🎙️ Welcome to this episode of the Disambiguation Podcast, "Business Benefits and Challenges of Implementing AI Enabled CRM”.
🌟 Our special guest, Prashanth Krishnaswami (PVK), Head of Market Strategy, CX Group, Zoho Corp.
🔍 In this episode, we discuss:
-How AI integration in CRM systems has transformed the way businesses interact with their customers.-The most significant benefits that companies have observed by implementing AI in their CRM strategies.-Examples of AI tools or features that have proven particularly effective in enhancing customer engagement and satisfaction.-How AI in CRM personalizes customer interactions, and what impact this personalization has on customer loyalty and retention.- The common challenges businesses face when integrating AI into their CRM systems, and how can they overcome these obstacles.
👥 Perfect for business owners and leaders, department leaders and managers, and tech enthusiasts looking to stay ahead in the rapidly evolving digital world.
📈 Learn from PVK’s experience and discover actionable insights to elevate your business outcomes with the latest AI advancements.
🔗 Don't forget to subscribe for more episodes on how businesses are leveraging AI and generative AI for improved business performance.