Diversification, and not just being opportunistic! When it comes to business, we're looking at how to add value and diversify our product or service with an add-on - an additional bit and piece to result in something that goes a little deeper and a little more meaningful; resulting in long-term success in customer retention.

Stefan takes us to a learning on:

- How to go further in-depth to build the tears of customer

- How to stay focused and committed to an outcome

- How to take local business to national to global business

This is your chance to hear the conversation of successful trade business owners. Don’t miss it.