Too many small companies have terrible customer service. The way you treat your customers determines whether they buy again, recommend a friend, and what they say about you! There's too much at stake to get your customer service wrong. In this episode I'll be teaching customer service methods that will keep your customers happy, and keep them buying. Follow my tiktok! @ businessbruv

Have you asked yourself what business you're getting into before you get into it? Do you know the ins and outs, the profit margins, the overheads, the competition etc? So many young people start businesses without having a clue what they're getting into, they're just good at something, and want to start making money from it. There's much more to it than that.