Business and Marketing Podcast
Welcome to episode 7 of the Select Business Team podcast. We are mixing up the format today and instead of interviewing one of our members, we are going to talk about creating a referral marketing plan focused on generating referrals from strategic partners. You can create a referral marketing plan that is focused on your clients or just the general public, but I think focusing on strategic partners will expand your opportunities for generating business.
At Select Business Team, part of what we focus on with our clients is creating business opportunities and this is usually done through other members on the team, which could be considered strategic partners. We frequently discuss strategies to make this happen and as you’ll discover in some of our other podcasts, the more you help your strategic partners, which we refer to as your ‘Team,” the more they will help you. If you just put your hand out and ask for something, you won’t reap the rewards of this type of program.
First I want to lay the foundation and suggest you create a plan. I’ve always believed that when you have a plan, you have a guide….it's like having a road map. Having a plan is also a tool that allows you to measure your results. When it comes to creating business opportunities from referrals, having a plan is no different. Without the plan, it’s easy to digress, get lost or even not do anything at all.
Some people think that a plan takes a lot of work. In some ways, it does, but the type of plan I am referring to isn’t one that needs to be pages long or researched to death; A simple excel spreadsheet can work. It can be as detailed or simplistic as you want. Ultimately, it needs to be one that works for you. One that you feel excited about and one that you will keep working. Remember, fail to plan….plan to fail!
One thing to keep in mind as you are creating your referral marketing plan is that the plan doesn’t have to be etched in stone. You can modify as you go along. Keep track of your efforts and focus on what is working. Don't over complicate things.
Before you get started, identify what you want to accomplish. Build the plan with the end goal in mind. Initially, I would recommend that you keep things realistic…maybe even stretch your goals a bit, but don’t go overboard right away because it is easy to get overwhelmed when you do and then, you might abandon the project altogether or nothing might happen.
Your overall referral marketing plan should include identifying your strategic partners, then building out the plan by mapping out how will you approach them, how will you educate them on what you do, who you are looking for and how will you stay in touch with them.
If you are in a service type of industry, one of the best areas to focus when creating your referral marketing plan is building a network of strategic partners. These are people that are in non-competing industries but who go after the same customer base as you. Here are two examples:
Perhaps you are a business attorney. Your strategic partners might be accountants, financial advisors that implement 401k plans, business bankers, business insurance agents, consultants and web designers. Each of these professions deals with business owners which is the same profession that the business attorney would be working with.
What if you were an electrical contractor that focused on residential homes. Strategic partners for you might be plumbing, flooring, painting, carpentry, landscaping and drywall contractors. They are non-competing professions but their customer base is the same as yours, homeowners.
Make a list of strategic partners for your industry. Then think about how many people you know in each of those professions. Look at:
Your LinkedIn connections,