Business Impact Lab (BIL) Podcast

What does it take to lead transformation inside organizations—and develop the mindset to build something better?

In this episode of the Business Impact Lab Podcast, Angela Jackson and co-host LynnAnn Erickson sit down with Travis Gollaher, General Manager of NexTalk, to explore the realities of leadership, resilience, and building disciplined organizations that drive real results.

Travis shares his personal journey—from describing himself as a “late bloomer” to becoming a leader who steps into companies that need both stabilization and growth. The conversation dives into how leaders build predictable revenue engines, align pricing with the value they create, and establish operating systems that drive accountability across teams.

But this episode goes beyond strategy. Travis also reflects on the experiences that shaped his leadership philosophy, the mindset required to navigate uncertainty, and why developing leaders who think and act like owners is critical for long-term success.

If you’re interested in leadership, business transformation, and building organizations that move from chaos to clarity, this episode offers both practical insights and powerful leadership lessons.

Travis Gollaher bio: 

Travis Gollaher is the General Manager of NexTalk, a technology company delivering accessible communications solutions to enterprise and government organizations. He leads overall strategy, revenue growth, operational discipline, and organizational alignment, with a mandate to strengthen performance and position the company for durable, long-term expansion. In his role, Travis oversees domestic and international business initiatives, navigating complex regulatory environments while building scalable operating systems that drive predictable revenue and accountability across the organization.

Prior to NexTalk, Travis held senior leadership roles within private equity portfolio companies, where he built and scaled revenue engines across sales, customer success, and pricing strategy. He is known for stepping into environments that require both stabilization and growth, establishing measurable operating discipline, aligning teams around clear performance metrics, and improving retention and expansion outcomes. With experience across SaaS, fintech, and regulated markets, Travis brings an operator’s mindset to business transformation. His focus centers on disciplined execution, value-based pricing, and developing leaders who think and act like owners.

Travis' book recommendations:

 https://www.linkedin.com/in/travis-gollaher/?isSelfProfile=true

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Business Impact Lab Virtual Event

We’ll talk about the hidden fears and narratives that often hold leaders back, and you’ll learn a practical framework for turning clarity into courageous action and meaningful change.

If you’re looking to strengthen your leadership mindset and activate your potential as a leader, I’d love for you to join us.

REGISTER HERE.

https://www.eventbrite.com/e/leading-on-the-edge-how-bold-leaders-create-extraordinary-impact-tickets-1984920912883?aff=eemailordconf&ref=eemailordconf&utm_campaign=order_payment_confirm&utm_medium=email&utm_source=eventbrite&utm_term=viewevent

Today on the Business Impact Lab Podcast, we’re joined by a leader who works at the intersection of food, culture, storytelling, and strategy. Sarah Tjoa believes marketing can be more than messaging—it can be a force for meaningful change.

We’ll talk about belief-based leadership, why understanding who you are matters before you can lead others, and how listening—really listening—can transform how organizations connect with the people they serve.

Sarah's bio:

Sarah Tjoa is the Managing Director of Noble West, a creative strategy firm that helps food and agriculture brands clarify their vision, sharpen their story, and connect more deeply with the people they serve. She works where food, culture, and storytelling meet—and where marketing has the power to drive meaningful change.

Known as a strategic compass and energetic force, Sarah has built campaigns that not only spark conversation but also move markets. She brings clarity, momentum, and empathy to complex challenges, helping brands, boards, and movements lead with purpose in a crowded and fractured food system.

With over fifteen years in agencies big and small, Sarah has proven she knows how to build impactful campaign platforms that not only drive conversation; but also, business impact. With a background in all things “the good life” - from sports to hospitality, travel to food, education to aviation - Sarah brought her expertise to Noble West to bridge knowledge gaps across the food system.

Sarah’s professional tenure has been marked by an unwavering commitment to cultivating creative solutions for business problems, no matter the category or challenge. Her expertise in account planning, brand positioning, data analyzation and stakeholder engagement has allowed her to spearhead initiatives that transform organizations for the better. Whether it's the launch of a new product, navigating a crisis or creating new avenues for relevance and resonance, Sarah has been fearless in how she leads teams in their pursuit for better.

At Noble West, Sarah's role as Managing Director is central to the agency's success in empowering clients to navigate the complex challenges of the modern food landscape. With a deep passion for human resilience, a wealth of strategic acumen and a relentless drive for positive change, Sarah seeks to empower her teams to deliver first-to-market work that excites clients and consumers alike.

https://www.instagram.com/sarahtjoa

https://www.linkedin.com/in/sarahtjoa/

[email protected]

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UVU Business Impact Lab Den Event

March 18, 2026

In this interactive workshop, participants will learn how to translate achievements into compelling value statements, use tactical language effectively, and apply negotiation strategies that can shift conversations in their favor.

Register: https://www.eventbrite.com/e/negotiate-like-a-pro-tools-tactics-to-earn-higher-salaries-tickets-1979938673872?aff=oddtdtcreator

What helps women actually move into leadership roles? Is mentorship enough—or is something else missing? In this episode, I’m joined by fellow colleague, Justine Lee, a lecturer and researcher in industrial and organizational psychology, to discuss our research on sponsorship.

Justine Lee's Bio: 

Justine Lee is a PhD Candidate in Industrial and Organizational Psychology where she focuses on researching role conflict and how companies can support working mothers. She holds a bachelor’s degree in Public Relations and a master’s degree in Learning Experience Design for Adult Learners.

Before teaching full-time, Justine spent six years working in Human Resources, where she specialized in employee experience, learning and development, and organizational culture. During that time, she designed a regional and nationally award-winning leadership development program, delivered more than 200 hours of executive, leadership, and employee coaching, and founded the first Working Parents Conference to better support caregivers in the workplace.

Justine is currently a Lecturer in Organizational Leadership at Utah Valley University, where she teaches courses in Human Resources and Organizational Behavior. She also established the Lee Professional Development Fund, a scholarship initiative dedicated to supporting students’ professional growth and career advancement. Outside of work, Justine enjoys traveling the world with her partner, spending time with their two wiener dogs, reading high fantasy novels, working out, dancing, and watching hockey.

https://www.linkedin.com/in/justine-lee1/

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UVU Business Impact Lab Den Event

March 18, 2026

In this interactive workshop, participants will learn how to translate achievements into compelling value statements, use tactical language effectively, and apply negotiation strategies that can shift conversations in their favor.

Register: https://www.eventbrite.com/e/negotiate-like-a-pro-tools-tactics-to-earn-higher-salaries-tickets-1979938673872?aff=oddtdtcreator

Have you ever met someone who has watched trends come full circle — and still manages to stay ahead of them? Today on the Business Impact Lab Podcast, we’re joined by award-winning creative director Kate Holgate — a brand builder, idea generator, community leader, cycling coach, and self-proclaimed giver of excellent unsolicited advice. From launching websites back when the internet was brand new to leading bold creative work across industries — yes, even toilet paper — Kate has built a career on curiosity, courage, and connection. If you’ve ever wondered how creativity fuels leadership or how to keep reinventing yourself over two decades in a fast-moving industry — this conversation is for you.

Kate Holgate's Bio: 

An award-winning creative director who has been at it long enough to see trends come full circle, Kate has shaped standout brands across a wide range of industries—from education to outdoor recreation, healthcare to pet care, transit to yes, even toilet paper. When she’s not in ideation mode, she serves as Partner and Executive Creative Director at Noble West, a marketing agency focused on the future of food. With infectious enthusiasm and insatiable curiosity, she inspires teams to create bold ideas that defy expectations. Kate’s superpower is connecting with people—both through creativity and in real life. When she’s not solving creative challenges, Kate is an active community leader and educator in Boise, Idaho. Her experience includes adjunct teaching at Boise State University and serving on the Advisory Board for the University of Idaho. She also coaches for the National Interscholastic Cycling Association, where eighth-grade girls frequently remind her she is not that fast.

www.wearenoblewest.com

https://instagram.com/kathrynholgate

https://linkedin.com/in/kate-holgate-98b99a4

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UVU Business Impact Lab Den Event

March 18, 2026

In this interactive workshop, participants will learn how to translate achievements into compelling value statements, use tactical language effectively, and apply negotiation strategies that can shift conversations in their favor.

Register: https://www.eventbrite.com/e/negotiate-like-a-pro-tools-tactics-to-earn-higher-salaries-tickets-1979938673872?aff=oddtdtcreator

What if the most powerful strategy you have isn’t your résumé — but your voice? Today on the Business Impact Lab, I’m joined by Michelle Glogovac, known as THE Podcast Matchmaker™, to talk about why storytelling builds influence, what holds women back from speaking publicly, and what shifts when they finally do.

Michelle Glogovac's Bio: 

Michelle Glogovac is THE Podcast MatchmakerTM, an award- winning publicist, host of the My Simplified Life podcast and author of How To Get On Podcasts (McGraw Hill, 2024). Michelle is working with clients who make an impact by defining their stories and matching them with the perfect podcasts. She has helped entrepreneurs, authors, nonprofits and advocates hone their storytelling abilities, grow their businesses, and elevate themselves as thought leaders on over 1,000 podcasts. Michelle is a sought-after speaker in this niche and has presented to thousands of publicists and groups on how to not only perfectly pitch a podcast but to create marketing content from every interview. She has coached 14,000 authors through the process of creating and launching a podcast book tour through the Nonfiction Writers Association.

Michelle is a wife, mom of two, stepmom of two, and a fur mom. She has her B.A. and M.S. in Law and is the Founder + CEO of The MLG Collective®. Michelle resides in the Bay Area and is a sushi lover.

https://michelleglogovac.com

https://www.facebook.com/TheMLGCollective/

https://www.instagram.com/michelleglogovac

https://twitter.com/micglogovac

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UVU Business Impact Lab Den Event

What does it look like to lead at scale without losing sight of the people you’re trying to serve? Today on the Business Impact Lab, we’re talking with Alexandra Walsh, Chief Product Officer at Amplify, about her journey from teaching high school biology to shaping classrooms across the country—and what leadership rooted in purpose really looks like.

Alexandra Walsh's bio: 

As chief product officer, Alexandra develops, leads, and implements a strategic vision that delivers product coherence and common platform excellence across Amplify’s math, literacy, and science product suites. Previously, she was senior vice president and general manager of ELA curriculum, leading the ELA business and overseeing product development on the company’s curriculum platform. Prior to Amplify, Alexandra was at The Bridgespan Group, where she provided strategic advisory services to social sector leaders on a range of issues, including education, child welfare, and government effectiveness. She started her career with Teach for America as a high school biology teacher in Louisiana.

Product Sample Lessons

https://www.linkedin.com/in/alexandra-walsh-clarke-3b780857/

https://amplify.com/

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UVU Business Impact Lab Den Events

Welcome to Season 7 Episode 2

In a world where ideas only matter if they’re heard, how you communicate can make—or break—your influence. Today’s guest knows that better than almost anyone. From collegiate debate halls to boardrooms with CEOs, professional athletes, and global brands, Shelby Long has built a career around helping leaders command the room, clarify their message, and build powerful personal brands. She’s a four-time international best-selling author, an international speaking coach, and a leading expert in corporate communication and influence. In this episode, we’re diving into how great communicators are made, why conversation is a leadership skill, and what it really takes to amplify your impact.

Shelby's Jo Long's Bio: 

A renowned speaker, international speaking coach, and four-time international best-selling author, Shelby is a leading expert in corporate communications. She works with CEOs, professional athletes, and influencers, providing executive coaching and consulting to amplify their influence and establish a commanding brand presence. Shelby Jo Long is a highly accomplished executive, speaker, and branding strategist, serving as President at the Strategic Advisor Board. With deep expertise in communication, branding, and positioning, she collaborates with some of the world’s most influential brands to build strong frameworks for small business success.

https://www.linkedin.com/in/shelbyjolong/

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UVU Business Impact Lab Den Events

Welcome to Season 7 or the Business Impact Lab Podcast!

Today’s inaugural guest is Pauliana Lara, a public speaker and coach who brings more than two decades of legal experience into her work supporting working moms. Drawing on both her professional background and her lived experience as a single mom, Pauliana helps women navigate the realities of building meaningful careers while caring deeply for their families. She champions a “both/and” approach to life—one that honors ambition and presence without forcing a tradeoff. This is an honest and compassionate conversation about redefining success, releasing guilt, and creating space to truly thrive.

Pauliana Lara's Bio: 

Pauliana N. Lara, a public speaker and coach with two decades of legal experience, shares insights on achieving balance and joy for working moms. As a single super mom, she advocates for the "both/and" approach in life, encouraging others not to choose between their career and family. Pauliana's mission is to empower working moms globally, providing tools for life transformation. Through coaching and speaking engagements, she helps women navigate challenges and find stability and joy in both their professional and personal lives. Today, Pauliana focuses on assisting working moms in achieving a fulfilling work-life balance.

www.paulianalara.com

https://www.linkedin.com/in/pauliana-lara-esq-46245a2/

Mother-ING: Who's Right, Who's Wrong? Who Cares! https://a.co/d/5xZl3uz

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UVU Business Impact Lab Den Events

Today’s guest is Wendy Strgar, a pioneering founder who has reshaped how we think about women’s health by bringing science, biomimicry, and data into a long-overlooked space. In this conversation, we talk about innovation rooted in biology, leadership driven by integrity, and what it takes to challenge deeply ingrained assumptions.

Wendy Strgar's Bio: 

Wendy Strgar is an award-winning, serial entrepreneur and the Founder of Good Clean Love, Vaginal Biome Science, and Good Clean Clinical Care. Strgar's commitment to vaginal health led to the development of patented BioMatched technology, an innovative scientific approach applying biomimicry to the formulation of women’s health products. As CIO at Good Clean Love and CEO at Vaginal Biome Science and Good Clean Clinical Care, she has developed a quantitative microbiota panel and the most advanced and effective product technologies to stabilize vaginal microbiome health and has effected change in both osmolality and animal testing requirements at the FDA.

www.goodcleanlove.com

http://linkedin.com/in/wendystrgar/

On today’s episode of the Business Impact Lab, we sit down with global leadership transformation expert and bestselling author, Zana Goic Petricevic. Today we’re talking bold leadership—what it looks like, how to build it, and why it matters now more than ever. You don’t want to miss this one.

LinkedIn Profile: https://www.linkedin.com/in/zanagoicpetricevic/

Zana Goic Petricevic is a leadership transformation expert, professional speaker, and bold leadership coach for C-suite leaders. A sought-after keynote speaker on transformative leadership, Zana inspires global audiences to embrace change, adopt a bold mindset, and take decisive risks to thrive.

She is the best-selling author of Bold Reinvented: Next level leading with courage, consciousness, and conviction and her latest book, Leading on the Edge, both of which challenge leaders to push the boundaries of what’s possible and create impactful change.

Zana is the founder of Bold Leadership Culture, a boutique leadership development consultancy based in Croatia and the UK, with a global presence across the EU, USA, and APAC. She has coached and trained hundreds of leaders and regularly partners with global giants across diverse industries.

Her work spans Europe, the UK, and the US, where she partners with leaders, teams, and organizations ready to unlock boldness as their strategic advantage.