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This episode was recorded live from The Ripple Space in Downtown Vancouver, WA at the Passages to Success Fall Conference. Our guest is Chris Hays, President and COO of ZoomInfo.
It's not often that you get to talk to an executive leader of this caliber. Chris shared his experience in growing ZoomInfo into a multibillion dollar public company and provide very relatable ideas for small business owners around sales, growth, scaling, failure, exit strategy, and ways to weather an economic downturn.
Prost!
Episode Highlights:
0:37 Introductions
2:45 ZoomInfo's commitment to Vancouver, WA
5:30 The Beer portion of the program
7:57 How to manage growth & executing on opportunities
10:56 Learning from failure
14:20 Best ways to focus on your Total Addressable Market (TAM) - fit and intent
17:33 How company size impacts your ability to pivot
19:56 Ripcord moments
21:21 Cofounding a small business
26:32 Always have a contract
28:11 Tips for scaling your business
32:15 The natural tension between Sales and Operations
34:57 The hardest thing Chris had to sell
35:50 Keys to weathering an economic downturn
39:30 Ways to look bigger as a small business
42:15 The Final Action
43:45 Wrap up
Guest Beer:
Victor 23 Craft Brewery - Vancouver, WA
Briefcase Full of Hops, Fresh Hop Hazy IPA, 7% ABV
Thanks to all our Sponsors of the Passages to Success Fall Conference:
Comcast Business
The Port of Vancouver
Gravitate
Greenhaven Landscapes
Rational Unicorn
In Light Hyperbarics
Twin Star Credit Union
Chase
Victor 23 Craft Brewery
Valo Cellars
Heathen Brewing
K Water Store
The Barbers
This episode was recorded live from our Passages to Success monthly member event at IV Tea Company in downtown Vancouver, WA. Our guest is Natalie Fairchild, Founder and Chief Inspirational Office with Pacific Perks, a mobile cafe that creates personalized experiences for families and organizations in the Pacific Northwest.
Small Business Owners are experiencing a wide variety of hiring challenges in today's market. In this episode, we do a deep dive into some of those challenges. We discuss the notion of The Great Resignation, and Natalie shares with us some creative solutions for a more effective hiring process. In addition, Natalie shares with us her 5 Rules for Business Basics and shares some big news about the future of her company.
Prost!
Episode Highlights:
0:08 Intro
1:11 Thanks to our Sponsors
3:35 Top Hiring Challenges
5:00 Welcome Natalie Fairchild Founder of Pacific Perks
6:36 The Great Resignation
9:44 Creative Problem Solving in the hiring process
12:52 How many spaces after a period?
16:35 Changing the old school mentality
17:58 The role of storytelling in the hiring process
20:47 Constantly recruiting for great candidates
23:54 The beer portion of the program
26:45 How pivoting can help you make the best of a bad situation
32:30 5 Rules for Business Basics
37:48 Franchising at Pacific Perks
43:05 Balance your work and maintain your flexibility
47:47 The Final Action
50:15 Contact Natalie
50:42 Wrap Up
51:20 Meet Jason Huggins with our Sponsor Twin Star Credit Union
Guest Beer:
Blue Moon Brewing Company - Denver, CO
Blue Moon Belgian Style Wheat Ale, 5.4% ABV, 9 IBU
Episode Links:
Passages to Success
Natalie Fairchild
Pacific Perks
Top Hiring Challenges from BMA Group
Thanks to our Sponsors!
Twin Star Credit Union
Chucks Produce
IV Tea
Loowit Brewing
Coming to you live from The Clark County Historical Museum in Vancouver Washington, this was recorded at our April 2022 Passages to Success member Event.
We are excited to have Owners Jon Dyer and Kara Bowman of CheckRight NW, a Bookkeeping and Payroll company based in Vancouver, WA.
Her journey from 10 hours a week to 10 hours a day
Jon started offering bookkeeping services while getting his accounting degree and by the time he graduated, he had an established business. The question was whether or not to change to a CPA business or stay the course.
He stayed the course, growing from just bookkeeping, in an office barely big enough for two people, to multiple offices all over Portland, OR Metro and expanding in to Payroll Services as well.
Kara started as a part time employee in 2012 as Jon's first hire, and has now become a Partner in the business.
Episode Highlights:
00:42 Introductions
3:53 High level overview of CheckRight NW
5:10 The beer portion of the program
6:30 Our first ever live TikTok
11:25 How John and Kara came together
17:55 Should have quit my jobs sooner ("18:50 I wish I would've just let go of some of things that were holding me back")
19:40 Work life balance
24:40 Building their company culture
30:05 How Kara went from employee to partner
36:25 Curiosity as a cornerstone of growth
41:03 Don't bake for clients
45:11 How their Customer Service culture will drive future growth decisions
49:15 Advice for small business owners about growth
53:30 The Final Question
55:55 Contact information
57:20 Wrap up
Episode Links:
Passages to Success
CheckRight NW
Kara Bowman
John Dyer
Jon's Mom's Google Review
Von Ebert Brewing
Sector 7 Hazy IPA
On this episode of Business Over Beer, we have Passages To Success member and owner of Escape Zone 360, Ben Bevard.
Ben originally had the idea for his escape room while taking a marketing class in college, and when the pandemic hit, he found himself in a position to start his own business. Not only was he able to get it up and running, he has expanded, adding a second escape room in 2021.
Escape Zone 360 provides immersive - device free - entertainment, that is family friendly, perfect for birthdays, youth groups, and celebrations of all kinds. In addition, Escape Zone 360 is great for businesses for a fun day out of the office, or through team building with a professional business coach.
Starting and growing your own business is never easy, but as Ben has shown, if you have the courage to take some risks, it can pay off by turning your dream into reality.
Prost!
0:43 Introductions
1:15 50,000 foot view of Escape Zone 360
2:00 Inspired by the love of travel
3:21 Types of escape rooms?
7:21 The consumer that never leaves
9:00 The escape room community - co-petitors not competitors
11:00 Good for your mental health
12:52: Team building
17:07 Why an escape room
18:54 Business growth lessons
20:39 Ideal clients of Escape Zone 360
23:02 The Final Question
24:55 Wrap Up
Escape Zone 360
Ben Bevard
Escape Room movie
Audrey Clark Co.
Business Over Beer
On this episode of Business Over Beer, we have Passages To Success member and local realty expert, Diana Rutherford.
A former Collegiate Athlete, Diana's experience playing softball has helped her develop more of a teammate approach to her real estate business as a way to best serve her clients. She first got into Real Estate though her dad's business, and is now taking a fresh approach to the real estate industry centered around service. Diana believes that we are all better together and through more human connection we can build a better community.
Prost!
0:43 Intros
1:17 50k foot view
2:15 What's with the softball uniform
3:24 Iowa State
4:10 Service is number 1
6:35 How got Diana into real estate
10:40 Importance of adjustment
12:43 Navigating areas she's not good at
15:50 Rewriting the realty playbook
20:36 Push Back to the new playbook
23:45 The Final Question
27:42 Wrap Up
At Home With Diana
Realty By Rutherford
PNW Real Estate
Realty One Group Cascadia
Iowa State Cyclones
Business Over Beer
On this episode of Business Over Beer, we recorded live from Victor 23 Brewing with Head Brewer, Todd Britt. Victor 23 is a great local brewpub, complete with all the regulars saddled up at the bar, there to support the brewery.
In this episode, we learn about where the name "Victor 23" originated from. Also, Todd talks about his journey from the Midwest to The Pacific Northwest, brewing for institutions like Goose Island and Rock Bottom, before landing the head brewer job for Victor 23. Todd talks about the art of brewing and his passion for barrel aged beer, but understanding that this is a business, and he needs to brew beer that his customers want.
"Somebody's gotta buy it," Todd told us. "It Doesn't matter if its the best beer in the world, if I can't get you guys to drink it, it doesn't matter what I think of the beer"
Prost!
0:48 Intros
4:05 50k foot view of Victor 23 Brewing
5:00 The beer portion of the program
7:35 What's new with the beer industry
9:21 Todd's passion for barrel aging beer
15:50 Changes to hop technology
19:55 Todd's brewing background
22:22 Goose Island
24:10 Rock Bottom
25:45 Adjusting to the PNW beer culture
27:51 Does the PNW love for hops hinder our beer culture
33:47 Angie's Mystery Beer
39:35 Where the name Victor 23 comes from
41:37 Getting the Victor 23 brewer job
43:54 Let demand lead supply
49:37 The Final Question
52:40 Wrap up
Victor 23 Brewing - Vancouver, WA
Business Class, Hazy Pale Ale, 5% ABV, 10 IBU
"Upgrade your ticket and experience the comfort beyond the curtain. Brewed with the guys of Biz Over Beer, this Hazy Pale Ale features layers of hop character, including citrus, papaya, mango, blueberry, and orange blossom."
Business Over Beer
Victor 23 Brewing
Todd Britt
Rose City Distilling
Goose Island Brewing
Rock Bottom
What's our vector Victor?
DB Cooper
5440 Brewing
Welcome to the first episode in our Passages To Success series, recorded live at our recent Sales and Marketing Seminar in January 2022, featuring Charles Swatzell, Formos CEO and Dave Barcos, Formos Director of Business Development.
Prost!
0:43 Intro
4:00 50K foot view of Formos
6:33 The beer portion of the program
11:15 Signs you've made it
14:31 The difference between Start Up and Starting Up
16:00 The Hustle
20:10 How being an actor helped in business
27:58 Business Development Defined
32:02 Start Up Development Phases
35:54 Walking a lonely path and self motivation
42:23 Tenacity
44:30 Navigating sales as an introvert
47:19 Telling your story
53:59 Projects they're proud of
1:03:46 The Final Question
1:06:34 Wrap Up
Victor 23 Brewing - Vancouver, WA
Business Class, Hazy Pale Ale, 5% ABV, 10 IBU
"Upgrade your ticket and experience the comfort beyond the curtain. Brewed with the guys of Biz Over Beer, this Hazy Pale Ale features layers of hop character, including citrus, papaya, mango, blueberry, and orange blossom."
Formos
North Bank Innovations
Charles Swatzell
Dave Barcos
Aria Gin
The Swatzells Perform One More Day Parody
Sidekick
Pan's Mushroom Jerky
Mushroom Jerky Beer Pairings
VanTechy
Business Over Beer welcomes back Vancouver, WA City Councilor, Kim Harless, for part 2 of her interview.
A lifelong resident of Vancouver, Kim has spent her entire adult life in service, working with non-profits and government agencies. Elected to the first ever Clark County Charter Commission as the only person of color, she has become the first Indigenous person elected to Vancouver City Council.
In this episode, Kim shared with us that she is not viewing her City Council seat as a stepping stone to further her political career or to do what's in the best interest of a political party. Rather, she is committed to making the community a better place for everybody and on policies that make it easier to promote mutual aid projects and allow for community members to support each other.
Now is a time for Vancouver to "grow up", literally and figuratively. We need to be more effective in how we grow our urban centers and protect our rural farmland. We need to have a resilient community that can take on these challenges and still thrive, but at the same time recognize that we cannot simply rely on the resiliency of our people. We need to provide opportunities to all our citizens. We won't thrive if our people are constantly having to overcome huge setbacks.
Prost!
Worthy Brewing - Bend, OR
Lights Out Stout, 7.7% ABV, 30 IBU
"This hybridized American Stout accentuates the subtle nuances of non-traditional ingredients, such as Bob’s Red Mill Oats and milk sugar, which lend a smooth body with some residual sweetness. The whole Madagascar vanilla beans show mostly in the aroma."
Kim Harless
Paint Care
Vancouver Free Fridge Project
Proper Mystery Beer Opening Procedure with Keith Sconiers
On this episode of Business Over Beer, we welcome Vancouver, WA City Councilor, Kim Harless.
A lifelong resident of Vancouver, Kim has spent her entire adult life in service, working with non-profits and government agencies. Elected to the first ever Clark County Charter Commission as the only person of color, she has become the first Indigenous person elected to Vancouver City Council.
As a natural introvert, Kim never really saw herself in the spotlight, but she has a greater desire for the world to be a great place for everybody and won't want to stand on the sidelines when she sees injustice or an opportunity for life to be better for her community.
Prost!
Black Raven Brewing - Redmond, WA
Trickster IPA, 6.9% ABV, 68 IBU
In mythology, the raven can play tricks or otherwise disobey normal rules, hence the name Trickster. This well-balanced IPA has a light fruit, citrus and piney hop aroma with a full hop flavor. With delicately balanced malt and hops and a 6.9% ABV, this beer has truly earned its name.
Kim Harless
Paint Care
More Black Raven Brewing Co.
The podcast currently has 146 episodes available.