18iT Presents

Business Insights Podcast with Dan Scott of Connectwise IT Nation - > “A Change (Would Do You Good)"

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In this episode of the Business Leaders Podcast, we talk with Dan Scott from Connectwise IT Nation.


Overview of this series

The Business Insights podcast is here to give you information on topical points to help shape business decisions. We talk with key leaders in various roles and sectors. As we pick their brains on what is happening inside their worlds, the conversations they are having.

This tends to be a non-technical discussion - however, this episode is slightly different. Have a listen, and I'm sure you will pick up some useful business insights from Dan.


Here are some details about the man that is Dan Scott.

  • IT Nation Community director at Connectwise, allowing Dan to lead the peer groups, user groups and
    • assisting with the conferences
    • Find out what Dan has gotten up to over the years, from being the in-house tech guy for a
      • business, then joined an MSP landscape.
      • Working for 2 different MSPs for over 13 years. This places Dan in a cool place of "understanding" the MSP
        • challenges.

         

        Listen and pick up some key information.

         

        > Tea, We talk about keeping cups of tea simple.

        > We touch on the following technical points.

        • Exchange Servers 5.5 -> 2003, 2007
        • Size limits on SBS (Small Business Server),
        • Open SMTP Relays!
        • ChatGPT
        • Why we feel the community is important

          • > What out what challenges Dan is hearing from the people he is talking with

          > MSPs no longer just provide IT, they are providing business solutions,

          > IT Nation share ideas and thoughts, Dan is also a member of CompTIA and other communities as

          well.

          > Why reinvent the wheel each time?

          > Supporting each other, challenging each other, and being inclusive. Developing each other professionally and personally.

          > We also find out what music track Dan adds to our Spotify playlist

           

          We also touch on the following in our chat.

          > Here are some of the great communities that get a mention - The Tech Tribe, CompTIA, IT Nation.

          > Nigel Moore mentioned as the founder of awesome The Tech Tribe community

          > Bob Berg gets a mention as well as the author of "Go-Giver" book

          > What is the right mindset for these community groups?

          > Inbay help support the MSP in resolving challenges with a wide range of cool services to

          the MSP, these include

          • NOC,
          • Dedicated Techs,
          • RMM audits,
          • Website reviews,
          • Project services,
          • Deep Dive assessment
          • good old service
            • desk.

            Dan talks a lot of sense around a number of deep topics and we get an insight into them.


            Got a question? Reach out and ask us, we are here to help.

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