Hiring somebody could either break or make the company. There has to be an assurance that the person you hire is someone who they say they are. You have to go through a number of credentials and background checks to ensure their honesty and to know whether they can deliver well for the job. It helps to hire the right person in the first place, though this can be tough to do. Lori Denham is the founder of Guardian Background Screening, a full-service background screening company. Lori has all the details when it comes to doing pre and post-employment background checks. She takes us down into the processes as well as provides some notes and advice on the necessity of undergoing through the screening.
Lori Denham on Hiring The Right Person With Background Screening
We have Laura Denham on the show. She’s the Founder of Guardian Background Screening. Laura, thanks so much for being here.
Thanks for having me, Bob.
Tell me a little bit about your business and who you serve.
We are a full-service background screening company. We do pre and post-employment background checks. We do tenant checks, volunteer background screening, drug screening, aptitude and integrity testing.
Is there a requirement to do those types of testing now in the workplace?
No. However, the aptitude and integrity testing for the small business owner is a way to figure out if this person is going to be a good fit. Are they going to waste time on the computers? Do they have abusive tendencies? Do they have leadership potential? This is an affordable non-DISC way for small business owners to get that information.
Circling back to the background checks and other services that you provide for the business owner, you also work with nonprofits. Is it mandated that you do?
None of it is mandated for me.
I had a clearance way back in the military. To serve in my field, I had to have a clearance.
That depends on where you want to work. Obviously, in the military or government, there is a requirement. Any local government, there’s typically background screening required.
For the rest of the world, it’s a voluntary elective pursuit. When a business engages you to do a background or any of the services that you provide, what’s the general motivation of that business owner? What’s the typical benefit to them?
They are looking to trust the person they’re hiring and make sure there’s nothing lurking in the background that’s going to be a surprise down the road. Perhaps they work with vulnerable populations or sensitive information, and they want to make sure that the person they’re hiring is not going to take advantage of either of those situations. Whether it be abuse, neglect and maybe they don’t have the credentials that they said they had. It’s a high-fraud area of resumes, saying that they’ve graduated with degrees or have had jobs that they’ve never done. For the employer, I’m ensuring that who they’re hiring is who they say they are.
As an applicant, I said I went to Vanderbilt and I put that on my resume. There’s some database that you go to verify. Is that available to everybody? How does the data retrieval to verify work?
Yes and no. There are a lot of colleges or schools that have stored their information with a vendor who then charges us to retrieve it. If they don’t use that service, then anybody can call the registrar’s office. Sometimes they have to pay for that verification, sometimes they don’t. It depends on what level of education they have. It’s to make sure that you’ve graduated with either the diploma or the degree that you’ve said you’ve graduated with.
What set you on this track to start...