift from operator to CEO

Francesca also shares a simple truth:
You can’t scale if everything still depends on you.

Because real growth starts when you let go.

Listen now and ask yourself:
Am I leading… or still doing the work?

Join my Facebook Group and watch the trainings inside for more tips and value:
https://www.facebook.com/groups/thesuccessfulentrepreneurslounge

Say Hi to me on social media!!
Facebook: https://www.facebook.com/themeetupqueen/
Instagram: https://www.instagram.com/francescamoifm_official/
Linkedin: https://www.linkedin.com/in/francescamoi/
Website: https://empoweringvirtualsolution.com/

Freebie of the week:
https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast

Check out our new book:
https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook

Got a question or suggestion? Send us an email:
[email protected]

When revenue stalls, many business owners think they need more leads, better ads, or more marketing. But what if the problem isn’t marketing at all?

In this episode, Francesca Moi speaks with Tony Meredith, a business coach who shares his incredible journey from a corporate career to building a successful business coaching practice. Tony highlights how consistency, persistence, and leadership are the real keys to unlocking business growth.

Tony dives into the common mistakes CEOs make when revenue stalls and reveals how having the right systems and focus can make all the difference.

In this episode, you’ll learn:

• Why more leads can create more problems
• The hidden reason your revenue hits a ceiling
• How overwhelmed teams quietly stall business growth
• What the “full cup” problem looks like in your business
• Why operations, not marketing, can be the real bottleneck
• How offshore support can unlock capacity and growth

Tony also discusses his journey to self-employment and the lessons he learned along the way that are now key to helping his clients thrive.

Chapters:

• 00:00 - Introduction to Tony Meredith
• 01:00 - Tony’s Journey: From Corporate Life to Business Coaching
• 05:00 - The Turning Point: Personal Transformation and the Importance of Consistency
• 08:00 - The First Revenue Leak: Lead Generation and Understanding Ideal Customers
• 13:00 - The Second Revenue Leak: Sales Process and Qualification
• 18:00 - Leadership and Accountability in Business Growth
• 21:00 - Final Thoughts: Why Attending the Level Up Conference Will Change Your Business

Listen now and ask yourself:
Is your revenue plateau actually a marketing issue… or a capacity problem?

Say Hi to me on social media!!

• Facebook
• Instagram
• Linkedin
• Website

Freebie of the week: https://francescamoi.pages.ontraport.com

Check out our new book: https://francescamoi.pages.ontraport.com

Got a question or suggestion? Send us an email: [email protected]

When revenue stalls, most CEOs jump straight to one conclusion…

“We need more leads.”

“We need better ads.”

“We need more marketing.”

But what if marketing isn’t the problem?

In this episode, Francesca breaks down what’s really happening behind most revenue plateaus.And it’s not what you think.

More often than not, the issue isn’t demand.It’s capacity.

When your team is already stretched, adding more leads doesn’t fix the problem.It exposes it.

In this episode, you’ll learn:

-Why more leads can actually create more problems

-The hidden reason your revenue hits a ceiling

-How overwhelmed teams quietly stall business growth

-What the “full cup” problem looks like inside your business

-Why operations, not marketing, is often the real bottleneckHow offshore support can unlock capacity and growth.

Francesca also shares a simple exercise you can run with your team:Do a time audit and find out where your team’s capacity is really going.

Because the truth is simple.Your business can only grow as far as your operations allow.

If your team is maxed out, more clients won’t scale your business.They’ll slow it down.

The real solution? Create capacity first. Then scale.

Listen now and ask yourself: Is your revenue plateau actually a marketing issue… or a capacity problem?

Join my Facebook Group and watch the trainings inside for more tips and value: ⁠⁠⁠https://www.facebook.com/groups/thesuccessfulentrepreneurslounge⁠⁠⁠

Say Hi to me on social media!!

Facebook: ⁠ ⁠⁠⁠https://www.facebook.com/themeetupqueen/

⁠⁠⁠Instagram: ⁠ ⁠⁠⁠https://www.instagram.com/francescamoifm_official/⁠⁠⁠

Linkedin: ⁠ ⁠⁠⁠https://www.linkedin.com/in/francescamoi/⁠⁠⁠

Website ⁠⁠⁠https://empoweringvirtualsolution.com/⁠⁠⁠

Freebie of the week: ⁠⁠⁠https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast⁠⁠⁠

Check out our new book: ⁠⁠⁠https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook⁠⁠⁠

Got a question or suggestion? Send us an email:⁠ ⁠⁠⁠[email protected]

You are the bottleneck.

And that’s the truth most business owners avoid.

In this episode, Sophie breaks down what really happens when you stop doing everything yourself and start building a business that runs without you.

From fear… to freedom.
From busy… to strategic.
This is the shift.

Chapters:

00:00 – Why most entrepreneurs get stuck doing everything
03:00 – Sophie’s journey from corporate to scaling a business
05:30 – The exact moment she decided to hire
07:00 – The mindset shift that changes everything
09:00 – Identity crisis when you step out of the business
11:30 – Letting go of control and ego
15:00 – Training your team vs doing it yourself
19:00 – The power of leverage and real freedom

If you’re still doing everything in your business…

You’re not building a business.
You’re building a job.

So the real question is…

What does your business actually need from you right now?

Say Hi to me on social media!!
Facebook
Instagram
LinkedIn
Website

Freebie of the week:
Download here

Check out our new book:
View book

Got a question or suggestion? Send us an email:
[email protected]