Business Management – BDR

Business Management – BDR

By Business Development Resources (BDR)BusinessMarketing
Download on the App Store

Business Management – BDR episodes

  • Streaming Audio Advertising 101

    BDR


    Streaming Audio Advertising 101

    In this episode of the Prime Resources Podcast, Santino Guandolo shares about streaming audio advertising, exploring its significance for contractors. They discuss the basics of streaming audio ads, their role in brand awareness, and how they can amplify other marketing efforts.

    Santino emphasizes the importance of targeted advertising, comparing it to traditional methods like billboards and radio. The conversation also covers the effectiveness of retargeting, the selection of platforms, and the elements of a successful streaming ad. Finally, they highlight the need for a strategic approach to marketing and the future trends in streaming audio.

    Listen here:

    Key Takeaways
    • Streaming audio ads are effective for building brand awareness.
    • Targeting capabilities are more precise than traditional methods.
    • Retargeting with display ads can boost engagement.
    • Choosing the right platform is crucial for success.
    • Streaming ads should be clear and concise.
    • Campaign planning is essential before launch.
    • Streaming audio should fit within a broader marketing mix.
    • Time Stamps
      • 00:00 Introduction to Streaming Audio Advertising
      • 04:09 Understanding the Importance of Awareness in Marketing
      • 07:08 Comparing Streaming Audio to Traditional Advertising
      • 10:06 The Power of Targeting in Streaming Audio
      • 13:03 Retargeting and Display Ads in Streaming Audio
      • 15:44 Choosing the Right Streaming Platforms
      • 19:00 Crafting Effective Streaming Audio Ads
      • 21:57 Integrating Streaming Audio into Your Marketing Mix
      • 25:03 Planning and Strategy for Streaming Audio Campaigns
      • 27:48 Future Trends in Streaming Audio Advertising
      • About the Prime Resources Podcast

        BDR’s Prime Resources Podcast host, Matt MacArthur, is senior vice president of training & marketing. Having worked in the industry for over two decades, he continually works with BDR’s trainers to improve training materials and class delivery. He leads the marketing department in developing marketing tools for BDR’s 50+ business training classes and coaching services, including the Profit Coach program.

        Each episode of Prime Resources Podcast is dedicated to providing you with the knowledge you need to help your business achieve Prime results, with ‘Prime’ being the most flourishing stage or state.

        LISTEN TO MORE EPISODES
        LISTEN ON SPOTIFY

        The post Streaming Audio Advertising 101 first appeared on BDR and is written by Dakota Price.

        34 min
      • Red Flags & Green Lights: What to Look Out for During the Hiring Process

        BDR


        Red Flags & Green Lights: What to Look Out for During the Hiring Process

        In this episode of the Prime Partners podcast, Oksana Vlasenko, Vice President at Recruit4Business, discuss the critical aspects of hiring in the home service industry. They explore the challenges of finding skilled labor, the importance of recognizing red flags in candidates, and the traits that indicate a strong fit for a company. Oksana shares insights on the hiring process, including the significance of assessments, interviews, and onboarding. The conversation emphasizes the need for a structured approach to hiring while balancing speed and thoroughness to ensure the right candidates are selected.

        Key Takeaways
        • Hiring the wrong person costs time and reputation.
        • The labor market is seeing a shift with more candidates entering trades.
        • Job hopping is a significant red flag in resumes.
        • Candidates should have a clear career progression.
        • Onboarding processes are crucial for employee success.
        • Don’t rush the hiring process due to external pressures.
        • Identify the top traits you want in your employees.
        • Reference checks can reveal hidden issues with candidates.
        • Time Stamps
          • 00:00 Introduction to the Podcast and Guest
          • 04:04 Overview of the Recruiting Landscape
          • 06:36 Emerging Trends in Skilled Trades
          • 09:04 Identifying Red Flags in Candidates
          • 13:54 Assessing Candidates During Interviews
          • 15:47 Red Flags in Assessments and References
          • 18:42 Addressing Red Flags with Candidates
          • 20:33 Common Mistakes in the Hiring Process
          • 25:45 Importance of Onboarding Process
          • 31:42 Identifying A Players vs. Worker Bees
          • 37:31 Balancing Speed and Thoroughness in Hiring
          • 41:29 Recruit for Business Overview and Best Practices
          • About Oksana Vlasenko

            An expert in human resources (HR) and employee hiring and retention, Oksana’s extensive trade background fuels her proven success in evaluating, recognizing and placing only the best and brightest job candidates – while using cutting-edge tactics to manage and develop employees. Oksana has over 20 years of experience as a Psychometric Personality Assessment Analyst, having reviewed and analyzed over 25,000 personalities. She is one of the co-founders of Recruit4Business, which provides HR and recruiting resources in the trades industries.

            Company Information

            Recruit4Business

            • Facebook
          • LinkedIn
          • Instagram
          • About the Prime Partners Podcast

            BDR’s Prime Partners Podcast host, Tyler Gunhus, is BDR’s Marketing Manager. He has over ten years of communications experience spanning print, broadcast, and product marketing. After graduating from Biola University with a Communication and Media Arts degree, Tyler joined a large media company, coordinating content creation, social media, and promotions. He joined the BDR team in 2020, helping lead the marketing strategy and execution, focusing on brand development.

            In 2024, he became the host of the Prime Partners Podcast, which delivers insight into services, resources, and business practices that can help your company succeed faster.

            Each episode features a BDR partner company or client who shares ways you can drive your company forward.

            Want to learn more about the BDR SAI partner highlighted in this episode? Reach out to BDR’s Client Experience Coordinator, or go to: https://www.bdrco.com/partners/

            LISTEN TO MORE EPISODES
            LISTEN ON SPOTIFY

            The post Red Flags & Green Lights: What to Look Out for During the Hiring Process first appeared on BDR and is written by Dakota Price.

            49 min
          • Using Data to Make Better Business Decisions

            BDR


            Using Data to Make Better Business Decisions

            In this episode of the Prime Resources podcast, Todd Neely, head coach at BDR, discusses the importance of using data to make informed business decisions. He emphasizes the need for contractors to understand key metrics such as breakeven points, leading indicators, and financial benchmarks.

            Todd shares strategies for tracking data effectively, the significance of timely financial statements, and how to use data to celebrate team successes. He also highlights the importance of transparency in sharing data with team members to foster engagement and drive results.

            Listen here:

            Key Takeaways
            • Understanding the breakeven point is crucial for profitability.
            • Proactive data strategies can mitigate seasonal fluctuations.
            • Timely financials are essential for making informed decisions.
            • Benchmarking against industry standards is key to success.
            • Data should be used to celebrate team wins and build culture.
            • Transparency with data fosters team engagement and accountability.
            • Data can highlight areas for process improvement.
            • A structured approach to data tracking leads to better business outcomes.
            • Time Stamps
              • 00:00 Introduction to Data-Driven Decisions
              • 01:36 Understanding Key Metrics for Beginners
              • 04:25 Advanced Data Points for Successful Contractors
              • 09:45 Frequency of Data Review
              • 12:50 Benchmarking for Success
              • 16:27 The Role of Profit and Loss Statements
              • 20:57 Data Strategies for Business Expansion
              • 27:06 Success Stories and Pitfalls in Data Usage
              • 31:45 Final Thoughts on Data Transparency and Team Engagement
              • About Todd Neely

                Todd Neely’s career spans diverse industries, from HVAC to manufacturing, where he honed his skills as a leader and strategist. Todd’s track record of accomplishments underscores his strengths as a professional. From orchestrating successful acquisitions to fostering cohesive teams and driving revenue growth, he has consistently delivered results. Certified as a “Continuous Improvement Master Trainer,” Todd prioritizes building robust and committed teams, ensuring sustainable business success. 

                About the Prime Resources Podcast

                BDR’s Prime Resources Podcast host, Matt MacArthur, is senior vice president of training & marketing. Having worked in the industry for over two decades, he continually works with BDR’s trainers to improve training materials and class delivery. He leads the marketing department in developing marketing tools for BDR’s 50+ business training classes and coaching services, including the Profit Coach program.

                Each episode of Prime Resources Podcast is dedicated to providing you with the knowledge you need to help your business achieve Prime results, with ‘Prime’ being the most flourishing stage or state.

                LISTEN TO MORE EPISODES
                LISTEN ON SPOTIFY

                The post Using Data to Make Better Business Decisions first appeared on BDR and is written by Tyler Gunhus (BDR).

                35 min
              • Practical Applications for AI in Home Service Businesses

                BDR


                Practical Applications for AI in Home Service Businesses

                In this episode of BDR’s Prime Partners Podcast, we sit down with Nathan Keller, Chief Sales Officer at Free2Grow, to unpack how Artificial Intelligence (AI) is shaking up the home service industry (especially HVAC, plumbing, and electrical)—without losing the human touch. From debunking myths to showing how AI voice solutions can enhance branding and personalization, Nathan makes a compelling case for why contractors shouldn’t fear the bots.

                The conversation explores the evolution of AI-driven call services, how they stack up against traditional models, and what it takes to implement these tools to benefit your team and customers.

                Whether you’re just curious or already testing AI tools, you’ll walk away with a clear understanding of the next wave of innovation—and how to make it work for you. Tune in to discover how AI is redefining service, not replacing it. You’ll learn what’s possible today, what’s coming next, and how to take your first (or next) step forward.

                Key Takeaways
                • Misconceptions about AI include overestimating its capabilities.
                • Scripting and knowledge bases are crucial for effective AI.
                • AI can handle customer objections effectively.
                • Customers can access real-time analytics on call performance.
                • Phased implementation of AI can ease the business transition.
                • The future of AI includes outbound calling and texting functionalities.
                • Time Stamps
                  • 00:00 Introduction
                  • 04:49 The Transformation of AI in Call Answering
                  • 11:11 Differences Between Traditional and AI Call Services
                  • 14:36 Branding and Personal Touch in AI Services
                  • 17:58 About Free2Grow
                  • 19:34 Data Analytics and Performance Insights in AI
                  • 21:32 Future Directions in AI Technology
                  • About Nathan Keller

                    Nathan Keller is the Chief Sales Officer and co-founder of Free2Grow. Founded in 2019, Nathan has worked as a sales leader for many technology companies that saw successful exits over the past decade.
                    Free2Grow is a cutting-edge AI-powered voice-answering solution designed to streamline and elevate your business communications.

                    Company Information

                    Free2Grow

                    • Facebook
                  • LinkedIn
                  • Instagram
                  • About the Prime Partners Podcast

                    BDR’s Prime Partners Podcast host, Tyler Gunhus, is BDR’s Marketing Manager. He has over ten years of communications experience spanning print, broadcast, and product marketing. After graduating from Biola University with a Communication and Media Arts degree, Tyler joined a large media company, coordinating content creation, social media, and promotions. He joined the BDR team in 2020, helping lead the marketing strategy and execution, focusing on brand development.

                    In 2024, he became the host of the Prime Partners Podcast, which delivers insight into services, resources, and business practices that can help your company succeed faster.

                    Each episode features a BDR partner company or client who shares ways you can drive your company forward.

                    Want to learn more about the BDR SAI partner highlighted in this episode? Reach out to BDR’s Client Experience Coordinator, or go to: https://www.bdrco.com/partners/

                    LISTEN TO MORE EPISODES
                    LISTEN ON SPOTIFY

                    The post Practical Applications for AI in Home Service Businesses first appeared on BDR and is written by Erin Kunz.

                    28 min
                  • Applying Organizational Design Thinking

                    BDR


                    Applying Organizational Design Thinking

                    In this BDR Prime Resources podcast episode, Head Coach Dustin Guyton discusses the importance of organizational design thinking in business. Dustin explores the definition of organizational design, its significance for business leaders, and the various structures that can be implemented.

                    This short conversation also outlines the elements of organizational design, including clarity of roles, the importance of culture, and the evaluation process. Dustin emphasizes the need for intentionality in designing an organization that aligns with the purpose of both the business and its team members, ultimately leading to greater success and fulfillment.

                    Listen here:

                    Key Takeaways
                    • Organizational design is the intentional structuring of roles and responsibilities.
                    • There are three primary organizational structures: hierarchical, flat, and matrix.
                    • Clarity of roles and responsibilities starts in the hiring process.
                    • Culture should align team members’ purpose with the business’s purpose.
                    • Evaluation of performance begins with the leader’s self-reflection.
                    • Intentionality is key in designing an organization to win.
                    • Business owners have the privilege and responsibility to impact lives through their organizations.
                    • Time Stamps
                      • 00:00 Introduction
                      • 02:16 Understanding Organizational Design
                      • 05:19 Exploring Organizational Structures
                      • 11:45 Elements of Organizational Design
                      • 16:30 Uncovering Team Members’ Purpose
                      • 20:00 Aligning Company and Team Purpose
                      • 23:15 Clarity of Roles and Responsibilities
                      • 33:15 The Evaluation Process in Organizational Design
                      • 38:55 Final Thoughts
                      • About Dustin Guyton

                        Dustin Guyton is a head coach for Business Development Resources (BDR), the premier business training and coaching provider to HVAC contractors and distributors. He has owned and operated a contracting business for over a decade, achieving an impressive revenue milestone of over $10 million. Dustin’s impact extended to coaching and corporate training, where he worked with diverse businesses, including a successful Fortune 500 company.

                        About the Prime Resources Podcast

                        BDR’s Prime Resources Podcast host, Matt MacArthur, is senior vice president of training & marketing. Having worked in the industry for over two decades, he continually works with BDR’s trainers to improve training materials and class delivery. He leads the marketing department in developing marketing tools for BDR’s 50+ business training classes and coaching services, including the Profit Coach program.

                        Each episode of Prime Resources Podcast is dedicated to providing you with the knowledge you need to help your business achieve Prime results, with ‘Prime’ being the most flourishing stage or state.

                        LISTEN TO MORE EPISODES
                        LISTEN ON SPOTIFY

                        The post Applying Organizational Design Thinking first appeared on BDR and is written by Erin Kunz.

                        41 min