By Rael Bricker and Lindsay Adams
In keeping with the theme of our podcast, "Business Excellence" we have decided to release a new edition, the Business Excellence Top 5 Series.
In this series we interview
... more
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The podcast currently has 248 episodes available.
“Good innovation happens iteratively, not with a splash and bang.”
Nick Jain Top Five Tips For Innovating In Large Organizations
1. Focus on running small experiments and collecting data
2. Ensure your innovation efforts align with your organization's objectives
3. Create cross-functional teams
4. Create a culture and incentive structure that encourages innovation
5. Provide the right tools and technology to enable innovation.
TIME STAMP SUMMARY
02:18 Importance of a good approach vs a big risky initiative
06:26 Innovative efforts linked to the company’s core priorities and goals
11:53 The 4G Framework of Incentives
1640: Providing the right tools and technology is a crucial part in innovation
Where to find Nick
Website https://ideascale.com/
LinkedIn https://www.linkedin.com/in/nickjain/
Nick Jain Bio
Nick Jain is the CEO of IdeaScale, the world’s largest innovation SaaS company. Known for his commitment to high-quality products, he has dramatically reduced software bugs and boosted customer satisfaction.
Nick’s journey is one of resilience. Raised in India by a single grandmother, he excelled academically, graduating at the top of his class at Harvard Business School and summa cum laude from Dartmouth with a triple major in math, physics, and economics. His career includes leading companies in trucking, men's fashion and software, as well as working at top investment firms like Bain Capital.
An evangelist for AI adoption, Nick championed the use of large language models at IdeaScale well before the AI hype cycle began. He pushed for generative AI technologies to be adopted by sales, product designers, and even software engineers, well before such adoption became mainstream.
Outside of work, Nick enjoys poker, running, listening to battle rap, and traveling. He’s also an avid reader, currently tackling “Moby Dick” and the fantasy novel “Lyorn.”
“To discipline yourself is to manage yourself, and you only manage that which you don't trust. If you've ever been managed in a workplace scenario, you've made a mistake in the past, oversight has come down hard on you and gone look, based on your past performance, we can't give you as much rope as we did before, so what we're going to do is restrict you, and we're going to get productivity out of you by managing you. And if you've ever had that happen, you kind of understand it, but it is always unfair and it is always a misunderstanding.”
Jaemin Frazer Top Five Tips For Upgrading From Self-discipline to self-permission
1. Accept that self-discipline is to manage yourself from a place of mistrust
2. Learn how to rebuild trust with yourself
3. Deal with your neediness
4. Review all the games you are involved in
5. Create winning avatars for each game you want to win
TIME STAMP SUMMARY
03:30 How self-discipline is often rooted in a fundamental mistrust of ourselves
08:00 Examining past mistakes and misunderstandings is key to mending this vital relationship.
15:00 Transformative power of internalizing validation and approval
23:00 Channelling into an avatar allows you to know your purpose
Where to find Jaemin?
Website https://jaeminfrazer.com/
LinkedIn https://www.linkedin.com/in/jaeminfrazer
Jaemin Frazer Bio
Jaemin is an award-winning life coach and author. He is the founder of The Insecurity Project and specializes in helping entrepreneurs, leaders, and business owners eradicate insecurity so they can show up to life unhindered by doubt, fear, and self-limiting beliefs. He is widely recognized as one of Australia's best personal development coaches and a leading voice globally on the subject of personal insecurity.
Jaemin’s books include:
· Unhindered - The Seven Essential Practices for Overcoming Insecurity,
· Elegantly Simple Solutions to Complex People Problems,
· Leverage – How to change the people you love for all the right reasons and get the relationships you deserve, and
The One Minute Coach, based on the popular ‘One-minute coach’ radio segment heard by over 750,000 listeners daily.
And the brand new “The Self-Permission Method. How to succeed in life without using self-discipline”
Jaemin is a dynamic speaker who skilfully blends a lifetime of experience in leadership and coaching with his passion for human behavioural science and peak performance. His pragmatic and direct approach to vulnerable subjects about mental health and wellbeing are a breath of fresh air and his work is known for producing lasting results.
With over 15,000 coaching hours under his belt, he is able to draw from a deep and rich source of lived experience, helping ambitious people improve the quality of their life in the areas that matter most. --
“The key is finding ways that collaboration can benefit all parties and lead to greater sustainability impact than any one organization could achieve alone.“
The Top 5 Tips for Embedding Sustainability in Your Business Strategy
1. Confidence
2. Commitment
3. Consistency
4. Courage
5. Collaboration
TIME STAMP SUMMARY
01:07 Understanding the global issues that affect sustainability.
06:39 Why maintaining frameworks is a major key.
13:25 Taking accountability for your role in the damage.
18:00 Community is important in achieving sustainability.
Where to find Lee?
Website https://www.leestewart.com.au/
LinkedIn https://www.linkedin.com/in/leestewart/
Lee Stewart Bio
I am one of the very few sustainability consultants who has over 20 years' experience including working for billion-dollar multinational companies. I am now on a mission to help others and support businesses to become a force for good whilst also being profitable. Below is my book preface on "Why I Wrote How to Build Sustainability into Your Business Strategy." Many individuals can go through their entire professional career without discovering their true purpose. After years of working, they may reflect on their accomplishments and question if it was all worthwhile. Did their work solely focus on increasing profits for their company by selling more products or services?
What if they had found a way to leverage their expertise and knowledge to benefit society and the environment earlier in their career? By understanding your "why", you can harness a powerful tool that keeps you motivated and on track during challenging times. Personally, I have spent years refining my purpose, and it ultimately comes down to having a greater sense of meaning in my work. My purpose is twofold: to provide financial security for my family and to make a positive impact on the world. Despite many moments of doubt and uncertainty, where I questioned if my work was just greenwashing or focused on profits over sustainability, I have consistently strived to improve sustainability outcomes in every role I have held.
Over time, my "why" has evolved, and now, as a father of three, I am more determined than ever to make a difference in the world. Understanding the bigger picture and the role I can play in creating a better future is a powerful driver that keeps me focused and motivated to succeed. Drawing from my own journey through the trials and triumphs of global corporate roles, this book, How to Build Sustainability into Your Business Strategy, is born from the bruises, frustrations, and burnout. It's more than a guidebook. It’s my obsession to help individuals seek deeper meaning in their careers and to enlighten businesses on the practical steps to seize the sustainability opportunity of our time.
“You can love somebody without having to live with them.”
Evelyn Leite Top Five Tips For Strengthening Your Family Relationships
1. Recognizing the importance of respect and dignity.
2. Acknowledging issues, feelings and attitudes
3. Unconditional love and the perimeters around it.
4. Traditions and rituals
5. Frustration vs. Hostility and the way to empathize
TIME STAMP SUMMARY
01:02 The critical importance of preserving mutual respect and dignity
03:50 Highlighting empathy's crucial role in facilitating family communication and understanding.
13:24 The impact of generational belief systems and the need to maintain a constructive, open-minded approach within the family.
16:20 Keep doing your best, and set an example
Where to find Evelyn?
Website https://evelynleite.com/
Facebook https://www.facebook.com/LivingWithSolutions
Evelyn Leite Bio
Evelyn Leite, MHR, LPC, is an author and speaker who shares her heart-wrenching, real-life experiences with humour. She loves to relate funny stories, paired with memories about family addictions and mental health, to lead women to Jesus. She is highly regarded for her expert knowledge in healing trauma, understanding relationship dynamics, improving communication, and overcoming addictions. She uses her more than 35 years of professional experience as a relationships and addiction therapist to bring truth, redemption, love, acceptance, and hope to any story.
“Your life depends on your focus. If you can't really sit down and focus, you know your results will suffer.”
Christo Hall Top Five Mindset Tips From Professional Surfing and How to Apply Them To Succeed in Business
1. Working with your inner critique. Your biggest competitor in business is usually yourself.
2. How to get a deeper level of focus and why it's so important.
3. Professional surfing routines to prepare for any business event, meeting or presentation.
4. Flipping positive thinking and imagining you've failed to reduce nerves for important events.
5. The importance of prioritising triggers, not outcomes.
TIME STAMP SUMMARY
01:22 Acknowledge the inner critic, give it a name and don’t fight it.
05:44 Eliminate distractions and use techniques to maintain deep focus
09:10 Develop pre-meeting routines to get into the right mindset
13:23 Visualize potential losses to help manage nerves
17:54 Identify the key actions that drive the desired outcomes and focus on those
Where to find Christo?
Website https://www.basicbananas.com/
LinkedIn https://au.linkedin.com/in/christohall
Christo Hall Bio
Christo is co-founder of Basic Bananas, Australia’s leading marketing mentoring organization for business owners.
Christo is regularly featured in a range of media for his creative marketing and business ideas including: The Today Show (Channel Nine live TV), a regular on radio including 2UE and 2GB radio, Virgin Inflight Entertainment, TEDx and many more.
He is the author of his book ‘Beyond the Break’ and co-author of 2 number one international bestselling marketing books ‘Perception’ and ‘Bananas About Marketing’.
He has presented on business stages all around the globe.
Christo has developed a reputation for being a highly sought after business mentor having assisted to add millions in additional revenue to his client’s bottom line. He has a sixth sense for business and a unique ability to go from big picture visions to the finest of details.
Christo was a professional surfer for 9 years competing on the international circuit and won the Australian Masters National Surfing title in 2022.
“If you're solely dependent on Google organic search, then you're going to be missing out in the next couple of years.”
Barb Davis Top Five Tips for SEO
1. Refresh old blog content
2. Optimize/use free Google Business Listing
3. Expand your digital footprint
4. Optimize page titles and descriptions
5. Use Google Search Console to find opportunities
TIME STAMP SUMARRY
01:05 Rearrange your website, but avoid changing the URL
05:50 The perks of Google Business Listing
10:25 Content forward backlinking
16:30 Using Google Search Console
Where to find Barb?
Website https://compassdigitalstrategies.com
LinkedIn https://www.linkedin.com/in/barb-davids/
Barb Davids Bio
Barb Davids, founder of Compass Digital Strategies, has over 25 years of experience in digital marketing. She's helped ambitious business owners achieve 256% more organic traffic and 51% more sales. When not working, Barb enjoys running with her dog, Stone.
“We've got to set expectations with the employee. And when we say a word like expectations in that way, it feels like, Oh, we've got to be the school principal. We've got to tell you the rules, because if you don't follow the rules that I'm going to reprimand you. So, people don't really like when they say, Oh, you've got to set expectations. But really, all it is communicating how you want the person to operate. How do you want this deliverable? How do you want them to be?”
Cecilia Gorman Top Five Tips For Giving Feedback
1. Consistent, Productive One-on-Ones
2. Setting Expectations with Employees
3. Understanding the Receivers of Feedback
4. Putting the Topic in the Ring
5. Preparing for Feedback Conversations
TIME STAMP SUMMARY
01:13 Importance of one-on-one for building trust and rapport
04:22 Determining when to document expectations vs keeping them verbal
10:18 Enabling open discussion of issues and feedback
15:20 Preparation is key
Where to find Cecilia
Website https://ceciliagorman.com/
LinkedIn https://www.linkedin.com/in/ceciliagorman
Cecilia Gorman Bio
Cecilia Gorman is an advertising industry veteran, spending the bulk of her career at Y&R Advertising where she was VP, Creative Services. She led In-house Creative Operations at Oakley and was head of HR and Training as VP, Organizational Leadership at Innocean USA, the agency of record for Hyundai Motor America.
She owns Creative Talent Partners, a training consultancy focused on new and struggling managers and the teams they lead. She co-founded a female-focused training program, Empowership, and is the creator of Manager Boot Camp, a 4-module digital course for managers of all levels. It's been her mission to inspire, educate, and motivate managers toward their greatest potential.
Past clients include Sempra Energy, San Diego Gas & Electric, Texas Christian University, Easterseals, GGallaudet Univeristy, American Business Bank, and ASICS.
"When it comes to securing public funds to elevate your business to the next level, a lot of people really don't understand what being strategic means at all. And so, one of the pitfalls we see with people who are unsuccessful with grants is that they were never really a good fit for that grant to start with, or they weren't ready. They didn't have their evidence in place. They started writing the grant a couple of days before it was due. So, we say you really want to be strategic.”
Kim Yabsley Top Five Tips For Using Grants As A Growth Strategy For Your Business
1. Develop a strategic approach to grants
2. Be Grant – Ready
3. Stay Informed and proactive
4. Craft a compelling grant application
5. Be flexible and Persistent
TIME STAMP SUMMARY
01:19 You have to be ready for the application
06:10 Knowing the difference between the types of available grants
11:03 The importance of a unique pitch
13:50 Adapting is extremely important
Where to find Kim?
Website https://www.growology.com.au/
LinkedIn https://www.linkedin.com/in/kim-yabsley-29a64311/
Kim Yabsley Bio
Kim Yabsley is a renowned Funding Acquisition Specialist with a rich history in writing strategy and submissions for the government environment. With experience in both public and private sectors, she has worked as a communication specialist. An international author and speaker, Kim's expertise extends to supporting small to medium businesses in various areas, including recovery from natural disasters, commercialising innovation, providing strategic advisory services, securing public funding, and scaling businesses.
As the go-to girl for understanding how to find, submit and win grants, Kim's unique approach helps businesses shape their strategy to secure grant funding, enabling growth.
“You can put together the best spreadsheet that details the best financial projections, but if you don't have any idea how to get those numbers on that spreadsheet, then you're already behind.”
The Top 5 Tips for Building a Sustainable Business
1. Invest in Yourself
2. Develop a Plan
3. Execute the Plan
4. Pay Attention to the Dollars and Cents
5. Never Stop Learning.
TIME STAMP SUMMARY
01:44 The importance of investing in oneself to build a sustainable business.
06:05 Being adaptable and modifying the plan feedback and market demands.
11:20 Keep track of where the money is going
14:34 Staying updated with new knowledge and technologies
Where to find Julie
Website http://www.juliecroppgareleck.com
LinkedIn https://www.linkedin.com/in/juliecroppgareleck/
Julie Cropp Gareleck Bio
Julie Cropp Gareleck, CEO, Author, and Entrepreneur, is a well-respected leader in business communities that extends from the US, to Canada, and the United Kingdom. In her 25 years of experience, Julie has consulted with more than 1000 companies, including startups, midsize, and Fortune 1000 companies, to build sustainable, revenue generating strategies. In 2009, she founded Junction Creative, an award-winning strategic marketing agency, combining the intellectual capital of a business consulting firm with the creative execution of an advertising agency. As the author of Dare to Become, From the Corner Booth to the Corner Office, Julie shares the right blend of personal anecdotes and professional advice makes it a valuable read for those looking to gain insights into the entrepreneurial journey and the importance of resilience in achieving success.
"If you go to AI and ask AI to help you write a subject matter for PR, you're going to get the same 97% of releases that don't work because AI's been trained on the whole body of press releases out there.”
Mickie Kennedy Top Five Tips For Press Release Success
1. What is a press release and how do they work?
2. What are tips for writing a winning press release
3. Why do so many press releases fail?
4. How do you measure press releases performance?
5. Describe how an offline company used media pickup to convert more sales while raising prices
TIME STAMP SUMMARY
01:09 Knowing what to focus on
07:41 Creating a Compelling Story
13:53 Avoiding Generic Content
20:49 Refining Your PR Approach
Where to find Mickie?
Website http://www.ereleases.com
LinkedIn https://www.linkedin.com/in/publicity
Mickie Kennedy Bio
Mickie Kennedy created eReleases over 25 years ago to provide small businesses with access to the media and a national newswire—all with a personal touch. eReleases helps small businesses, startups, and authors gain website traffic and attract better quality customers through media coverage. The company excels in writing and distributing press releases to journalists, trade publications, and key industry influencers, thereby increasing visibility and credibility, and driving more revenue from dream clients. Mickie lives in Baltimore County with his family and two feuding cats, enjoys British science fiction, and admits to an unhealthy addiction to diet soda. He holds an MFA in Creative Writing with an emphasis in Poetry from George Mason University and continues to write poetry most Monday nights with a virtual group of fellow misfits from around Brunswick, Maryland. As a dynamic entrepreneur and poet, Mickie has seamlessly blended his creative and business skills to build eReleases into a leading press release distribution platform. With over 25 years of experience in public relations and marketing, Mickie has significantly impacted small businesses, authors, and startups by securing remarkable media coverage. His journey exemplifies the power of resilience, innovation, and mindfulness in business, demonstrating how one can successfully merge creativity with entrepreneurial acumen to achieve sustained success.
The podcast currently has 248 episodes available.